Sales and Service Representative Quality Control
Resume:
Richard (Rick) Young
New Castle, IN *****
ad3bb2@r.postjobfree.com
I have acquired a great deal of training and experience in past employment. I am a reliable person and tend to adapt easily to
many different situations. I value having responsibility and strive to improve my company, myself, and others in any way I can. I enjoy spending time with my children when not working and enjoy hobbies such as homesteading, repairing vehicles, and exploring places I have not previously visited. I have a good mechanical and logical aptitude and enjoy seeing the results of hard work. I am authorized to work in the US for any employer and my full skills and employment history is available upon request.
Work Experience -
Mechanic
Action Staffing Agency/Braun Companies - New Castle, IN
July 2022 to February 2024
Working for Braun Companies in Hagerstown Indiana, through Action Staffing, I was responsible for completing Quality Control Inspections, new product assembly and upfit, troubleshooting, new product intake for Big Truck Rentals, rental return inspections and repairs using past experience, schematics, and documentation. In addition to the mechanical and maintenance responsibilities, I would step in to roles of building maintenance, inventory control, and logistics, as needed.
Sales and Service Representative
Mobile Drill International - Indianapolis, Indiana
July 2007 to May 2022
Starting in 2007 as a shop technician, fabricator, machinist, and mechanic, I was quickly promoted to Field Service Representative where I was responsible for domestic and international delivery and commissioning of new equipment, training, service, repair, and follow-up sales of tooling and parts. In 2009 I moved into dual roles of International Sales and Service Representative working with the company administration, Engineering Department, and parts department. I was primarily responsible for generating drilling rig repair and sales, service parts and tooling sales, after-sale service, new customer generation, marketing and new product generation, and various other responsibilities surrounding product sales, service, and product design and improvement, as well as facility maintenance and EHS.
Field Recovery Agent
Diversified Recovery - Indianapolis, IN
March 2006 to July 2007
Responsible for receiving repossession orders via fax or RDN database, investigating the location of client assets within east central and southern Indiana, recovery of the assets with issued company truck. Additional job responsibilities include asset storage, transport, inspection and condition reporting, maintain database entries, coordinate personal property storage, redemption, bank deposits, account updates, and various other duties as needed
regarding asset recovery and management for over 400 clients and averaging 100 accounts.
Police Officer
Butler University Police Department - Indianapolis, IN
April 2000 to May 2006
Sergeant with the B.U.P.D., duties, not limited to campus safety and security, dispatch, random routine foot and vehicle patrol, enforcing university rules and regulations, Indianapolis city ordinances and Indiana code. As a Sergeant for a university police department, I was responsible for daily shift operations during the 7 p.m. to 7 a.m. shift while supervising 3-4 or more police officers. I was responsible for overseeing the Investigations Section by reviewing reports, checking for accuracy and element factors, determining follow-up action, assigning reports, coordinating resources, determining and implementing investigative action, and further specific investigative activities. In addition, attending both general and specialized training in several areas of Law Enforcement, including but not limited to: Investigations, Instructor Development, Field Interview Techniques, Drug Interdiction, and Breath Test for Intoxication Certification.
Police Officer
Indiana University Police Department - Indianapolis, IN
July 1998 to April 2000
Police Officer with IUPD - Indianapolis Division, graduated from the IUPD Cadet program and Indiana University Law Enforcement Academy - ILEA, performing various duties, not limited to campus safety and security, Law Enforcement functions, and dispatch.
Computer Network Technician
IU School of Public and Environmental Affairs - Indianapolis, IN
April 1998 to November 1999
I would assist in the maintenance and operation of the computer network and workstations, answer client calls and e-mail regarding network and computer problems, implement and maintain computer software and hardware, as well as computer lab support.
*Full skills and employment history available upon request
Education
BS in Criminal Justice
Indiana University - Indianapolis, IN
1995 to 1999
Diploma in General Education/Industrial Arts
Richmond Senior High School - Richmond, IN
August 1987 to June 1991
Certificate in Automotive Mechanics - Ivy Tech
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