Payroll Specialist Customer Service

Crystal Bramlett

*** ***** ****, ********, ** ***63 • 662-***-**** • ad3et8@r.postjobfree.com

Payroll Specialist with 2 years of payroll experience and 10+ years of Business experience in the financial industry. A proven record of using my excellent personal, communication, and sociological skill set to assist in the development of online class learning. Team player with high quality of work, driven and self-motivated to meet quality. Completing educational programs in accordance with financial institutions and financial guidelines.

Experience

2022-2024

Payroll Specialist (Remote) Travel Nurses Across America Little Rock, AR

Review, update, and revise weekly timesheets. Pay close attention to email requests for paycheck related questions, assisting with time off requests, practicing quality customer service on the phone.

AUGUST 2017-AUGUST 2022

Mortgage Foreclosure Specialist Credit Card Specialist Cadence Bank Tupelo, MS

Assisted with issues with foreclosure and eviction process. Maintained proper management of procedures and policies Constructed foreclosure referrals and eviction referrals. Assisted customers with credit card inquiries. . Worked the inbox credit card center.

MAY 2016-JULY 2017

Compliance Specialist Renasant Bank Tupelo, MS

Reviewed mortgage loans in compliance with the Home Mortgage Disclosure Act. Attended to denials of applications. Sent emails to customers requesting further information.

JANUARY 2012-APRIL 2016

Teller First Choice Bank Pontotoc, MS

Attended to customers need with cash handling, deposits, withdrawals, establish a repour with customer. Performed teller duties.

Skills

Proficient with project management software • Team player • Excellent time management skills • Public speaking • Data Analytics •Communication skills• Moved in a planned systematic direction.

Education

AUGUST 2013

B.S. Degree in College of Arts and Sciences Mississippi State University Starkville, MS

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