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Medical Assistant Customer Service

Location:
California
Salary:
23 per hour
Posted:
February 01, 2024

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Resume:

Jarumy Lam

Medical Assistant

PROFILE

Hard working and employee with background

in operating cash registers, stocking

merchandise and providing excellent customer

service. Highly organized, proactive and

punctual. Works well within team settings.

Committed With customer through various

Of Systems and accurate when balancing cash

drawer and reconciling credit machine

printouts_ Outstanding communication

and customer engage abilities,

Dedicated employee with strengths in

customer service. sales and promotion

strategies. Successful in teaching junior

employees how to maximize performance.

Hard working team member skilled at

counting money, processing and building

relationships handles funds to maxi

accounting accuracy and meet strict

compliance standards. Honest skilled at

managing money, merchandising stock and

assisting Customers With locating desired

items. Excellent and written communication,

listening time management skills with strong

attention to detail and superior work ethic.

Consistently accurate in draw er

reconciliation.

CONTACT

PHONE:

310-***-****

EMAIL:

ad3a0a@r.postjobfree.com

HOBBIES

Hobby #1: Spending time with my

family.

Hobby #2: Going to the beach or

lake.

EDUCATION

Hollywood High School

2002 -2004

GPA 4.0, Advanced placement classes, English, History. Honor roll. UEI College

03/2019 – 12/2019

GPA of 4.0

WORK EXPERIENCE

Florence Western Medical Office Medical assistant

10/2019–12/2020

Scheduled appointments for patients via phone and in person Scheduled _ Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.

Prepared treatment rooms for patients by cleaning surfaces and restocking supplies

Educa ted patients about medications, procedures and physician’s instructions Organized charts, documents and supplies to maintain team productivity Contacted pharmacies submit and refill patients' prescriptions. Secured patient information. patient confidence' by completing and safeguarding medical records. Assessed, assisted with diagnostic testing by collecting and packaing biological specimens for internal and laboratory analysis documented and monitored vital signs for patients within outpatients.

Maintained inventory, vaccination and product expiration logs for documentation

[racking purposes.

Collaborated with local pharmacies to resolve and clarify issues with patient medication.

Efficiently performed insurance verification and pre-certification and pre'- authorization_

DR Pakour Medical assistant

01/2020–03/2020

Assisted with diagnostic testing by collecting and packa8ing biological specimens for internal and laboratory analysis.

patient safety guidelines.

Partnered with healthcare and administrative staff to create patient I- centered, inviting and supportive environment for patients and family. Administered rapid tests for COVID and strep to help clinical staff assess conditions.

Contributed to office operations by triaging patients by severity of medical complaint.

Performed, validated and reported laboratory tests for prognosis, diagnosis,

Emarginated and executed medical waste disposal according to governmental and organizational Standards.

Batch-scanned and indexed patient charts to improve data availability while maintaining security

Performed preliminary physical tests to accurately results in patient history summary.

Relayed messages from patients to physicians about medication or refill requests facilitate

Scheduled appointments for patients via phone and in person. engaged patients to obtain medical history, chief complaints and vital Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.

Educating patients about medications, procedures and physician instructions

Organized charts. Maintained inventory. vaccination and procedures expired record updated documentation tracking purposes, Collaborated with local pharmacies to resolve and clarify issues with patient medication.

Efficiently performed insurance' verification and and preauthorization [

Assisted with diagnostic testing by collecting and packaging biological ior internal and laboratory analysis.

Followed principles of asepsis and infection control to meet patient safety guidelines.

Mitchell J. Spirt MD Gastroenterology & Liver Disease/ Medical Assistant, Office manager/ Procedure Coordinator

06/2020–10/2022I started as a back office medical assistant, due to covid we were short staffed so my duties effective immediately changed to having to run the entire office by myself. Once we had personnel, I trained everyone. My role was changed to Office manager and procedure coordinator. I also did patient post op care and followed up with patient after their procedures to see how they were doing. Administered rapid tests for COVID and strep. Contributed to office operations by triaging patients by severity of medical complaint. performed, validated and reported laboratory tests for prognosis, diagnosis.

medical waste disposal according to governmental and organizational standards.

Batch. Scanned and indexed patient charts to improve availability while maintaining security

Measured patient peak to improve workflow efficiency. Los Angeles Nose, Throat, Ears & Allergies Allergy department medical assistant.

03/23-09/2023

I started as a medical assistant for the ENT department. I would set up for Nasal endoscopies, (Flex & ridged) I would prep the patient nasal passage to make the patient comfortable while procedure being done. I would assist in doing Pro Wax (use of a vacuum to irrigate patient’s ears), numb the area need for provider to work on. I would also assist with emails, phone calls, sending medication, and scheduling appointments. When the opportunity was given, I moved to the allergy department where I would to environmental allergy skin test and administered weekly allergy injections to patients. I would follow up weekly with patient to check how they were doing and confirm & schedule their appointments. I helped with mixing injections vials for patients, and mixing concentrates for testing. I would print out labels for the vials. I followed up with the patients that had any concerns or questions regarding the injections or test.

PATIENTS EARS.

50%

100%

25%

75%

35%

Skill #5

Skill #4

Skill #3

Skill #2

Skill #1



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