Loretta Watts

**** ****** ****** ***** ********, GA 30058 Phone: 770-***-**** Cell: 404-***-**** ad3aps@r.postjobfree.com QUALIFICATIONS SUMMARY

Enthusiastic, meticulous Executive Administration support professional with 18+ years of experience. Proven adept at managing vendor-centric operations, budget, internal/external communications and day-to-day administrative tasks in fast-paced environments. Highly collaborative, responsive, ethical and discreet. Seeking a highly responsible position that leverages both my knowledge and experience, while allowing me to significantly contribute to achieving key business goals and objectives.

KEY SKILLS

Expert ability supporting multiple executives simultaneously

Excellent organizational & interpersonal skills

Vendor relations management (e.g. Ryder, SAIA, UPS, FedEx, KMM)

Budget management

Negotiation skills

Training coordination

Records management

Microsoft Office (Word, PowerPoint & Excel)

Vendor management systems (e.g. SAP Fieldglass)

PROFESSIONAL EXPERIENCE

AT&T; Suwanee, GA 2019 - Present

Manager, Vendor Manager Services – Mass Markets Supply Chain & Operation Efficiencies Responsibilities include:

Manage team of 41 Warehouse Support/Field Service Locators in the 9-state Southeast Region (GA, AL, MS, LA, KY, NC, SC, TN, FL) responsible for timely and accurate disposition of all customer service-related activities: Plug-In device availability search, ordering, receiving, stocking, staging, shipping, returns, inventory control and cycle counting.

Responsible for systems interface and the delivery of Plug-In and supplies in compliance with safety requirements, customer quality service levels and cost commitments.

Manage team's performance to accurately locate, source, determine and set-up transportation, and record all call activity for customer requests.

Responsible for record keeping, housekeeping, inspections and strict adherence to all applicable AT&T procedures and policies.

Conduct site visits and complete team location performance reviews. Loretta Watts

2489 Meadow Spring Drive Lithonia, GA 30058 Phone: 770-***-**** Cell: 404-***-**** ad3aps@r.postjobfree.com AT&T; Atlanta, GA 2014 - 2019

Senior Management Assistant to: Vice President of CUSTOMER LOYALTY & RETENTION, MARKETING Associate Vice President of ADVANCED ANALYTICS & REVENUE, MARKETING Regional Vice President of Corporate Business Solutions Responsibilities include:

Deliver daily administrative and organizational support functions.

Provide back-up support for Vice President of Corporate Business Solutions - Southeast and broader team.

Provide supplemental support to Regional Vice President and direct reports team daily.

Coordinate and execute travel arrangements, meetings, and conference calls.

Prepare and submit all expense reports.

Process Employee Personnel Customer Records (ePCRs).

Serve as proxy to the Regional Vice President (RVP) for managing employee data.

Serve as Compliance Training Coordinator/Administrator

Serve as Record Information Liaison (RIM)

AT&T; Atlanta, GA 2009 - 2014

General Management Assistant to: Associate Vice President (AVP) of U-Verse Pricing Associate Vice President of U-verse Marketing

Responsibilities included:

Performed daily administrative and secretarial support functions for Assistant Vice President (AVP).

Provided back-up support for Vice President of AT&T Wireline Consumer Marketing.

Provided support to AVP and direct reports team daily.

Coordinated and executed travel arrangements, meetings, and conference calls.

Prepared and submitted all expense reports.

Processed Employee Personnel Customer Records (ePCRs).

Served as proxy to the AVP for managing employee data.

Served as Compliance Training Coordinator/Administrator

Served as Record Information Liaison (RIM)

Bellsouth (Legacy); Atlanta, GA 1999 - 2009

Multiple Records Clerk, Data Entry, Administrative Assistant positions EDUCATION

Shorter College; Rome, GA

Bachelor of Business Administration (BBA), 2004

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