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Customer Experience Relations

Location:
Grapevine, TX
Posted:
February 02, 2024

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Resume:

JOSHUA BROWN

FORT WORTH, TEXAS ***** 682-***-**** ad3bfo@r.postjobfree.com

Qualifications Profile

Goal-driven and self-motivated professional, effective at exemplifying skills in accomplishing assigned tasks within a fast-paced working environment. Adept at promoting group dynamics, with excellent communication and rapport building, with various individuals from multicultural backgrounds. Functional Skills with Experience

Hard and Soft Skills

Responsible for day to day cash flow operations ensuring accurate account balance at days end.

Performed a key by maintaining company standards thru handling incoming client phone calls, maintaining organized work environment and preparing culinary request with completeness and accuracy.

Served as a company ambassador by improving customer experience in various ways including but not limited to: addressing automotive repair request, reporting errors to management, and keeping record of personal confidential information.

Leadership and Team Building

Spearheaded efforts in facilitating training programs for newly hired employees.

Trained individuals toward various aspects of customer relations in order to minimize client complaints while adhering to company mission statement.

Played in intricate coaching role teaching self-defense and discipline tactics to public and private clientele improving self-awareness and increasing self-esteem.

Interpersonal Relations and Collaboration Krav Maga

Capitalized on effective communication skills in collaborating with diverse individuals.

Fostered active relationship and connection with various key personnel within the organization

Adept in using relational strategies to diffuse heightened situations in order to reach a compromise. Growth and Development Impacts

Demonstrated key expertise in executing and accomplishing all assigned tasks, thus receiving high appraisals from key constituents.

Drove improvement on procedures and compliance in managing workflow; as well as in delivering exceptional service.

Upheld company standards while increasing clientele business Work History

CORE-MARK FORT WORTH,TX

MAY 2023-OCTOBER 2023

Case Picker/Pallet Jack experience/forklift

DALLASAUTO CARS DALLAS, TX.

MARCH 2023-OCTOBER 2023

Auto Body Technician

CDS FORT WORTH, TX.

SEPTEMBER 2022-APRIL 2023

Case Picker/Pallet Jack experience

ELIAUTOMOTIVE ARLINGTON, TX.

MAY 2019-PRESENT

Automotive Technician

SAVAGE KRAV MAGA ARLINGTON, TX.

JUL 2022 – NOV 2022

Head Muay Thai Coach

DOMINO’S EULESS,TX

NOV 2021- OCT 2022

Assistant Manager

WALMART ARLINGTON,TX.

NOV 2020- AUG 2021

Front-End Associate

Education

LINCOLN TECH GRAND PRAIRIE, TX.

November 2022

MANSFIELD LAKE RIDGE HIGH SCHOOL MANSFIELD, TX.

Graduated May 2022

JOSHUA BROWN

FORT WORTH, TEXAS 76119 682-***-**** ad3bfo@r.postjobfree.com Professional Attributes

Accountability Attention to Detail Collaboration Interpersonal Communication Critical Thinking Customer Service Strategy

Skills

Typing Data Entry Conflict Resolution Mixed Martial Arts Training Collision Repair Auto Repair Pallet Jack experience/forklift



Contact this candidate