TATYANA SHIVER

*** ***** **** ****** *** L** Dothan, AL 36301

334-***-****

ad3a0m@r.postjobfree.com

PROFESSIONAL SUMMARY

Customer service oriented professional able to provide supportive assistance to diverse populations. Team player who understands the needs of the department in meeting its goals and deadlines. Follow policies, procedures, and guidelines to ensure consistent quality. Maintain and assure patient privacy and confidentiality.

Communication Platforms – Zoom and Skype.

Microsoft Office Applications – Word, Excel, Outlook, and PowerPoint Type 27 WPM. CORE QUALIFICATIONS

Advocacy Counseling Case Management Social Services Healthcare Delivery Vulnerable Populations Crisis Intervention Crisis Response Intervention Strategies Behavioral Health Intervention Evaluation Methods Community Resources Public and Community Health Systems Program Planning Interview Techniques Delivery of Services Program Management Social Programs Family Dynamics Diversity Cultural Diversity Human Behavior Social Welfare Values and Ethics Medical Terminology HIPAA Compliance Interpersonal Professional Communications Allied Healthcare Health and Human Services Anatomy & Physiology Pathophysiology EDUCATION

Ultimate Medical Academy

Associate of Science Degree – Health and Human Services, 2023 WORK EXPERIENCE

Ultimate Medical Academy – Dothan, AL 06/2021 – 01/2023 Full Time Student

Remained self-directed, motivated, and accountable for personal actions.

Came prepared for class and completed assignments on time.

Navigated new technology, utilized available resources, and set realistic expectations. McDonalds – Dothan, AL 09/2021 – 11/2021

McDonalds – Dothan, AL 11/2020 – 12/2020

Cashier / Customer Service

Took and entered orders into computer using Point of Sale (POS) system.

Stocked, restocked, cleaned, and sanitized counter and cash area.

Maintained safety and security procedures and company policies and standards.

Worked effectively in a fast-paced, team-oriented environment.