Brian Braganca
***** ******** ***, ************, ** 78660
Phone: 512-***-****
Email: ad3kn9@r.postjobfree.com
Experienced automotive professional with a strong background in business management, team leadership, and customer service. Proven ability to drive operational excellence in the automotive and technology industry.
EXPERIENCE:
Operations Coordinator Cruise LLC Austin, TX
January 2023 - Present
- Managed autonomous vehicle preparation tasks, ensuring high-quality standards and optimal fleet performance.
- Guided a project for the chief of product and vice president of ride-hail and delivery, resulting in the successful release of the new autonomous vehicle Livestream.
- Collaborated with cross-functional teams to streamline daily operations, resulting in quicker and more successful outcomes.
- Served as the primary point of contact for operation, facilitating the origination of facility parking lots, troubleshooting issues, and expediting deployments of AV into the field.
- Provided crucial input to enhance the team's daily operations, resulting in quicker and more successful outcomes while achieving new operations goals.
- Managed the launch and retrieval of autonomous vehicles in the field.
- Established new and improved tools for operational and metrics tracking.
- Assisted in team leadership and new hire training, ensuring swift operations onboarding.
Owner MTZ Auto Pflugerville, TX
July 2017 - January 2023
- Owned an automotive dealership and service facility, mastering customer service, diagnostics, and troubleshooting for various vehicles.
- Effectively communicated solutions to clients and utilized computer systems for inventory, financial management, and customer data.
- Established a structured system of daily, weekly, and monthly operational summaries, enabling real-time tracking of ongoing activities and performance.
- Consistently achieved remarkable annual sales growth rates ranging from 50% to 100%, along with an impressive 60% increase in unique repair orders per month.
- Established new departments to fulfill origination and operational needs for the company.
- Personally conducted recruitment and onboarding processes, assembling and cultivating a dedicated team.
Welding Engineer Navistar Inc. Tulsa, OK
March 2015 – July 2017
- Produced high-quality products efficiently in a fast-paced environment while maintaining safety protocols.
- Demonstrated flexibility by providing support and relief in various roles to ensure daily production quotas were met or exceeded.
EDUCATION:
March 2015: Tulsa Welding School Tulsa, OK
June 2014: Hendrickson High School Pflugerville, TX
Certification:
CompTIA A+
CompTIA Network+
CompTIA Security - In progress
SKILLS:
- Operating Systems: Proficient in Microsoft, MacOS, and Google Suite.
- Technical Skills: Skilled in problem-solving, critical thinking, and resolving technical issues.
- Communication: Ability to convey information to clients in an understandable manner.
- Leadership: Experienced in leading and directing teams while presenting innovative ideas.
- Customer Service: Consistently exceeded customer expectations through proactive support and follow-up.
- Languages: Fluent in English, Spanish, and Portuguese.