QUALITY MANAGER/TEST LEAD

Subhrasmit Ghosh

Phone: +1-214-***-****.

Email : ad38ch@r.postjobfree.com

Software Quality Manager

A highly motivated, results-focused Software Test Engineer with 15+ years of IT experience & Software Testing. It encompasses multifaceted experience in software testing and excellent client handling experience in a testing capacity throughout the full software life cycle. Seeking a position to work in a globally competitive environment on challenging assignments that shall yield the twin benefits of job satisfaction and a steady-paced Software professional growth. Profile Overview

About 15 years of overall experience in Testing Services.

Currently working with Cigniti Inc. Global as a Project Lead in Testing Services practice in Westbrook ME USA.

Previously worked with IGATE Global Solutions Ltd ., Cognizant Technology Solutions India, Capgemini India Pvt. Ltd. in BFS (Banking & Financial Services) domain and Airlines & insurance Domain as a Test Analyst for 7 years.

Extensive expertise in Manual Functional Testing and vast experience in Test Development, Test automation(QTP),Test Design, Test Execution, Defect analysis and Reporting.

Managed & executed testing under different SDLC process models like. Agile Scrum, V model, Iterative, Waterfall etc.

Proficient in STLC, test process, product implementation, system migration projects, integration testing, SIT, UAT, regression testing.

Experience in different desktop applications, Mainframe Testing, Web testing, Database testing projects.

Working knowledge of different Test Reviews and Risk Analysis scopes.

Worked for clients like Southwest Airlines, ANZ, JP Morgan Chase, Euroclear, First Data Merchant Services, and Credit Suisse, Bank of Tokyo Mitsubishi UFJ, Associated Bank Corp, Homesite Insurance, Synovus bank, IDEXX Inc.

Effective Interpersonal skills with excellent communication skills to achieve organizational business goals.

Areas of Expertise

Test Reviews &

Defect Analysis

Defect Management

Test Preparation & Test

Execution

Change Request /

Control Management

QUALITY MANAGER/TEST LEAD

Academic Background

Qualification: B.Tech in Computer Science & Engineering from West Bengal University of Technology India

– 2008.

Schooling Details:

Examination Board Aggregate Year Institution

Secondary (10th)

W.B.B.S.E 83% 2002

Uluberia High

School,West Bengal,India

Higher

Secondary(10+2) W.B.C.H.S.E 82% 2004

Uluberia High

School,West Bengal,India

Certifications:

CCP – Cognizant certified professional – Testing Level 0 CCP – Cognizant certified professional – (BFS) Banking and Finance Services Level 0 CCP – Cognizant certified professional – Retail Banking Level -1 CCP – Cognizant certified professional – Mortgage Banking Level -1 Brainbench Certification in COBOL, JCL, VSAM, CICS, DB2 LANGUAGES

Language Speak Write Understand Mother Language

English

Hindi Bengali

Bengali

PERSONAL

DETAILS

Nationality: Indian Gender: Male

Marital Status: Single Religion : Hindu

ADDITIONAL

INFORMATION

Hobbies: Travelling, Listening to Music,Working Out Extracurricular activity: Travelling, Singing

Mobility: Interested in being relocated anywhere in the world as according to the requirements of the job.

Date of Birth: 09/09/1985

YOU WILL

FIND IN ME

A leader, Swift learner, Hard worker with good attitude. Technical Skills

QUALITY MANAGER/TEST LEAD

Operating System DOS, Z/OS, Windows XP, WINDOWS 7. Languages / Database C, JCL, ORACLE, SQL.

Test Reporting / Defect Management HP Quality Center, Test Director, TOSCA, JIRA, RALLY, Confluence Management Tools & Applications MS Office Suite (user), Endevor, Panvalet, File-Aid, File-Master,CA-JclCheck,Changeman,Jobdoc,SPUFI,QMF Employment Synopsis

Project#1:

Role: Project Lead

Organisation: Cigniti Technologies Inc. - Westbrook, ME - October 2017 till date Project: IDEXX Laboratories MyIDEXX - This project is all about providing an unified single sign on solution for different services offered to the various IDEXX customers. Project#2:

Role: Test Lead

Organisation: Cigniti Technologies Inc. - Boston, MA - August 2016-September 2017 Project: Homesite Insurance: Mindi QA - This project is all about end to end validation of Homesite's home,renters,condo and auto insurance systems for different states and partners like Wells Fargo,American family insurance connect etc.

Organization Cigniti Technologies Inc(Dallas,USA) March 2015 till July 2016 Role Test Lead

Project Southwest Airlines: PWB(Performance Weight and Balance) - This project is all about validating the SWIFT application and backend database to measure, control & increase the performance of the flights of Southwest AIrlines.

Organization iGATE GLOBAL SOLUTIONS PVT.LTD Feb2013 till date Role Technical Lead

QUALITY MANAGER/TEST LEAD

Project 1 BTMU(Bank of Tokyo Mitsubishi UFJ)

Trade 360 Testing – End to End testing for the Trade 360 portal developed by CGI and currently being enhanced by BTMU. Testing the different activities and flows in trade finance operations like import LC, export LC, incoming Collections, Outgoing Collections, SBLC, etc.

