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Forklift Operator Customer Service

Location:
Washington, DC
Posted:
February 03, 2024

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Resume:

Shawon Stevenson

Andrews AFB, MD ***** 973-***-**** ad3b6e@r.postjobfree.com http://www.linkedin.com/in/shawon1woa Skills

• Self-Starter • Prioritizing tasks and daily goals • Accountability for self and others • Leader by example • Judgement and Decision Making • Fabrication • Forklift • Order Picker • Plasma Cutting • RF Scanner • Reach Truck • Warehouse Experience • Pallet Jack • Microsoft Word • Order Picking • Materials Handling • Assembly

• Load & Unload • Computer literacy • Basic math • Ductwork • Sheet metal • Blueprint reading • Freight • Heavy equipment operation • Cashiering • Press brake machine • POS • Cash handling • Communication skills

• Customer service

Professional Experience

Elkridge, MD 21075

Forklift Operator VOLVO Group Trucks North America 11/2020-8/2023

• Pull various parts for Volvo and Mack trucks using crown order selectors, and Hyster sit down and reach truck.

• Utilize RF scanner for two systems (Mack/Volvo) to verify the correct part, location, and quantities are being selected.

• Pack parts in selected Emballage ensuring part has applicable shipping labels and/or packing list.

• Pull, pack, and ship larger parts that are unable to fit in an Emballage i.e. Volvo/ Mack truck hoods, transmissions, windshields, engines etc.

• Pack parts, both Volvo/ Mack brand, that are under 150 may be too small to pack in an Emballage.

• Verify products are placed in the right boxes according to size, weight, and or shape.

• Put away various parts by first verifying part number quantity and whether it is damaged or not and then put away in its proper location picker friendly.

• Received all inbound materials.

• Verified inventory documentation to establish accurate counts. Westampton, NJ 08060

Freezer Order Selector/MHE Operator National DCP 8/2019-6/2020

• Pick orders for sole customer, Dunkin Donuts.

• Utilized Crown and Yale electric double pallet jack to build orders.

• Work in a fast-paced environment providing 100% accuracy with results. Lakewood, NJ 08701

Sheet Metal Fabricator DASCO HVAC 11/2018-8/2019

• Met strict deadlines with ease.

• Programed custom sheet metal HVAC fittings for plasma cutter.

• Created sheet assembly fittings for duct work.

• Straight/Custom duct work

Lakewood, NJ 08701

Sheet Metal Fabricator E.P. Homiek Sheet Metal Fabrication & HVAC Supply 6/2018-11/2018

• Met strict deadlines with ease.

• Created sheet assembly fittings for duct work.

• Straight/Custom duct work

Elkridge, MD 21075

Forklift Operator Volvo Group North America 7/2015-9/2017

• Pull various parts for Volvo and Mack trucks using crown order selectors, and Hyster sit down and reach truck.

• Utilize RF scanner for two systems (Mack/Volvo) to make sure the correct part, location, and quantities are being selected.

• Pack parts in a specified Emballage ensuring part has applicable shipping labels and/or packing list.

• Pull, pack, and ship larger parts that are unable to fit in an Emballage i.e. Volvo/ Mack truck hoods, transmissions, windshields, engines etc.

• Pack parts, both Volvo/ Mack brand, that are under 150 may be too small to pack in an Emballage.

• Verify products are placed in the correct boxes according to size, weight, and or shape. Elkridge, MD 21075

Forklift Operator/Loader Brauns Express 11/2014-9/2015

• Load and unload vinyl and carpet

• Return products that may have been returned for various reasons.

• Load and unload pallets of other various flooring products

• Cross examine product being returned with packing list assigned for specific pieces of freight. Odenton, MD 21113

Forklift Operator/Material Handler Empire Today/ Luna Flooring 10/2013-1/2015

• Interact/provide customer service with contractors day-to-day.

• Hazmat certified.

• Certified in basic operation of a sit-down propane forklift.

• Safely operate sit-down propane lift with carpet pole attachment

• Select orders for hardwood flooring jobs.

• Utilize forklift (sit-down Hyster 50) to load and unload freight.

• Receive and return unloaded freight to a specific bin location.

• Return jobs that have been rescheduled or cancelled.

• Verified inventory documentation to ensure accurate counts.

• Received all inbound materials.

Breinigsville, PA 18031

Forklift Operator/Team Lead The Home Depot Distribution Center 7/2012-9/2013

• Knowledgeable in YMS; door manager; WM/PM/ and OM

• Operate Crown Forklift and Electric Pallet Jack

• Unloading trucks & building pallets to ship to stores.

• Moving freight directly from inbound straight to outbound (Cross dock)

• Receiving freight with RF scanner

• Relocating freight

• Coordinate inbound fluid plans as well as confirm area is prepped for incoming shift.

• Plug and remove trailers from dock doors.

• Physically verify any variances from the Advance Receipt Report

• Transition prep for next load

• Clean and sweep unloaded trailers.

• Handle MHE work (unloading non-conveyable freight)

• Change panda labels if the on-site Intelligrated technician is not available.

• Handling exceptions (i.e. overages/shortages) • Detailed receiving toting. Education & Certifications

• HS Diploma Dover High School 9/2001-6/2005

• CompTIA A+ Certification MedCertify 5/2023-12/2023



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