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Customer Service Server Waiter

Location:
Stuart, FL
Posted:
February 12, 2024

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Resume:

Chrystie Bernt

Jensen Beach, FL *****

ad3khm@r.postjobfree.com

+1-772-***-****

Driven service minded professional with 10 years of experience in establishments ranging from casual to formal dining. Highly organized and personable providing exceptional customer service and professionalism. Committed to providing exemplary service to guests. Aiming to influence my knowledge to effectively perform as server and/or managerial position. Authorized to work in the US for any employer

Work Experience

Server/Waiter

Hutchinson Shores Resort and Spa - Jensen Beach, FL May 2021 to September 2021

1. Taking and creating multiple drinks simultaneously and efficiently 2. Delivered food and beverage orders within a timely manor 3. Provided high quality service and knowledge of food and beverage 4. Upsold special entrees featured daily to increase revenue and personal sales 5. Worked multiple spots which included: pool service, beach and bar 6. Great communication skills which allowed me to express the menu items in detail to customers and help them better understand each dish.

7. Handled and trusted with large amounts of cash and debit/credit cards 8. Responsible for running own food when server assistant not available BARTENDER/SERVER

BRIX RESTAURANT, BREWERY AND VINEYARD - Middletown, RI September 2019 to January 2020

• Delivered food and beverage orders within a timely manor

• Always maintained a clean and fully stocked bar

• Proper upkeep of shift paperwork and inventory

• Proper handling of cash, cc payments and bar register

• Created and collaborated specialty craft cocktails with other bartenders and bar manager

• Assisting guests needs and preferences and making appropriate recommendations

• Taking and creating multiple drinks simultaneously and efficiently

• Always prepared and served drinks, ensuring that the restaurants high standards were met SERVER

RENDEZVOUZ BAR AND GRILLE - Fort Lauderdale, FL

June 2017 to August 2019

• Provided high quality service and knowledge of food and beverage

• Upsold special entrees featured daily to increase revenue and personal sales

• Completed opening and closing side work according to set standards.

• Educated guests on daily features and menu offerings, and made recommendations when requested showing my extensive food knowledge

• Always greeted guests in a pleasant and courteous manner

• Extremely knowledgeable in the POINT OF SALE system

• Ensured optimal guest experience by seating guests, taking orders, expediting, serving dishes, pre- bussing and bussing tables promptly

SERVER

QUARTERDECK RESTAURANTS - Fort Lauderdale, FL

October 2012 to January 2016

• Assisted guests in order selection by promoting specific menu items and specials

• First to be rewarded with a 95% from a Secret Shopper

• Coordinated with kitchen staff to ensure timely and accurate orders

• Regularly followed up with guests and promptly fulfilled additional requests

• Consistently tried to achieve the highest guest check averages among other servers by suggestively upselling food and beverage specials, bottles of wine and dessert

• Successfully multitasking while remaining professional and courteous in a demanding environment

• Exceptional interpersonal and team building skills with an aptitude for building rapport with a diverse range of customers, managers and co-workers

Education

RADIOLOGY PROGRAM

KEISER UNIVERSITY

2017 to 2019

Associates degree in exercise science in exercise science BARRY UNIVERSITY

2005 to 2007

Skills

• Time-management

• Detail-orientated

• Ability to multi-task

• Use of Point of Sale experience 10 years

• Positive attitude

• Clear verbal and written communication

• Teamwork

• Customer service

• Restaurant Server

• Barback

• Bartending

• Busser

• Waitress

• Hostess

• Upselling

• Kitchen Experience

• Guest Services

• Microsoft Office

• Bartending

• Serving

• Restaurant experience

• POS

• Guest services

• Cash register

• Customer service

• Sales

• Budgeting

Certifications and Licenses

Food Handler Certification



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