Project 2 BTMU(Bank of Tokyo Mitsubishi UFJ)

Core Banking Replacement Testing – (March2014-Till Date) Organization Capgemini India Pvt Ltd Aug 2012-Feb 2013 Role Associate Consultant

Project 1 ANZ (Australia & New Zealand Banking Group) RLS (Retail Lending System) – This is a combined system for Mortgage loan origination, loan processing and funding stage and basically for a loan application creation and taking it till funding.

Organization Cognizant Technology Solution, India Feb 2009 Onwards Role Associate Projects

Project 1

Project 2

JPMC – J P Morgan Chase – Mortgage banking.

SPOC – Single Point Contact Assignment Tool - In compliance with the OCC directive, there is a need for a Single Point of Contact (SPOC) in order to capture SPOC information in the source systems. And also it needs a field in each system to store the SPOC identifier information as well as supplemental SPOC attribute information. In this tool every borrower assigned with a SPOC must include SPOC attribute information to comply with the OCC directive.

DOCGEN - The project is to block the unnecessary sending of the Lender-Live letters/ documents with a proper denial code for the ADD and DELETE information files. The existing system is generating enormous letters/ documents to Lender-Live from multiple source systems and sometimes the wrong letters/documents are generated and sent to valuable customers.

Euroclear Collateral Management - The core business of Euroclear is the settlement. In order to attract business in that domain, participants need to find their counterparts in the system. By attracting those counterparts to the system, Euroclear depot is increased. By offering Collateral Management and Lending & Borrowing services, those expectations are fulfilled, providing the participants with additional return. Moreover, it supports the securities settlement service by bringing our participants alternative financing sources and opportunities to avoid failures. Collateral Management services provide our customers with: QUALITY MANAGER/TEST LEAD

financing opportunities in the market and valorization of securities depot for the collateral givers (Optimization of collateral usage);

investment opportunities for cash long participants Project 3 First Data Merchant Services - BOFS – Back Office Financial Settlement: All kinds of Back Office processing in FDMS south platform. Work of BOFS starts from posting of transactions, discount calculations, billing merchants, generating statements for merchants, generating different fees for merchant services provided, paying merchants etc.

In the south platform, all kinds of Back Office processing is done by BOFS (Back Office Financial Systems). Work of BOFS starts from posting of transactions, discount Calculations, billing merchants, generating statements for merchants, generating different fees for merchant services provided, paying merchants etc. BOFS consists of 27 different modules.

Major modules are: POSTING, STATEMENTS, MPS (Merchant Payment Systems), MBS

(Merchant Billing Systems), Close, Netman, Emerald, Custom Iview, Bill back etc. Project 4 Credit Suisse –

NEW SAVAS (New Securities Accounting & Valuation Systems): KSLA EPLI MESSAGE REMOVAL :

Bringing smoothness and easiness in the process of managing company’s own stocks by the use of Securities Accounting and Valuation System. Securities Accounting and Valuation System is an existing application in Credit Suisse and manages companies own stocks. This application is built completely NEW parallel to the existing OLD system with some improvements in the old system and introduced many new features like valuation of Securities daily, different kinds of reports required by higher management etc.

This application has many External Interfaces like Security master data system (VDPS), Deposit bookkeeping real time (DBH), Investment information system (AIS), Currency and Foreign exchange infrastructure (DI), WS80 infrastructure etc. This is a very critical and challenging application from both Business and Technical perspective. Along with this in KSLA EPLI the codes are tested to verify the absence of unnecessary compiler warning messages.

Roles &

Responsibilities

Onsite - Offshore coordination regarding technical issues and deliverables.

Active participation on Test analysis, design and process flow understanding.

Test Scenario and Test Cases Design from Requirement specification / use cases / workflow and Review to improve the quality.

Understanding the functional requirement document (source to target mapping) and comparing both the source and target files by running database queries.

Execution and Defect tracking, analyzing and reporting.

Responsible for supporting and extending validations for other related projects.

Understanding user requirements & system functionality using Functional Specification (FS) & Software Requirement Specification (SRS) document.

Creation of test plans, test scenarios from FS, SRS, Business Requirement Document

(BRD).

Constantly working with developers and onsite coordinators to fully analyze the project requirements.

QUALITY MANAGER/TEST LEAD

Peer review of test scenarios, test cases, test conditions.

Modification of test cases according to the change requirement.

Preparation of review reports, preparing various reports on daily, weekly and monthly basis like DSR(Daily Status Report),WSR(Weekly Status Report) & Testing Updates.

Coordination with onsite counterpart for defect status modification, query resolution

& document updations.

Supporting other projects and resolving queries.

Extensive domain expertise on retail banking,mortgage banking and airlines domain.

Active participation in

System Testing

System Integration testing

Regression Testing

Unit Testing

User Acceptance Testing

Smoke Testing

Sanity Testing

Exploratory Testing

Ad-Hoc Testing

Defect Retesting

Achievements

Achieved “The Star Performer” & “High Flyer of The Month” performance award from Testing Services Horizontal, Cognizant.

Received lots of client appreciations and achieved an entry in “The BIG Smile of the week” in Cognizant.

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