Patient Access Supervisor
Resume:
EXPERIENCE
Patient Access Supervisor
June **** - Present Ensemble Health Partners/Hillcrest
South, Tulsa, OK
Referal/Scheduling Specialist
August 2018 - March 2020 Hunterton Radiology Group, Flemington, NJ
Registered patients by obtaining necessary and accurate financial and demographic information.
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Protected patients' rights by maintaining confidentiality of personal and financial information.
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Communicated with third party payors to obtain insurance benefits and authorizations.
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Created new patient charts to include personal and insurance information and reason for visit.
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Obtained signatures for financial responsibility and treatment procedures from patients or guardians.
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• Conducted recruitment, hiring and training of personnel. Established work schedules and assignments for staff, accorded to workload, space and equipment availability.
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Collected demographic data at time of appointment
scheduling.
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Coordinated appointments according to established
scheduling guidelines.
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Achieved appointment-setting goals by meeting objectives and metrics.
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Organized and filed important documents in filing cabinets or in online document storage solutions.
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Scheduled appointments and maintained and updated
appointment calendars.
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• Received payments and recorded receipts for services. Operated telephone switchboard to answer and forward calls.
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SKILLS
CONTACT
ad3dfh@r.postjobfree.com
Tulsa, ok 74133
CAREER OBJECTIVE
Dedicated professional with proven
performance in management,
leadership and communication.
Detail-oriented in problem-solving
and planning. Ready to make an
immediate contribution to your
organization.
MELISSA MARR
PATIENT ACCESS SUPERVISOR
• Business Operations
• Customer Satisfaction
• Diagnostic Codes
• Demographics Information
• Continuous Improvement Process
• Staff Assignments
• Patient Registration
• Electronic Document Management System
• Electronic Health Records Systems
• Payment Processing
• Revenue Cycle Management
• User Access Management
• Medical Terminology
• Team Leadership
• Insurance Company Knowledge
• Patient Health Information Access
• Statistical Data Management
• Health Information Systems (HIS)
• Patient Admission
• Outbound Calling
• Team Collaboration
• Admitting Coordination
• Operational Requirements
• Multi-Line Telephone Systems
• Fee Collection
• Registration Coordination
• Phone and Email Etiquette
• Meeting Support
• Money Handling
• Administrative Staff Supervision
• Insurance Verification
• Medicare Compliance
• Referral Coordination
• Registration Processing
• Encryption Software
• System Updating
• EMR Updating
• Appointment Confirmation
• Patient Contact
• Insurance Billing
• Personnel Recruitment
• Financial Counseling
• Office Supplies and Inventory
• Verbal and Written Communication
• Personnel Files
• Train Employees
CERTIFICATIONS
• Crcr
REFERENCES
Aaron Garland — Ensemble Health Partners
Patient Access Manager
ad3dfh@r.postjobfree.com
Kiley Pedigo — Ensemble Health Partners
Patient Access Manager
ad3dfh@r.postjobfree.com
Marilyn (AMY) Pipkins — Va-Muskogee
Advanced Medical Support Assistant
ad3dfh@r.postjobfree.com
Collegue
Co-Worker
Past Co Worker
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