HANS HANSEN

Germantown, MD ***** 301-***-**** ad3lsa@r.postjobfree.com

Strategic and accomplished IT professional with extensive experience in creating, deploying, and overseeing scalable cloud architectures to meet business needs. Transformational leader with sound proficiencies in optimizing cloud computing initiatives, integrating and migrating applications, ensuring seamless transitions, and steering cross-functional teams to deliver high-quality solutions. Teach-savvy with excellence in managing relationships with cloud service providers, negotiating contracts, and implementing security measures to protect cloud-based assets. Problem solver with demonstrable talents in devising and rolling out robust disaster recovery and business continuity plans to mitigate disruptions. Effective communicator with strong dedication to drive innovation and achieve business goals through technological excellence. Core Expertise

Project Management Cloud Architecture & Solutions Infrastructure Management Security & Compliance Integration & Migration Vendor Management & Negotiation Performance Optimization Team Leadership Technical Troubleshooting Training & Development Problem Resolution Key Relationship Building PROFESSIONAL BACKGROUND

Director of Cloud Operations Railhead 2023 to Present Optimized operations departments, such as IT, Cloud, Network, Power Systems, Storage, and Mainframe to ensure efficient functioning of critical infrastructure.

• Oversaw operational aspects of operating system, hypervisor, network, storage, and other components by supporting and maintaining existing cloud environment for government and commercial customers.

• Achieved minimal downtime by executing data center migration projects involving physical and virtual machines, networking, and security.

• Drove operational efficiency by working with hardware and software partners to design innovative solutions to meet customer requirements.

• Provided training and knowledge transfer to staff members on hardware, software, and network solutions to effectively support and maintain the infrastructure. Manager of Cloud Infrastructure Recovery Point Systems 2016 to 2023 Increase efficiency and productivity across IT, Cloud, Network, Power Systems, Storage, and Mainframe operations through strategically leading all operations.

• Orchestrated deployment and delivery of customer-facing services by managing technical team of five engineers.

• Championed architecture, design, deployment, and support of enterprise platforms by optimizing physical and virtual server configurations, private and multi-tenant cloud deployments, and Disaster-Recovery-as-a-Service

(DRAAS) protection schemes using Zerto, Veeam, Carbonite, Commvault, and other cutting-edge technologies.

• Enhanced operational efficiency and scalability by conducting extensive research and implementing virtual technologies, such as VMware and Hyper-V.

• Facilitated provision of secure cloud services to government agencies by establishing and supporting highly secure and compliant Fedramp cloud environment.

• Handled ongoing vulnerability remediation and patching requirements in Fedramp cloud by partnering closely with Federal PMO to ensure robust and secure environment.

• Engineered new and hardened DNS system for Fedramp cloud by leveraging Red Hat hardened Linux with CIS benchmarks and Bind to deliver superior DNS services.

• Bolstered security posture of operating systems and applications against potential threats and malicious attacks by enforcing and updating CIS benchmarks for Fedramp and corporate environments. Manager of Information Technology BSKB Law Firm 2014 to 2016 Enabled a robust and reliable internet infrastructure by researching and implementing multi-homed dual path fiber BGP internet connections and registering AS number and IP address block with ARIN.

• Elevated network security and efficiency by conducting thorough cleanup and standardization of Cisco ASA firewall rules and policies.

• Improved system performance and compatibility by migrating user workstations from Windows XP desktop to Windows 7 Professional as part of a comprehensive Windows 7 migration project. HANS HANSEN

• Supported network serving over 350 users and workstations by providing reliable connectivity and prompt resolution of technical issues, while effectively managing IT staff of 13.

• Optimized procurement processes and achieved cost savings by negotiating and implementing vendor contracts for software, hardware, and services.

• Augmented workflow and productivity by installing new software that automated downloads from the Patent Office and routed them to appropriate departments without requiring user interaction. Director of Information Technology Current 2004 to 2013 Streamlined management by leading Domain Migration project, consolidating Windows Active Directory Domains of over 1000 computers and users. Drove user satisfaction by installing and supporting corporate LAN with over 200 users, and configuring HP and Dell desktops and laptops running various software applications.

• Reduced expenses by $150K by replacing existing phone system and installing Asterisk VOIP PBX.

• Maintained network stability and security by managing complex LAN infrastructure with over 30 routers, 80 switches, and 5 firewalls across corporate, development, QA, and other environments.

• Supported secure communication and collaboration by devising and employing over 20 different VPNs, connecting multiple LANs, customer trial networks, and sister companies.

• Provided support in network expansion to multiple levels within the same building while coordinating relocation of entire office to a new building.

• Optimized resources by handling procurement, installation, and tracking of desktops, servers, routers, switches, and other hardware and software.

• Enabled seamless migration and minimized downtime during maintenance or hardware failures by executing VMware Vmotion for highly available VMware server systems.

• Offered advanced and efficient power management solutions by creating and selling customer Smartgrid networks, including Low/Medium Voltage sensing Meter reading and Power line communication. Additional experience as an Information Technology Manager, Senior Consultant, and Systems Administrator at multiple esteemed organizations.

EDUCATION

Bachelor of Science, Major in Computer Science University of Maryland, College Park, MD Associate Degree in Information Systems Montgomery College, Rockville, MD T ECHNICAL PROFICIENCIES

Network Operating Systems: Novell 3.12, Novell 4.1, Windows Server 2022, Windows server 2019, Windows Server 2016, Windows Server 2008, Windows 2003 Server, Windows 2000 Server, NT 4.0 Server, Red Hat Linux 4,5,6,7 and 8, BIND, Exchange Server 2016, Exchange Server 2013, Exchange Server 2010, Exchange Server 2003, Exchange server 2000, Exchange Server 5.5, SQL Server 2008, SQL Server 2005, SQL Server 2000, SQL Server 7, SQL Server 6.5, SMS Server 1.2, SMS 2.0, Windows Active Directory, Windows Terminal Server 2003, Windows DNS, Windows DHCP, Windows WINS, Windows VPN, Windows IIS and FTP, Microsoft WSUS, Citrix XenApp Server, Blackberry Enterprise Server, Symantec Backup Exec, Symantec Corporate Antivirus, Asterisk PBX, Agile PLM, Great Plains, Cisco Routers Switches and Firewalls, Symantec Brightmail Antispam, VMware 3, 4.1 and 5.1, 5.5, 6.0, 6.5 and 7, VCloud Director, VMware NSX, Ironport Spam software, Barracuda Spam Software, Cisco Identity Services Engine, Zerto Replication and Backup, Veeam Backup and Replication, Carbonite/Double Take, and Commvault PC Operating Systems: DOS 3.x, 5.x, 6.x, Windows 3.x, Windows 95, Windows 98, Windows NT Workstation 4.0, Windows 2000 Professional, Windows XP Professional, Windows Vista, Windows 7, Windows 8, Windows 10, and Windows 11

Software: MS Office 95, MS Office 97, MS Office 2000, MS Office XP, MS Office 2003, MS Office 2007, MS Office 2010, MS Office 2013, MS Office 2016, MS Office 365, Adobe Acrobat, Adobe Illustrator, Adobe Photoshop, AutoCAD

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