Talia DiAnna

*** ******* *** ******** ****, New Jersey 08401

Cell 610-***-****

ad3g2a@r.postjobfree.com

Education

● Governor Mifflin High School

● RACC LPN

● Freelance Makeup Artist- 2003 to Present

Experience

Optical Sales

Horizon Eye Care & Optical - Egg Harbor Township, NJ

November 2023 to Present

• Deliver an excellent customer service experience to each guest

• Drive profitable sales results by fostering a fashion forward culture that focuses on educating the guest and helping them meet their vision needs

• Develop relationships of trust with other associates, managers, and doctors

• Works with licensed opticians, taking into account the lens and frame options of each prescription, including but not limited to the following: Recommend specific lens types, materials, and coatings to suit guest needs

• Utilize optical prescription in conjunction with the guest's visual and fashion requirements

• Perform any appropriate optical related measurements

• Understand and educate the guest on the various frame and lens styles, materials, and functions to empower the guest's buying decisions

• Create industry leading guest experiences through transparent pricing, point of sale (POS) entry, and realistic order fulfillment

• Assist in the merchandising and inventory management of the store

• Provide appropriate guidance to guests in regards to insurance benefits

Build meaningful relationships

Commitment to creating exceptional experiences for guests

Communicate clearly and with care.

● IHG Hotels

● February 2020-February 2023

● Responsibilities- Overseeing the flow of revenue in all departments of the hotel, including food and drink sales, room rentals, and meeting space rentals. Coordinate with customers, particularly those hosting major events at the hotel, to relay information, attend meetings, and ensure customer's needs are met for rented spaces. Maintained the ability to promote a team work environment with effective and clear communication amongst co-workers.

● Ensured best client service is being made available through communication amongst the team, cross training within the department and appropriate office coverage.

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● Worked with sales managers to ensure understanding of sales strategy and effective implementation of this strategy for the segment.

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● Worked with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS.

● Clinique

● September 18th 2020- Feb 2022

● Sales/Mua/Brand Specialist

● Drive sales, keep brand knowledge, keep customers informed and updated on current products and events. Demonstrate and teach in store MUAs technique and methods to apply products. Travel to give gratis and product knowledge to surrounding stores. Apply makeup on customers to build sales as well as client base for Clinique

● Becca Cosmetics

● July 2019 - Sept 20

● Brand Specialist/Mua

● While with Becca cosmetics, my goal was to drive sales and create a comfortable atmosphere for my clients. I’d ask many questions to see the goals of each and every client while introducing them to the latest cosmetics that may be an asset to their collection. Every time I entered a store, my objective was to exceed a sales goal given to me by my AE. I enjoyed myself on a daily basis and made sure I brought that energy to my clients.

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● Tinas Salon And Spa- Freelance MUA

● October 8, 2014- Present 484-***-****

● I work by appointment at Tina’s salon and Spa. My clientele is mainly brides, wedding parties and all other formal events.I also host ladies nights to help clients in applying their own cosmetics.

I enjoy seeing my regular clients in my home, on weekends by appointment in my makeup studio.

● July 2017 - Present HD Auto sales

● Marketing / Sales

● During my time at HD Auto sales, I was in charge of internet sales and marketing. At dealership I assisted with loan applications and assisted in preparing customers for sales by, attaining employment history and bank statements. I also help them choose a vehicle and test drive it with them.

● Assist Customers in their goal for the purchase of a new vehicle, giving advice to help my customers make a better buying decision.

Oct 20,2016 - June 12, 2017 Vehicle upgrade manager, Bob Fisher Chevrolet

● While at the dealership I became manager of a "soft sale" program, my main goal was to contact our customers who were in for service and speak with them about a potential upgrade. I was in charge of 18 demo vehicles and I made sure they were maintained before and after use. I was also in charge of our courtesy delivery accounts as well. The courtesy delivery program was set up to assist companies like Enterprise, Wheels Inc and other fleet companies with their deliveries for companies to obtain a company car. I was in charge of getting cars inspected and doing all the state required paperwork for the vehicle.

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● Smashbox Cosmetics/ Too faced Cosmetics

● August 2013- November 2015

● Vendor/ MUA

While working for both lines, I had the opportunity to travel,meet new clients,assist fellow MUA’s with their sales,give out gratis to those with the best sales,jump in a help boost sales for events, go to trainings on the regular for the new / up and coming products. Too faced was able to send me their products to use on my personal clients,as a way to boost our sales

(my idea). I traveled from Pa, all the way to Cherry Hill, New Jersey….It was such an amazing experience for me.I loved the idea of making woman feel beautiful and confident in our products. The sale was always a goal but the true reward is gaining customers and showing them how wonderful makeup can make you feel.

Island Girl Cosmetics

Mua/ Custom Blended Foundation Consultant

Sept 2003-June 2013

At Island Girl Cosmetics, I began a new journey into the makeup Industry. At Island girl, I was taught how to custom blend foundation,mix pigments into the product to enhance undertone and brighten skin tone. I was taught how to do a face in good time for wedding expos etc.

We specialized in ethnic foundations because at that time, there was not many brands who had a wide range of colors, besides Prescriptives Cosmetics. It was a true honour working beside Janet, she taught me things that I still carry in mind to this day.

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