Customer Service Delivery
Resume:
Vanessa
Gutierrez
Vanessa Gutierrez
Oklahoma City, OK 73119
ad3hat@r.postjobfree.com
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Skills
●Problem Solving
● Teamwork Abilities
● Equipment Maintenance
● Time Management
● Customer Service
● Cleaning and Organization
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Experience
Earlywine YMCA / Child Care Staff
06/2020 - 12/2020, Oklahoma City, OK
●Enhanced child safety by diligently supervising play areas and implementing strict safety protocols.
● Fostered a welcoming environment for children, parents, and staff members through effective communication and collaboration.
● Maintained accurate records of child attendance, incidents, and parental concerns to ensure seamless service delivery.
● Facilitated smooth transitions between activities by effectively organizing materials and communicating expectations clearly to children.
Marcum’s Nursery / Greenhouse worker
06/2021 - 08/2021 Norman Ok
●Enhanced plant growth by implementing effective watering and fertilization techniques.
● Boosted crop yield through attentive pruning, staking, and tying of plants.
● Improved overall greenhouse efficiency by maintaining clean and organized workspaces.
● Ensured optimal growing conditions with diligent monitoring and adjusting of temperature, humidity, and lighting levels.
Sodexo / Patient Food Service
09/2021 - 05/2022, Oklahoma City, ok
●Enhanced customer satisfaction by consistently preparing high-quality dishes in accordance with menu specifications.
● Reduced food waste by efficiently managing inventory and properly storing perishable items.
● Maintained a clean and sanitary kitchen environment, adhering to health department regulations and guidelines.
● Collaborated with team members to ensure timely delivery of orders during peak service hours.
● Streamlined food preparation processes by effectively organizing workstations and utilizing time management skills.
● Improved employee morale through open communication, fostering a positive and productive work culture.
● Ensured consistency in dish quality by closely monitoring seasoning, taste, presentation, and portion control.
● Provided excellent customer service by addressing dietary restrictions or allergies with appropriate substitutions or modifications when necessary.
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Education
U.S. Grant High School / High School Diploma
08/2018 - 05/2022, Oklahoma City Ok
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