Global Logistics Manager
Resume:
Steven L Glazer
**** *** ****** ******, ********, MO 63069
ad38ev@r.postjobfree.com
https://www.linkedin.com/in/stevenlglazer
Professional Summary
Expertise in customer focused experiences in global logistics, distribution, quality and customer service fields across several different industries and throughout all levels of senior leadership. Professional Experience
The H-J Family of Companies High Ridge, MO 2019 – 2023 The H-J Family of Companies is a worldwide leader manufacturer and supplier in the transformer, switchgear, and breaker industry.
Logistics Manager
• Managed all global aspects of shipping, inbound and outbound, of raw material, purchased resale goods and customer orders. Including ocean freight, LTL, truckload, air freight.
• Importing from China, India, Taiwan, Australia, Mexico, and Canada to and from our facilities in China, Mexico and the US utilizing all modes of transportation.
• Responsible for ocean, air and land freight negotiated contracts maintaining and optimizing carrier relationships.
• Implement and maintain procedures to ensure customs compliance for imported and exported materials, including USMCA certification.
• Managed all freight claims.
• Responsible for review and approvals of all freight invoices.
• HAZMAT certified.
Dohmen Life Science Services Chesterfield, MO 2010 – 2018 Specialty pharmacy providing drug therapies and clinical support services to patients with rare, chronic disorders, including clinical trials.
Quality Manager
• Managed the Quality Management System (QMS) encompassing Standard Operating Procedures, Resource Documents, Work Instructions and Job Aids.
• Responsible for processing Quality Non-Conformance Reports with Root Cause Analysis and CAPA
• Completed quality-related new program launch activities for several new clients, including SOP/RD revisions and training content for program, drug and disease state.
• Facilitated external clients, accreditation, regulatory audits. Including internal audits program.
• Responsible for Business Continuity process and testing.
• Facilitated Continuous Improvement Teams, improving internal key efficiencies, patient satisfaction, including financial savings.
• Responsible for web-based Learning Management System (LMS) to facilitate and simplify employee training.
• Maintained pharmacy and wholesale licenses, including controlled substance licenses, in all states where required.
• Missouri Quality Award (MQA) Examiner Volunteer with Excellence in Missouri Foundation Steven L Glazer ad38ev@r.postjobfree.com Page 2
Cooper Bussmann Ellisville, MO 1989 – 2009
Global manufacturer of circuit protection, power management and electrical safety products. Manager, Distribution 2004-2009
• Managed Bussmann’s Central Distribution Center, an automated pick-to-light/RF facility, with 55,000 SKU’s, 10,000 lines/day, $2.0 Million in daily shipments and an operational cost/sales ratio of 1.7%.
• Responsible for maintaining a 24/7 operation with a staff of 6 direct reports and 90 Union members.
• Directed facility safety compliance and ergonomics programs.
• Managed maintenance and engineering support for Bussmann’s Central Distribution Center.
• Developed and maintained $5.4 million operational budget.
• Implemented new manning procedures and schedules for annual inventory event by reducing inventory counting cycle time from 18 hrs. to 10 hrs.
Manager, Transportation & Customs Compliance 1999 -2004
• Managed an annual transportation budget of over $10,000,000 comprised of Bussmann’s Central Distribution Center (CDC) and 7 manufacturing facilities including Mexico, Europe and China.
• Complete accountability for every aspect of the department including contract negotiations, domestic and international carrier routing selections for parcel, LTL, truckload and LCL container shipments, the freight payment function and the CDC manifesting scale operations.
• Developed Customs Compliance program meeting growing needs of global supply chain for the Division to reflect
“Reasonable Care” for the Customs & Border Patrol and guided a successful origin verification audit by the Canada Customs Revenue Agency.
• Member of the Cooper Strategic Sourcing (CSS) team negotiating corporate wide carrier contracts that resulted in a $5,000,000 corporate annual savings for parcel (including air freight), LTL, truckload and LCL contracts. Team Support Leader, Central Distribution Center 1994 – 1999
• Supervised 40+ union Team Members over 2 shifts in shipping and receiving. o Order pick/pack line 12,000 lines / 3000 packages per day. o Warehouse inventory levels of $20,000,000 / 25,000 SKUs.
• Co-led a team in a $2.5 million re-design of the Division’s Central Distribution Center, which reduced annual operating costs by over $1,000,000 and improved delivery performance by 33% and productivity by 25% using computerized picking methods and new storage/conveyor techniques.
• Coordinated and streamlined annual physical inventory process from a 3-day event to a 1-day event.
• Involved in achieving ISO certification while leading three teams in Total Quality Management meetings.
• Key member to support the development and implementation of an AS/400 Warehouse Management System. International Export Coordinator 1991 – 1994
• Coordinated, consolidated and prepared necessary documentation for exporting shipments worldwide using freight forwarding, air freight and forwarding agents.
• Worked extensively with distribution, customer satisfaction and credit departments. Executed letters of credit. Education
Maryville University, St. Louis, MO
Bachelor of Science in Management, Minor: Finance
Activities & Interests
• Volunteer with USO of Missouri, Inc.
• Member of Disciplinary Board, Chesterfield Hockey Association
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