Service Coordinator

Lynn A. Wolf

**** *. ******** **

Lancaster, WI *3813

Phone 608-***-****

ad3o01@r.postjobfree.com

Objective

To obtain a full-time position that effectively utilizes my previous work experience and training in a health field setting.

Education

May 1993 High School Diploma, Lancaster High School, Lancaster, WI

1994 Certified Nursing Assistant, Southwest Wisconsin Technical College, Fennimore, WI

1997-1999 Human Services Associates Degree, Southwest Wisconsin Technical College, Fennimore, WI

Experience

March 2022-Current Social Service Coordinator-Meridian Group, Inc, Mineral Point, WI

Provide general service management which includes intake, education (services available and application procedures) and referral of residents to service providers in the general community

Sponsor educational events including healthcare, agency support, life skills, referral sources, etc

Monitor ongoing provision of services from community agencies.

Serves as a liaison to community agencies, networks with community providers and seeks out new services to the residents

Assists residents in building informal support networks with other residents, family, and friends

1999-March 2022 Staff Supervisor-Homeward Bound Inc, Lancaster, WI

Supervise in-home care providers in Grant, Iowa, Crawford, Richland, Lafayette, and Vernon Counties; supervise office staff at the Baraboo location

Hiring process of providers, conduct interviews, obtain reference checks

Contact clients upon admission, follow-up referrals

Staff cases as requested (4,000-4,500 hours currently staffed for in- home health care), maintain provider files, assuring all paperwork is accurate, complete, and confidential

Annual evaluations for providers

Conduct home visits, maintain relationship with referral sources

Recruit/retain staff, develop and assist with In-service, collaborate with nursing for staff of home health cases

Accurately maintain detailed records, coordinate meetings as necessary, and answer phones on a daily basis

Outstanding customer service, leadership, and organizational skills in a deadline-driven workplace

Additional Adult Mental Health First Aid USA, Microsoft word, excel

References Available upon request

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