CLAUDETTE A SPEARS

240-***-****

ad3e4d@r.postjobfree.com

SUMMARY

Experienced Administrative Assistant and Office Manager with strong organizational and database management skills. Proven track record working with federal, non-profit, and private sectors using technology tools to better manage databases, client intake and customer information management. Able to perform software installation. United State citizen.

RELAVANT WORK EXPERIENCE

JCA/ Housing Initiative Partnership (HIP)

12/2021 - 06/2023

Administrative Assistant

Experience in data entry and quality control entering client demographic and budget information into a web-based data base system

Provided appropriate resources and community referral information to HIP partners

Assisted HIP customers with submitting their applications for needed services

Prepared client packages to complete prior to initial intake

Answered client information over phone or email

Uploaded all information for counselors to support teams working remotely with clients

Tracked invoices, expense reports and timesheets to ensure completed correctly and submitted

Ordered supplies, verified receipt of purchases and managed inventory to ensure necessary office supplies were available as needed

SAS Retail Services

8/2017 – 4/2018

Retail Merchandising Clerk

Responsible for servicing Giant’s stores product displays and merchandise throughout Montgomery County

Remerchandised products to highlight products, performed other merchandising and display activities

Worked in a team environment, and/or independently based upon the project

Sparks Group, Temporary

11/2016 –2/2017

Data Entry Clerk /Document Clerk

Reviewed incoming resumes and cover letters, for scanning into proprietary database management system

Utilized HR (Human Resources) employees database template to format resumes and cover letters

Prince George’s Community College, Largo, MD

6/2012 – 5/2016

Information Technology Assistant

Designed and generated student and class informational flyers using Adobe, scanned final documents into document management system for storage

Performed software application installations and upgrades on various Microsoft products

Conducted PC file/folder maintenance

Prepared PowerPoint presentations, typed correspondence, memorandum, and teaching materials for faculty and other staff

COMPUTER AND TECHNICAL PROFICIENCIES

Microsoft Office Suite: Proficient in Word, Excel, PowerPoint, Outlook, SharePoint, and Access

Platforms: Adobe products, Mac OS, SharePoint, TRAM, Maximo, ADP/Human Resources

Keyboarding: Type over 55 words per minute with 100 % accuracy

EDUCATION

Prince George’s Community College, Largo, MD

2012 -2016

Candidate for Associate of Applied Science Degree, Major: Computer Information Technology

RELATED COURSE WORK COMPLETED

Business Management: Purchasing and Contracting, Project Management, Financial Planning & Investment, Emergency Management, and Cyber Law

Systems Design and Analysis: Website Design/Implementation, Graphic Design, Advanced Web Development and Systems Analysis

Computer Programming: Photoshop, Illustrator, Network+, PHP, JavaScript, jQuery, and HTML5

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