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Customer Service Care Manager

Location:
Columbus, OH
Posted:
February 05, 2024

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Resume:

Kathy L Porter

** ****** ******

Cincinnati, Ohio 45216

513-***-****

ad3drj@r.postjobfree.com

Professional Summary

Dependable working professional who is seeking growth opportunities, with a proven ability to uphold employer’s policies and procedures.

Skills and Qualifications

Excellent written and verbal communication skills, including knowledge of American sign language

Ability to work independently or as part of a team

Proficient in all Office Suite products

Excellent customer service skills

WORK EXPERIENCE

Necco 2018-Present

Care Manager

Cincinnati, Ohio

Work with the independent living program that supports participants in reaching their goals

Identify resources needed for support

Facilitate and develop treatment plans

Meet or exceed all state licensure regulations

River City 2016-2018

Resident Supervisor

Cincinnati, Ohio

Respond to resident needs and conflicts in a preventable fashion

Conducts visual head counts, isolation checks, and facility shakedowns

Be aware of resident treatment/habilitation plans and needs

Supports, cooperates and works with other facility staff

St Lydia’s House 2016-Present

Board Member

Cincinnati, Ohio

Provide transportation when needed

Model pro social skills through social settings

Monitor residents through pro social activities

Assist the program directors with other onsite and offsite duties

EDUCATION

University of Cincinnati

Bachelor of Science, Criminal Justice



Contact this candidate