Sheena Sewell

Customer service representative with 25+ years experience

Griffin, GA 30224

ad3f5d@r.postjobfree.com

+1-470-***-****

Energetic Customer Service Representative with 18+ years of experience communicating with and assisting customers, resolving complex customer inquiries as well as scheduling online services, inputting sales data, answering calls and emails and tracking order statuses. Exceptional interpersonal skills & great ability to multi-task.

Willing to relocate to: Stockbridge, GA - Griffin, GA - Rex, GA Authorized to work in the US for any employer

Work Experience

Home Health Care Provider

self-employed - Griffin, GA

January 2018 to February 2020

1. To sit with patient daily to assist with regular daily tasks such as: Taking vitals, taking meds, etc. 2. To take patient to any doctors appointment or scheduled appointments, or errands that patient needs to attend.

3. To assist patient with doing daily hygiene tasks, that he/she can no longer do alone. 4. To cook, clean &/or assist with any daily regimen chores that they can no longer do themselves. Tracking Agent

TAZMANIAN FREIGHT SYSTEMS - College Park, GA

November 2015 to October 2017

Track and Trace agents take calls from customers shipping freight by Hot Shot or LTL, and by air, ground or sea. They inquire with customers and record freight dimensions to calculate pricing of the shipment, as well as providing shipment status online, dispatching driver for shipment order, monitoring inventory logs for shipments to verify if they have arrived at there destination as promised. Customer Service Representative

Publix - Lovejoy, GA

April 2012 to October 2015

Experience in customer service, cashier, answering phones, cake decorating (etc.) Exceptional interpersonal skills!

Appointment Secretary/ front desk (check-in)

McIntosh Trail Family Practice - Eagles landing, ga. May 2009 to June 2011

Front desk patient check-in. Appointment secretary, also verifying patients insurance. Scanning all paper charts into new computer filing system to go paperless. Education

Associate's in Science

Colorado Technical University-Online - Colorado

September 2020 to Present

Skills

• Cake Decorating

• Cleaning Experience

• Packaging

• Customer service

• Cashiering

• Kitchen Experience

• Food Handling

• Commercial Cleaning

• Food Safety

• Baking

• Caregiving

• Front desk

• Computer skills

• Retail sales

• Food service

• Home care

• Nursing

• Microsoft Office

• Dispatching

• Medical Scheduling

• Patient Care

• Pricing

• Senior Care

• Food Preparation

• Medical office experience

• Communication skills

• Insurance Verification

• Cooking

Certifications and Licenses

CPR Certification

First Aid Certification

Food Handler Certification

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