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Sales Representative Customer Service

Location:
Avon Park, FL
Salary:
50000
Posted:
March 11, 2024

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Resume:

Steven Spinner

SALES ASSOCIATE

Objective

Dynamic and results-driven Sales Representative with a proven track record of exceeding sales targets and cultivating long-term client relationships. Seeking to leverage strong communication skills, strategic thinking, and a customer-centered approach to drive revenue growth. Seeking a challenging sales position where I can utilize my expertise to achieve company objectives while continuously enhancing my skills and contributing to organizational success.

Employment History

Lead Sales Representative (REMOTE), One Touch Direct, Tampa

JULY 2019 — JANUARY 2024

Contract with T-Mobile

●Develop and implement sales strategies to acquire new clients and expand market share in assigned territory.

●Conduct product demonstrations and presentations to prospects, highlighting key features and benefits to address customer needs.

●Negotiate contracts and pricing agreements to close sales deals, consistently meeting or exceeding quarterly sales quotas.

●Build and maintain strong relationships with existing clients, providing exceptional customer service and support to ensure satisfaction and retention.

●Collaborate with cross-functional teams including marketing, product development, and customer support to optimize sales processes and enhance the overall customer experience.

Fire Alarm Inspector, Simplex Grinnell / Johnson Controls, Tampa

DECEMBER 2015 — APRIL 2018

●Inspection and Testing

●Documentation

●Verification of Compliance

●Troubleshooting and Repair

●Communication

●Training and Education

●Emergency Response

●Stay Updated on Regulations

Plumber, Major Plumbing Inc., Clearwater

FEBRUARY 2010 — JULY 2015

●Installation

●Repair and Maintenance

●Pipefitting

●Fixture Installation

●Water Heater Installation and Repair

●Drain Cleaning

●Pipe Inspection and Leak Detection

●Gas Line Installation and Repair

●Back-flow Prevention

●Customer Service

Senior Sales Enrollment Specialist, Bisk Education, Tampa

JANUARY 2007 — JANUARY 2010

●Lead Generation: Generate leads through various channels such as college fairs, high school visits, community events, and online marketing campaigns. Identify potential students who may be interested in the college's programs.

●Prospective Student Outreach: Initiate contact with prospective students through phone calls, emails, and in-person meetings. Provide information about the college's academic programs, admission requirements, financial aid options, campus facilities, and student life.

●Admissions Counseling: Guide prospective students through the admissions process, including completing application forms, submitting required documents, and scheduling admission tests or interviews. Address any questions or concerns they may have about the application process or college life.

●Relationship Building: Build rapport and establish relationships with prospective students and their families to gain their trust and confidence in the college. Act as a primary point of contact for prospective students throughout the enrollment process.

●Application Assistance: Assist prospective students in completing their college applications accurately and on time. Guide writing personal statements, obtaining letters of recommendation, and submitting supplemental materials.

●Financial Aid Advising: Explain financial aid options available to students, including scholarships, grants, loans, and work-study programs. Help students understand the financial aid application process and assist them in completing required forms.

●Enrollment Goal Achievement: Work towards meeting or exceeding enrollment targets set by the college. Develop and implement strategies to attract and retain students, such as offering incentives, organizing campus tours, and hosting informational sessions.

●Data Management: Maintain accurate records of student inquiries, applications, and enrollment activities using the college's CRM system or database. Track progress towards enrollment goals and prepare reports for management as needed.

●Collaboration: Collaborate with other departments within the college, such as admissions, marketing, academic advising, and student services, to ensure a seamless enrollment process for prospective students.

●Continuous Improvement: Stay informed about trends and developments in higher education, admissions policies, and student recruitment strategies. Continuously evaluate and refine enrollment strategies to enhance effectiveness and achieve enrollment objectives.

Details

Tampa, FL United States

813-***-****

ad39zk@r.postjobfree.com

Languages

English Fluent

Skills

Customer Retention

Fire Alarm

Negotiation

Resolution Management

Sales Management

Courses

FASA/BASA

Fire Alarm License

National Institute for Certification in Engineering Technologies

Education

NICET, Level 2 in Fire Alarm, Tampa

DECEMBER 2016 — APRIL 2017

NICET, Level 1 in Fire Alarm, Tampa

DECEMBER 2015 — DECEMBER 2016

Norte Dame, Business Negotiations, Norte Dame

MARCH 2008 — APRIL 2009

Villanova University, Six Sigma Green Belt, Villanova

JANUARY 2007 — JANUARY 2008

Associate in Business Administration, Saint Petersburg College, Saint Petersburg FL

August 2004 — August 2006

Summary

I possess a diverse range of abilities and key skills that make me well-suite for a sales position:

Proven track record in sales, with a history of exceeding targets and driving revenue growth.

Exceptional communication skills, including active listening, persuasion, and negotiation.

Strong interpersonal skills, enabling me to build and maintain relationships with clients and colleagues.

Strategic thinking and problem-solving abilities to identify opportunities, overcome challenges, and deliver effective solutions.

Resilience and adaptability to thrive in a fast-paced and dynamic sales environment.

Time management and organizational skills to prioritize tasks, manage leads, and meet deadlines effectively.

Empathy and customer focus to understand client needs and provide personalized solutions.

Drive and motivation to continuously learn, improve, and achieve success in sales endeavors.

Overall, my abilities and key skills position me as an asset in any sales role, where I can contribute to the achievement of company goals and drive business growth.

References

Will be forwarded upon request.



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