Customer Service Medical Receptionist
Resume:
Kassandra Ramos
Washington, IN *****
ad3c9k@r.postjobfree.com
Work Experience
PA Coordinator
True Rx Management Services - Washington, IN
August 2022 to Present
I gather office notes and any additional information needed to send to the Clinical team to have PA approved or denied.
Medical Receptionist
Midwest ENT - Vincennes, IN
June 2020 to Present
I answer incoming calls, Schedule follow-up appointments, Check out patients, post billing, I also prepare patients charts for their next appointment, fill in as MA when needed, scan documents into patients chart. When needed I assist the allergist in giving allergy shots. Medical Assistant/Receptionist
Clean Slate Centers - Evansville, IN, US
December 2017 to Present
Take Vitals, draw blood, Take urine samples for UDS, Send Labs to Lab, Coordinate with Quest Labs and UPS, Collaborate care with staff MD and Care Coordinator, Daily Patient Engagement, Event Planner, Outreach, Handle Multi-line Phone, Scheduling, Data Entry, Prior Authorizations, Daily Administrative Tasks, De-escalation with irate patients.
Cashier & Customer Service
Vera Bradley - Indianapolis, IN, US
December 2016 to September 2017
Customer Service, Inventory, Direct Sales
Online Orders COMPANY RELOCATED)
June 2014 to August 2016
Microsoft
Four years in customer service, fluent with Microsoft office suites, experience in office management & billing and payments
Education
DIPLOMA in Medical Assisting in Medical
BRIGHTWOOD COLLEGE - Indianapolis, IN, US
September 2017
High school diploma
Southridge High School - Huntingburg, IN, US
May 1998
Associate's degree
Skills
• Front desk
• Billing
• Medical billing
• Scheduling (3 years)
• Microsoft office
• Hipaa (3 years)
• Emr (3 years)
• Bilingual (10+ years)
• Osha (5 years)
• Front Office (5 years)
• Reception (5 years)
• Spanish (10+ years)
• English (10+ years)
• Epic
• Experience Administering Injections
• Insurance Verification
• Medical Receptionist
• Medical Records
• Patient Care
• Venipuncture
• Phlebotomy
• Medical Office Experience
• Medical Scheduling
• Triage
• Vital Signs
• Clerical Experience
• Medical Coding
• Office Management
• Phone Etiquette
• ICD-10
• Medical Terminology
• Laboratory Experience
• CPT Coding
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