Customer Service Accounts Payable

SANDRA L. BETLACH

Cell: 208-***-**** Kuna, ID **634

E-Mail: ad3j2p@r.postjobfree.com

Objective: To acquire a position with a technologically advanced company where I can grow and learn.

Highlights of Qualifications:

More than 25 years of experience in bookkeeping

Proficient in Excel, Word, Quicken, QuickBooks Pro and Outlook.

I have also worked with several industry specific software programs.

I have great customer service experience.

Experience:

10/21 to Current Patient Access Specialist 3: St. Luke’s Hospital, Boise, ID.

Checking in and out of customers.

Processing hundreds of referrals for patients coming into the clinic.

Training new hires.

Scheduling patient from referrals and appointment request.

05/21 to 09/21 Billing Specialist: Inspire Investing, Meridian, ID.

Billing out advisory fee statement for 2 different companies, 25 advisors.

Reconciling accounts to statements.

Helped with Admin duties as needed.

Prepared adjustments to customer accounts as needed.

07/13 to 03/21 Support Analysist: ASA Automotive Systems, Meridian, ID

Work directly with 800 + customers to help resolve issues with their TireMaster Software system.

Helping customers with anything from “How do I do this” to running SQL statements.

Answering any accounting questions, including helping customers get accounts in balance.

Writing technical documentation for the TireMaster Software system, both internal and external documentation.

Bi-Monthly Training class for customers that are switching over to TireMaster Software.

04/12 to 7/13 Customer Service Rep I: MDU Resources, Meridian, ID

Taking calls for MDU customers and reply to inquiries

Taking payments, Bill inquiries, Emergency Calls

Helping customers with all of their concerns regarding their accounts, solving customer’s issues regarding their accounts.

10/11 to 03/12 Bookkeeper/office manager: Roofing Associates, Eagle, ID

Accounts Payable, Accounts Receivable. Also with all of their personal books.

Payroll for Roofing Associates

General Ledger, Account Reconciliations

05/10 to 08/10 Bookkeeper: Account Temps, Boise, ID.

Temporary position with Frontline Properties.

Accounts Payable, Accounts Receivable for 4 companies. All aspects of payroll, payroll taxes.

Due to illness with owner it was necessary to catch up the books for 2009, 2010. Including all Accounts Payable, Accounts Receivable and General Ledger Entries.

Putting properties onto MLS web site.

10/08 to 02/10 Office Manager/bookkeeper: AAA Action Painting, Eagle ID.

All aspects of payroll, payroll taxes.

Accounts Payable, Accounts Receivable.

General Ledger, Account reconciliations.

Education:

North American Correspondence School: Applied studies in Accounting. Graduated 1993.

College of Southern Idaho: Twin Falls, ID. Applied studies in Accounting and Business Management.

Leapfox Learning: Quickbooks Pro-Job Costing, Word, and Excel. Refresher classes. June 2011.

Volunteer work:

I have worked with Stanton Healthcare as a volunteer helping the director with the daily operations and meeting with clients as they come in for services. Monthly bookkeeping for Inside Out Salon a non-profit salon set up to help fight human trafficking.

Leader and organizer of multiple bible study classes.

In Summary:

I feel that I would be a valuable asset to your company. I enjoy learning new challenges and offering exceptional customer service.

Contact this candidate