Malaya

Nunez

Malaya Nunez

Houston, TX *****

845-***-****

ad381e@r.postjobfree.com

Dedicated hard worker seeking a more challenging role in a dynamic organization where I can utilize my skills to contribute to the success of the team. With over three years of experience in providing exceptional customer service and team support, I am confident in my ability to work collaboratively and effectively to meet organizational goals. My strong communication skills, attention to detail, and proactive approach make a valuable asset to any team.

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Skills & Strengths Customer service

Professional

Communication skills

Professional

Attention to detail

Professional

Time management

Professional

Well Organized

Effective Communicator

Team-Player

Master Multitasker

Active Problem-Solver

Knowledgeable with Medical Terminology

Experience in Management

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Work Experience

06/2022 – 03/2024

AMHERST

Team Service Assistant

Northtown Automotive Companies

Implemented new customer service procedures and streamlined communication channels between service advisors and customers. Demonstrated exceptional multitasking skills, managing multiple incoming calls simultaneously while maintaining working with walk-in customers picking up their vehicles.

Ensured customers and insurance adjusters were consistently updated on the status and progress of their service requests.

Skillfully oversaw daily accounting and financial operations. Verified and posted all accounting entries, maintaining meticulous and punctual input of information in the accounting system. Cultivated trust and resolved customer issues by actively focusing on their needs and concerns while scheduling their appointment for service. 11/2021 – 06/2022

Head Bartender/ Bar Manager

Lasertron LLC

Accurately assessed product demand based on seasonal trends and popularity, effectively managing inventory to prevent surplus or stock shortages.

Demonstrated exceptional leadership skills by overseeing and directing a successful bar team,

while meeting sales targets and upholding standards. Ensured strict accountability and quality control of all products and equipment, maintaining high standards throughout daily operations. Oversaw liquor purchases and efficiently managed bar inventory, optimizing resources and reducing costs.

Verified customers' identification to ensure compliance with legal drinking age requirements.

04/2020 – 09/2021

Package Handler

Fedex

Accurately received and documented incoming shipments, maintaining organized inventory and facilitating efficient order fulfillment. Skillfully operated forklift equipment, safely transporting heavy materials and optimizing warehouse operations.

Effectively collaborated with team members to ensure a smooth workflow and efficient production processes.

Meticulously performed inventory counts, resulting in improved accuracy and reduced discrepancies.

Received and accurately counted items within warehouse inventory, recording data by utilizing computer systems.

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Education

B.A Pre Medical Sciences

University At Buffalo

High School Diploma

Valley Central High School

Allied Health Certified Medical Assistant and CPR Certified Orange-Ulster BOCES Technical School

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