Multi Line Front Desk/ receptionist

Jamie Caldwell **** Big * Mile Rd. Lesage, WV ****7 304-***-****

ad3l5u@r.postjobfree.com

Objective Seeking a position where I am able to use my experience, skills and

and abilities to contribute towardte toward actively suping operational performance.

Experience

Experience

FRONT DESK REPRESENITIVE, 4/20 to 5/23 Help for Animals

answered multi-line telephone, scheduling appointments, scanning, importing

using job-specific software to look up accounts, cleaning of all areas, checking in

checking out, taking payments, helped vet techs were needed, completing appointments books

RECEPTIONIST, 10/19 to 4/20, St Mary's Home Health

Entered demographics, used fic software to look up patient accounts and

information, answered multi-line telephone, entering new referrals, some billing,

sending out payment statements, taking messages, making new patient packets

PATIENT CARE REPRESENITIVE, 03/18 to 10/19, Bailey Eyecare

Registered patients, entered demographics, used job-specific software to look up patient accounts/information, answered multi-line telephone, scheduling appointments/referrals/ taking messages, consults for doctor/ routing calls to appropriate staff member,verified insurance for authorizations, scanning of medical records

RECEPTIONIST 10/14 TO 10/17, Medical Neurology Inc. (Dr. Ahmad)

Opened/closed facility, checking patients in/out of facility, registered patients, entered insurance/demographics, filing/ pulling of medical charts, verified insurance for authorizations, scanning of medical records, assisted doctor as MA when other MA not there, taking of vitals, answered multi-line telephone, scheduled patient appointments/procedures/ referrals/taking messages/consults for doctor/routing calls to appropriate staff member, CPT/ICD 9-10 coding, used job-specific software to look up patient accounts/information

RECEPTIONIST 1/14 to 9/14, River Cities ENT (Dr .Touma) through Manpower

Checked patients in/ out of facility, registered patients, entered payment, entered insurance/demographics, entered checks from insurance co., filing/pulling of medical charts cleaning of instruments/ exam rooms, helped Dr/PA/billing office when needed Used job-specific software to look up patient accounts/information Answered multi-line telephone scheduling appointments/referrals/ taking messages, consults for doctor/ routing calls to appropriate staff member, CPT/ICD coding

FILE CLERK 6/13 TO 10/13, Manpower( @ Cabell Huntington Hospital) Scanning of all medical payments/ records, sorting mail, answering phones, assisting others where needed

FRONT OFFICE CLERK 10/12 TO 3/13, Dr. Quillin DDS, Barboursville

Greeted/ checked patients in/out of facility, cleaning of all areas, filing/scanning/ printing medical charts, received/ recorded payments for services provided, some ICD-9 coding, used job-specific software to look at patients accounts/information, answered multi-line telephone providing information/taking messages scheduling appointments/ referrals, CPT/ICD coding

FRONT DESK / VET TECH 12/09 to 6/11, Help for Animals, Barbourville Greeted/ checked patients in/out of facility, took inventory, opened/closed facility, scanning/filing/printing of medical charts, cleaning all area, received/recorded payments, coding for services Used job-specific software to look up patient accounts/information, trained as tech taking temperatures/weighing/giving vaccines/assisting where needed Answered multi-line telephone scheduling appointments/referrals/taking messages/providing information to patients

PATIENT CARE REP 10/03 to 3/09, University Physicians & Surgeons, Huntington Greeted/ checked patients in/out of facility, opened/closed facility, trained new hires

Scanning/filing/printing of medical charts, took inventory, some ICD-9 coding,used job specific software to look up patient accounts and information, answered multi-line telephone scheduling appointments/referrals/Dr consults/taking messages/ providing information to the patient/routing calls to appropriate staff member, received/recorded payments for services, CPT/ICD coding

FRONT DESK CLERK/ HOUSEKEEPING 7/98 -10/03 Comfort Inn, Barboursville

Greeted, checked guests in/out of inn, received/recorded payments, answered switctboard telephone directed calls to appropriate room/took messages served as reservation clerk made/cancelled reservations to guest criteria/needs, trained new hires, performed housekeeping duties including washing of linens/cleaning of rooms and all area of inn

EDUCATION High School Diploma, Cabell Midland High School, Ona, WV

REFERENCES

Lanayea Campbell 304-***-**** Putnam Psd

Brenda Campbell 304-***-**** Blind Wizards

Amy McGhee 304-***-**** Cross Lanes Veterinary Clinic Tech

Vicki Graham 304-***-**** Help for Animals office manager

Nikki Linger 304-***-**** Chesapeake Vet Clinic Manager

Cari Collins 304-***-**** St Mary's Home Health/ nurse

Tawyna Chapman 304-***-**** Patient Care Rep/ Valley Health

Stacy Napier 304-***-**** Patient Care Rep / Marshall Health Neuroscience

Sharon Thompson 304-***-**** Cafeteria Manager / Cabell County Board of Ed

Jane Meadows 304-***-**** Pathology Lab / St Mary's Medical Center

Emily Cornwell 304-***-**** Director of Operations / Medical Practice

Management Solutions (MPMS)

Mindy Plybon 304-***-**** LPN / Marshall OB/GYN

Taunya Wimer 304-***-**** Patient Care Rep/ Bailey Eyecare

Leslie Prichard 304-***-**** CNA / Marshall Health OB/GYN

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