Khadija Mohamed

*** ** ***** *** *** *** Portland, OR 97220

ad39s9@r.postjobfree.com Cell: 503-***-****

Highlights:

Experience in nonprofit organizational skills with attention to detail while in a fast-paced multitasking environment requiring coordination of complex time sensitive projects

Certified Community Health worker through the state of Oregon

Six years of Property management experience, community outreach, Program Management and working with diverse underserved populations. Advanced computer skills and demonstration of tasks via Microsoft word, excel, PowerPoint, and outlook

Strong oral and written communications. Experience in organizational skills with attention to detail while in a fast-paced multitasking environment requiring coordination of complex time sensitive projects

two years of Teaching both kids and adult in a classroom setting, healthy cooking, Healthy Kids, and nutritional education.

Experience:

Providence Virtual Sick Clinic

Patient Experience Specialist 08/09/21 - Present

Working with patients to ensure that they understand all aspects of their treatment, including the risks and benefits of each option

Interviewing patients to learn about their needs, preferences, and concerns so that an appropriate treatment plan can be made.

Assisting patients with scheduling appointments, registering them for classes, and answering questions regarding treatment plans, insurance coverage, and billing issues

Helping patients navigate through the complex health care system, including explaining treatments and procedures and answering questions about coverage, deductibles, and co-payments

Reviewing patient records to identify potential causes of poor health or risk factors for disease

Recommending adjustments to treatment plans based on test results or other factors that affect patient health

Alternative Services of Oregon 01/20/2020- Present

Direct Support Professional

worked directly with people with intellectual or developmental disabilities to assist the people they work with to become independent and integrated into their community. Provide resources to help them mitigate risk and keep the people they support safe.

REACH Community Development:

Property Manager 11/2019 01/08/2020 Portland, OR

Manages and directs activities and services in support of physical and financial operations of the properties

Assists and adheres to organization’s policies and procedures for marketing activities to rent vacant units in a timely manner. Maintains and monitors project waitlist per established guidelines.

Directly responsible for tenant selection and adheres to appropriate tenant selection policies and organization’s applicant screening policies.

Coordinates resident move-in activities including collecting deposits, completing paperwork and new resident orientation, per organizations policies. Collects and monitors monthly rents (resident and assistance payments as applicable).

Maintains tenant relations, including responding to tenant requests and complaints and takes appropriate action. Makes appropriate referrals to Resident Services; cooperates with Resident Services activities.

Interacts with various social service agencies as needed and with the Home Forward staff, when applicable.

Manages unit turnover preparation, repair and maintenance by supervision of the Maintenance Technician.

Processes resident move-out activities, per established guidelines.

Manages maintenance and janitorial activities of building interior, exterior and grounds through the supervision of the Maintenance Technician. Collaborates with the Maintenance Technician and Facilities Manager when complex repair and maintenance projects are necessary. Conducts annual inspections with the Maintenance Technician and the assistance of the Facilities Manager if required.

Monitors building for safety, security, cleanliness, and general good condition.

Responds to emergency situations and takes appropriate action.

Ensures compliance with applicable laws, rules, and regulations.

Maintains appropriate paperwork, files, and records. Completes and submits reports, forms and other paperwork as required. Assists Supervisor and Director of PM with preparation of annual building budget.

Maintains work area in clean and professional manner.

Cascade Management:

Property Manager: 08/2014 – 11/2019 Portland, OR

Managed for the day-to-day operations, physical asset, and maximize the financial returns of assigned property. Effectively coordinates business operations of HUD/RD or Tax Credit properties, leasing, collections, marketing resident services, maintenance, risk management, expense control, information reporting, and compliance with applicable laws and company policies. Ensures staff compliance with company policies and procedures.

Managed all hiring, supervised, and motivate all on-site staff and make recommendations for disciplinary action and development. Comply with State Residential Landlord & Tenant Acts and all other governmental laws and regulations. Implement Cascade Management’s policies and procedures.

Formulate and manage the operational and capital budget for the communities annually, track and report on the financial performance of the communities monthly and implement strategies for enhancing the value of the assets. Process rent increase notices, track and implement when scheduled. Responsible for tracking and reconciling properties’ Accounts Receivables

Promoted harmonious relations among tenants, employees, owners, and the local community. Maintained a pleasant, helpful manner always, ensured that the highest possible occupancy is maintained through continuous outreach efforts and advertisements as specified by the Affirmative Fair Housing Marketing Plan. Develop, plan, and implement resident retention strategies.

OHSU-Health and Nutrition:

Nutrition instructor: 09/2011 – 06/2014 Portland, OR

Worked with adult out-patient perform a full nutrition assessment at the initial visit and work with the patient to increase awareness, education, and build skills to adopt a healthier lifestyle. I have experience helping patients with all conditions that nutrition intervention is part of the management including Heart Disease, Diabetes, Weight Management,

Provided health eating workshops for underserved communities, provided health cooking workshops to parents, care givers and personal support workers.

IRCO/Africa House

Community Outreach Coordinator 01/2010 – 07/2014 Portland, OR

Collaborated with Multnomah County’s Program Design Evaluation Service (PDES) unit to develop, host, facilitate, and interpret focus group events with members or identified communities with low vaccination coverage, conducted needs assessment, pre-post surveys with community members with a trauma informed, empowerment-based lens • Conducted home visits with families and provide tools for increasing vaccinations awareness and improve overall family health. These activities will include curriculum on inexpensive activities, physical wellness and nutrition, parent and child stress management, brain development and attachment, and school advocacy skills

Assessed child immunization status and help parents/caregivers address any barriers preventing families from getting their immunizations and well-child visits up to date

Conducted child development and health assessments and provide culturally appropriate referrals • Work collaboratively with SUN school site manager to bridge the gap between isolated families and their neighborhood school. The CEW and SUN site manager will work together on recruitment, event planning and distribution of resources to families,Provided information about policymaking and leadership opportunities for parents in the area of early childhood education, Provided referrals to community organizations that are working to address the social determinants of health through advocacy and organized Facilitated communication between the health care system, school system, and parents including directly advocating for families and their culturally specific/income-specific needs, Attended partner, community and agency meetings as assigned, Maintain up-to-date records and files on all families enrolled in the project

Education and Training:

•Computer proficient, database and data entry experience, Strong organizational, ability to prioritize, and multi-task. Demonstrated ability to communicate effectively both orally and in writing. Strong ability to teach adult education classes Fluent in English, Somali and Maay Maay

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•High School Diploma: 4.0 GPA Cleveland High School Portland, Oregon 06/2008

•Associate of Arts in General Studies Portland Community College Portland Oregon 06/2014

•Bachelor of Science in Community Heath: Portland State University Portland, Oregon 06/2020

•Certified CPR/First Aid AED

Reference available upon request.

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