Jennifer Riggs

Columbus, OH ***** 614-***-**** ad3m79@r.postjobfree.com

Summary

Dependable and efficient warehouse laborer with strong attention to detail and a clear way of explaining delivery and inventory control processes to customers. Puts effort into every task assigned. No matter how large or small. I am a skilled and flexible warehouse operative with 4 years experience in large scale operations with fast moving targets and deadlines. I enjoy working in high pressure environments, collaborating closely with colleagues to meet goals. Although I am also comfortable working alone as well. Detail oriented warehouse helper with expertise in logistics, Replenishment/fulfillment, and Inventory control as well as supply chain industries.

Skills

Safety methods

Product displays

Skilled in pallet Jack

Loss prevention

Merchandise stocking

Able to lift over 50 to 75 lbs.

Materials transport

Stockroom procedures

Workload priorities

Heavy lifting

Mentoring and training

Loading and unloading

Adaptive team player

Dependable and reliable

Merchandise restock

Product organization

Inventory replenishment

Boxing and labeling

Inventory tracking

Experience

REPLENISHMENT ASSOCIATE 02/2020 - 08/2022

Staples fulfillment center - London, OH, United States

Empty pallets and place each direct item in its correct location. It's do be done in a timely manner and once finished you report to your boss to see where you go next. We damaged boxes (etc.)out. We clean our hazardous waste and we worked as a team.

Maintained neat, safe and orderly workspace to prevent accidents and injuries.

Followed proper stock rotation procedures to minimize obsolescence and remove out of date items.

Received incoming product deliveries and relocated to storage shelves, coolers, or bins.

Lifted materials of varied weights on regular basis.

Replenished items to maintain stock availability.

Stocked shelves with new merchandise and checked for outdated or damaged items.

Stocked, arranged and organized merchandise during late shift in store that stayed open overnight.

Removed product from boxes and placed on shelves according to merchandising guidelines.

Picked up boxes and related trash from surrounding areas and away from conveyor belts etc. for safety in the workplace.

Cleaned and straightened warehouse and shelves for ease of product accessibility, safety and loss prevention.

Identified stock needs, replaced such merchandise in to each ones personal location.

Stocked pallets throughout shift to keep warehouse clean, maintained and organized.

Demonstrated expertise in knowing product locations, resulting in maximum satisfaction for searching for our customers orders.

Observed strict safety measures while stocking shelves to prevent falls and mishaps.

INVENTORY CONTROL SPECIALIST 11/2023 - Current

Abercrombie and Fitch DC- New Albany, OH, United States

Versatile and motivated Inventory clerk with one year experience with working with various computer inventory systems. I provide seamless service to colleagues and clients by efficiently maintaining and monitoring stock throughout the warehouse. I am also equally as effective by myself or on a team. I am a go getter with drive for providing excellent service and achieving all stocking and inventory needs upon my duties descriptions. Highly efficient in project management with strong attention to detail.

Calculate the exact number of units per bin and location.

Double check locations to be sure all units are in the correct area.

Enter the quantity of units per location into the RF scanner for appropriate data collection.

Re-label units that have newly corrected packaging sticker on it for customer shipment.

Start and maintain cycle counts throughout the department and warehouse in a prompt and timely manner.

Keep a safe and positive work environment while completing such tasks during scheduled business hours.

Provided customers with unparalleled service and support for both in stock and back-orders.

Adhered to company initiatives and achieved established goals.

COMMISSION BASED SALES ASSOCIATE 10/2022 - 09/2023

Nordstrom (Easton Town Center)- Easton, OH, United States

Demonstrated track record of surpassing sales targets (both throughout the store, departments and my very own personal goals. As well as building robust client relationships, and closing high value deals. Skilled in prospecting, consultative selling, and fostering customer loyalty. I have the ability to drive revenue growth through strategic sales techniques as well as effective negotiation.

Assisted in continuous development of effective store associates to achieve desired sales and results.

Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.

Coached and developed store associates through formal and informal interactions.

Oversaw aspects of maintenance, inventory and daily activity management.

Delegated assignments based on team strengths to optimize floor coverage and service levels.

Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.

Led teams in planning, implementation and execution of merchandising and operating initiatives to streamline business effectiveness.

Handled complaints from customers by empathetically listening, recording details and offering solutions.

Maintained inventory by checking merchandise to determine levels.

Answered customer questions and addressed problems and complaints in person and via phone.

Oversaw daily operations of store, including inventory and supply restocking, cash-handling and assisting customers.

Assisted customers, answered questions and resolved problems for stellar customer service.

Trained staff on daily duties and supervised and provided feedback, resulting in improved performance and customer satisfaction.

Oversaw daily operations by delegating tasks, managing shift changes and conducting myself in a very professional yet outgoing manner.

Education and Training

Columbus State Community College - Columbus, OH Fire Science And EMT

Phlebotomy, 09/2006

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