Customer Service Call Center
Resume:
Misty Holley
Peach Creek, WV *****
ad3832@r.postjobfree.com
Education
College Degree in Information Technology
Southern West Virginia Community and Technical College - Mount Gay, WV August 2018 to Present
High school diploma
Logan Senior High School - Logan, WV
August 2014 to May 2018
Skills
• Computer skills
• Microsoft Word
• Customer service
• Computer Literacy
• Time Management
• Typing
• English
• Microsoft Windows
• Phone Etiquette
• Analysis skills
Certifications and Licenses
PC Pro Certification
Assessments
Sales skills — Proficient
August 2022
Influencing and negotiating with customers
Full results: Proficient
Administrative assistant/receptionist — Proficient August 2022
Using basic scheduling and organizational skills in an office setting Full results: Proficient
Call center customer service — Proficient
July 2022
Demonstrating customer service skills in a call center setting Full results: Proficient
Customer service — Proficient
July 2022
Identifying and resolving common customer issues
Full results: Proficient
Basic computer skills — Proficient
August 2022
Performing basic computer operations and troubleshooting common problems Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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