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Customer Service Development Representative

Location:
Williston, ND
Posted:
February 05, 2024

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Resume:

Natania Lubin

ad3dhs@r.postjobfree.com 701-***-****

SUMMARY

Sales Development Representative

Highly motivated and results-driven professional with a strong background in sales and customer service. Proven track record of exceeding sales targets and delivering exceptional customer experiences. Skilled in building and maintaining relationships with clients, identifying their needs, and providing tailored solutions to drive business growth. Excellent communication, negotiation, and problem-solving abilities5. Adept at working in fast-paced environments and collaborating with cross-functional teams. Proficient in CRM software and leveraging data-driven insights to drive sales strategies. Committed to delivering top-notch service and achieving customer satisfaction.

● Excellent interpersonal and communication skills.

● Maintain acceptable call metrics and performance standards, including effectiveness, efficiency and quality

● Ability to remain calm and professional under pressure

● Strong Customer Service and problem solving skills .

● Resolving customers issues quickly and independently

● Ability to multitask and work in a fast-paced environment

● Manages workforce, develops and maintains staff scheduling and capacity planning

● Handles inbound calls from potential new members

● Grow and nurture potential members towards becoming new patients

● Strong organizational and time-management abilities

● 5 years in customer service

● Ability to handle clients needs

● Profitability in Microsoft Office and experience with CRM solfware WORK EXPERIENCE

Sales Rep

Fuel Sales Academy (Remote)

● Proven track record in driving sales and exceeding targets in the tech industry.

● Strong prospecting and driving sales and exceedingly identify and qualify potential customers.

● Excellent communication and interpersonal skills to build relationships and effectively engage with clients.

● Extensive knowledge of tech products and solutions to effectively address customer pain points and provide tailored solutions.

● Proficient in the crm systems and sales tools to manage, track, and analyze sales activities.

● Committed to always 6 as a person and as part of the team McDonald’s (Williston ND)

● Customer Service

● Greeting and welcoming our guests.

● Communicated with coworkers and management .

● Keeping our work space and our guest service area neat and clean.

● Followed safety procedures and maintained a safe working environment. Natania Lubin

ad3dhs@r.postjobfree.com 701-***-****

● Handle Cash.

● Preparing food.

● Participated in meetings and training sessions.

VOLUNTEER WORK

Assistant Chief Williston, ND

Seventh Day Adventist Soap Kitchen Jan 2023 – Present

● Collaborated in meal preparation and distribution to individuals in need.

● Engaged in personal conversations with meal recipients to establish meaningful connections and identify additional areas where support and guidance may be needed.

● Ensured cleanliness of the meal distribution area by effectively cleaning up after meal recipients. EDUCATION

Penn Foster High School - Scranton, PA

LANGUAGE COMPETENCIES

· English: native language

· Haitian Creole: fluent (speaking)

· American Sign Language (beginner)

ACHIEVEMENTS

● Promoted from Mcdonald’s crew to Crew Trainer.

● Managed daily operations of an in-home daycare unit, supervising up to five children. Organized schedules for meals, activities, appointments, and transportation to ensure timely arrival and departure.

● Graduated Fuel Sales Acedemy



Contact this candidate