Akwasi Adjei Gyimah

ASSOCIATE UX RESEARCHER

As an aspiring UX researcher, I possess a fervent desire to understand human behavior and advocate for user-centered design. I am passionate about utilizing my expertise in research methods and data analysis to contribute to creating impactful user experiences. Currently, I am pursuing a Doctorate in Gerontology in Sociology, and I am keen to gain further experience within UX Research to improve user accessibility and promote user-driven design. These efforts are dedicated to fostering superior user-centered products that are both effective and enjoyable to use.

SKILLS

Participant interviews

Data Analysis & Interpretation

Survey Design

Ethnography

A/B Testing

Usability Testing

Heuristic Evaluations

Task Analysis

Stakeholder Management

User Interviews

Research Ethics

Critical Thinking

Excellent Time Management

facial expression analysis

Eye tracking

EDUCATIONAL HISTORY

Doctorate Program in Social Gerontology, Miami university, Oxford, USA 2021-2025.

User Experiences courses:

IMS 513: Explore and discuss important concepts in human-computer interaction (HCI) theory and usability, and learnt about cutting-edge technologies used to measure the effectiveness of digital media environment design. Paid particular attention to user expectations and how they drive user behavior. Designing and managing a usability study, then reporting on the results of that study. In detail, the course gave opportunity to Design a usability study for a digital media redesign, conduct a range of the most important UX research methodologies necessary for most interaction design projects, write detailed personas describing typical interface users, assess usability strengths and weaknesses of digital media stimuli, Understand important usability metrics and their application to the evaluation of digital media.

IMS 415/IMS 515. Advanced Usability and User Experience.

Focused on the study of user experience research and design. Worked with a real client to evaluate and redesign an existing interface. Also, have client contact and consider and carry out the user experience research methodologies (including eye tracking and facial expression analysis) that was most helpful to the client. After analyzing the data, decision on an interactive design approach to take and work through the steps to build wireframes and a clickable prototype.

MPhil Disability, Rehabilitation and Development (2019), Kwame Nkrumah University of Science and Technology.

Dissertation: ‘’ Experiences of Family Care Givers of Dementia Patients Seeking Care at Komfo Anokye Teaching Hospital (Kath)’’ Supervised by Dr Appiah-Brempong Emmanuel

MSc Gerontology (2020), University of Southampton.

Dissertation: ‘’Social support networks for older prisoners in Europe’’ Supervised by Dr. Yazhen Yang

BSc Disability and Rehabilitation Studies (2015), Kwame Nkrumah University of Science and Technology.

Dissertation: “Assessing the inclusion of women with disabilities in family planning programs in Ashanti region’’ Supervised by Mrs Rose Adjei Odotei.

CERTIFICATE

Advanced Course In Disability Rights in an African Context

Faculty of Law, University of Pretoria

Certificate in Community Change in Public Health

John Hopkins University, Bloomberg School of Public Health

Certificate in Global Health and Disability.

London School of Hygiene & Tropical Medicine and International, Centre for Evidence in Disability.

WORK EXPERIENCE

Scripps Gerontology Centre, Miami University Oxford. Year i.e 2021-2022

Research Assistant working on the Ohio Nursing Home Family Satisfaction Survey with results used in Ohio’s Long-Term Care Consumer Guide.

Tasks include scanning completed surveys using special software and equipment; answering telephone and e-mail helpline questions from nursing homes, assisted living facilities, and families; participating in weekly project meetings, filling in for administrative staff during lunch and meetings; and other duties as assigned.

Vital Research Company Year i.e 2022 May-2022 September

Research Assistant

This study is a partnership with Vital Research and uses existing data from an online implementation of the Ohio Family Satisfaction Surveys combined with in-person and virtual resident interviews, virtual family focus groups, and virtual family interviews to revise or remove existing survey items and test language for the development of new items, if applicable, for both the resident and family surveys.

Assistant Lecturer, Department of Special Education, University of Education Winneba, UEW (2021 January- 2021 September

Teaches at the Community based rehabilitation and Disability unit.

Attending faculty meetings

Building a course curriculum

Develop curriculum and program planning

Evaluating student progress

Attending conferences

Plan lessons and assignments

Preparing students for standardized tests

Teach advanced classes

Creating supplemental instructional materials

Grading

Mentor teaching assistants

Participate in committees

Researching and publishing

Supervising students

Delivering presentations

Demonstrate excellence in teaching

Interviewing and recruiting new academics

Mentoring students

Networking with others in the field

Pastoral care of students

Preparing course syllabi

SWEB Foundation and LINC-Africa, Ghana, Not-for-profit organization, Year, 2016-2018, Project Manager

Mainstreaming Sexual and Reproductive Health needs for disabled Community in Ghana.

Accomplishes work requirements by orienting, training, assigning, scheduling, and coaching employees.

Meets work standards by following production, productivity, quality, and customer-service standards; resolving operational problems; and identifying work process improvements.

