LAURA VIRGINIA REMMEL

ad39k9@r.postjobfree.com

**** *********** ******

COSTA MESA, CA 92626

714-***-****

CAREER GOAL: I am seeking a position where my knowledge, qualifications and experience as a multi-unit regional or area food service manager will be of mutual value.

EXPERIENCE

2023-2024 N.U.M.S.D: Newport Unified School District Bus Driver

Decided I wanted to become a School Bus Driver and challenged myself. I trained and tested with California Highway Patrol and obtained a Class B Driver’s License. I drove a School bus Part Time from September through February 27, 2024.

2021-2023 WIENERSCHNITZEL: OWNER OPERATOR

Operated two restaurants. One in Orange county and one in Los Angeles county. Coaching employees with regards to customer service. Broke the net sales record for two months at the Huntington Beach location. Also spearheaded the opening early and offering the breakfast meal at this location.

2020-2021 WIENERSCHNITZEL: AREA MANAGER

Managed five restaurants in Los Angeles County. Verify the Restaurant Managers were

running to the strict standards such as Food Cost, Labor Control, Cleanliness, Food

safety, marketing and customer relations.

2019-2020 CHUCK E. CHEESE’S: GENERAL MANAGER

Increased the upselling sales from fourth quarter to second quarter, submit all weekly

reports including labor planner, met the standards for labor cost and food cost, scheduling,

hiring and training of employees, maintained 95% month to date customer satisfaction

2018-2018 SONIC: GENERAL MANAGER

Managed, trained and inspired employees to improve speed of service and increase sales

Prepare all operational reports: schedule, payroll, corrective action plans for sales trends

Excellent problem solving, decision-making and conflict resolution skills

2017-2018 JIMBOY’S TACOS: FRANCHISE OPERATOR

Improved business, customer satisfaction and trained over 15 employees resulting in increased sales and improved business operation

2016-2017 COCO’S BAKERY RESTAURANT: GENERAL MANAGER

Improved speed of service by organizing customer order tickets between cooks & servers

Managed all employees to ensure strict quality standards for food safety, cleanliness and all company policies were followed as well as Orange County Health Code Regulations Trained new employees using company guidelines Optimized labor by cross training employees

1997-2015 WIENERSCHNITZEL RESTAURANT POSITION: FRANCHISE OPERATOR

Operated three Wienerschnitzel restaurants simultaneously.

Raised sales second month of operation by an average of 10% same month previous year for each location. Maintained steady increase in sales. Prepared trained and motivated all employees to attain outstanding customer satisfaction as well as achieving the Grade of A for each yearly Restaurant Evaluation. Continuous Outstanding Evaluations resulted in becoming awarded Outstanding Trainer and the Title of sole Wienerschnitzel Training Store within Orange County. December 2002 promoted to Corporate owned store in Santa Ana near The South Coast Plaza. Currently operating W#348 with a staff of 20 employees, W#721 also with 20 employees and W#708 with 10 employees. Responsibilities: Customer Satisfaction, Food Cost Control, Scheduling, Inventory Control, Operations Training, Management Training, Serv Safe Training, Verification of employment documents, hiring/firing.

1988-1997CARL’S JR. RESTAURANT POSITION: GENERAL MANAGER

Began as Clerk and was promoted to Shift Leader after 1 year was promoted to Manager received certificate for Restaurant Management Training and was again promoted to General Manager was challenged with a poor sales volume store and was successful at obtaining the most improved sales award for All restaurants within the district after one year. Responsibilities: Customer Satisfaction, Labor Control, Food Cost Control, Scheduling, Safety Inspections, QA Inspections, Audit and verification of employment documents, hiring/firing. Sales Promotion through cost effective Marketing. Certificate Restaurant Management from Carl’s Jr. Certificate How To Supervise People from Fred Pryor.

EDUCATION

1981-1985UNIVERSIDAD NACIONAL AUTONOMA de MEXICO, Economist Degree

BILINGUAL FLUENT IN ENGLISH AND SPANISH

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