Account Manager Technical Sales

Kenneth Y. O'Roark

304-***-**** ad3ge0@r.postjobfree.com Huntington, WV 25701

PROFESSIONAL SUMMARY

Results-driven and accomplished Technical Sales Professional with a long-proven track record of success in driving revenue growth. Leveraging a unique blend of technical expertise and strong sales acumen, consistently exceeding targets and establishing long-term client relationships. Exhibiting a charismatic and persuasive communication style, creating impactful and lasting connections in sales interactions. Adept at collaborating with cross-functional teams, including engineering, maintenance, purchasing, and corporate personnel, to provide tailored solutions Recognized as an elite communicator and problem solver, committed to delivering value and fostering client satisfaction. Seeking an opportunity to bring strategic sales leadership and technical proficiency to a dynamic organization. SKILLS

• Communication • Outside Technical Sales • Sales Analysis and Forecasting

• Product Presentation,

Demonstration, and Training

• Territory Management • CRM

• Staff Management

EXPERIENCE

Account Manager

DXP Enterprises, 2001 - Current

• Demonstrated award winning Account Manager. Account Manager of the Decade. Collaborated with variety of personnel including engineering, maintenance, purchasing, and corporate roles in the Chemical, Oil & Gas, and the Power industries. Elite communicator, problem solver, results driven, self- starter.

• Managed 8 channel partner product lines as champion for the sales region. Managed all data and analytic reporting, assigned, and tracked sales leads for 26 account managers. Developed sales strategy and goals for region sales team. Ensured all goals were achieved for each channel partner. Reported as voice of the customer. Attended global distribution meetings to improve product technology and go to market strategy.

• Conducted presentations to provide overview of services, virtually and in person.

• Managed assigned sales territory to achieve and exceed sales goals and account acquisition objectives. Grew overall revenue between 200 to 300% consistently over two decades.

• Drove brand awareness and promotion to enhance customer satisfaction, technical support, and drive sales.

• Documented account changes and customer data with relevant software tools.

• Communicated with clients to build strong connections and improve account strategy.

• Negotiated contract terms and service agreements to meet sales quotas and adhere to client budget constraints.

• Defined client needs and business requirements to meet and exceed expectations.

• Acted as subject matter authority, educating clients and building trusting rapport.

• Established relationships with existing clients while developing strategies to build new clientele.

• Handled client questions, concerns and escalations to meet contractual expectations and preserve client relationships.

Process Engineer

Dow Chemical Company, 2000 - 2001

• Contributed to design, specification, installation, start-up, troubleshooting and improvement of processing and utility systems.

• Validated process designs against engineering principles, standards and customer requirements. Process Engineer

CDI Engineering Group, 1995 - 2000

• Led engineering group for piping design upgrade project. Coordinated all assignments for engineering team and reported to client project manager.

• Delivered expert process engineering deliverables to improve manufacturing processes into detail design and construction of polyethylene production plants. Control Systems Engineer

Control Systems Consultants, 1994 - 1995

• Identified underlying reason behind controls systems issues and solved root causes.

• Programmed control parameters for distributive control systems (DCS) and programmable logic controllers (PLC) to implement automation of desired process intent. EDUCATION

Bachelor of Science (B.S.): Chemical Engineering

University of Kentucky, Lexington, KY, May 1994

AWARDS

Account Manager of the Decade (2001-2010).

National Top 10 Account Manager in the USA at DXP 100 year Anniversary. Coached 6 new sales associates as a mentor.

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