Meets cost standards by monitoring expenses and implementing cost-saving actions.

Updates job knowledge by participating in educational opportunities and reading professional publications.

Enhances department and organization reputation by accepting ownership for accomplishing new and different requests, and exploring opportunities to add value to job accomplishments.

UX RESEARCHER AT RYYHUB

Led the development of a comprehensive user research strategy, incorporating ethnographic field studies and digital analytics to gather nuanced insights into user behaviors and preferences.

Spearheaded the creation of an interactive feedback loop with users through social media and online forums, enhancing user engagement and fostering a community around the product.

Implemented advanced analytical tools and metrics for tracking user engagement, bounce rates, and conversion paths, providing a data-driven foundation for UI/UX improvements.

Conducted cross-cultural usability studies to ensure the website and mobile app interfaces catered effectively to a global audience, identifying key localization and personalization opportunities.

Championed accessibility initiatives, conducting WCAG compliance audits and implementing necessary adjustments to ensure the website and app were accessible to users with disabilities, promoting inclusivity.

Developed and maintained a UX research repository, creating a centralized database of user insights, personas, usability reports, and design recommendations, streamlining information sharing and decision-making processes across teams.

UX RESEARCHER AT COCOBOD GHANA

Pioneered the adoption of remote usability testing tools to facilitate testing across different geographical locations, increasing the breadth of user feedback and enhancing system design based on diverse user inputs.

Integrated psychological principles into the design process, analyzing how users' emotions and cognitive biases influence their interactions with the Leave Management System and applying these insights to design enhancements.

Organized stakeholder workshops to align project goals with user research findings, ensuring that user needs were effectively communicated and prioritized in the development roadmap.

Developed a predictive user behavior model using machine learning algorithms to anticipate user needs and potential system enhancements, driving proactive improvements to the user experience.

Led a cross-functional task force to address critical usability issues, resulting in a 30% decrease in user complaints and a significant improvement in system adoption rates.

Established a continuous feedback mechanism with HR and administrative staff to regularly update and refine the Leave Management System based on evolving user needs and organizational changes.

UX RESEARCHER AT ACTIVE8

Orchestrated the integration of biometric data (eye-tracking and facial expression analysis) in usability testing to gain deeper insights into users' emotional responses and engagement levels with website content.

Initiated a sustainable design practice, incorporating eco-friendly design principles and advocating for minimal digital footprints in web development projects, aligning with broader environmental sustainability goals.

Developed a series of interactive design thinking workshops for cross-disciplinary teams, fostering a culture of innovation and empathy towards user needs within the organization.

Implemented a scalable UX maturity model, guiding the organization through a structured path of UX development, from initial awareness to integrated user-centered design processes.

Led the effort to establish a user advocacy program, encouraging direct user participation in the design and development process, thereby democratizing design decisions and enhancing product relevancy.

Crafted a comprehensive guide on ethical design and research practices, ensuring that user privacy and data protection principles were meticulously observed in all UX activities.

Conducted trend analysis on emerging technologies and their potential impact on user experience, preparing the organization to adapt and innovate proactively in the rapidly evolving digital landscape.

Research Skills

Qualitative interviewing

Analysis using Nvivo

Google Analytics

Qualtrics Survey Software

Taking and interpreting quantitative data

Analysis using all versions of Statistical Package for Service Solution

Professional Affiliations

Member - The Gerontological Society of America

Member – The Ohio Association of Gerontology

Member – Association on Higher Education and Disability

Ghana Association of Disability and Rehabilitation Students

Conferences and Seminar

Akwasi Adjei Gyimah, Theoretical examination into the lives of older adults with developmental disabilities”, Gerontological Society of America, 2022, Indianapolis.

Akwasi Adjei Gyimah, Successful Aging and Persons with Disabilities, 2022 Ohio Association of Gerontology and Education Conference, Youngstown State University

Adjei Gyimah A, R.O Adjei, J.A Dogbe, A.K Edusei Assessing the inclusion of Women with Disabilities in Family Planning Programs in Kumasi Metro : A case study of Physical and Hearing Impaired— Poster Presentation at the Ghana Biomedical Convention (University of Ghana, 2015).

Adjei Gyimah A. Assessing the inclusion of Women with Disabilities in Family Planning Programs in Kumasi Metro: A case study of Physical and Hearing Impaired — Poster presentation at international center for evidence (London school of hygiene and tropical medicine. London, UK.)

http://disabilitycentre.lshtm.ac.uk/files/2016/02/Symposium-plenary-and-workshops1702.pdf

Consultancy

2019: LINC-Africa in partnership with SWEB Ghana- Consultancy to develop a technical document for mainstreaming Sexual and Reproductive Health needs for disabled Community in Ghana. Currently the project officer for SWEB Ghana in the project implementation.

2018: SINAPI ABA SAVINGS AND LOANS Ghana- Consultancy to develop a technical document for households and institutions to patronize WASH facilities in place of residence. I was a team member.

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