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Front Desk Human Services

Location:
Washington, DC
Posted:
March 08, 2024

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Resume:

Lakecia King

WASHINGTON, DC *****

202-***-****

ad37hx@r.postjobfree.com

Responsible and Dedicated job seeker with 20+ years of experience in Social and Human Services who wants to transition to an organization where I can make a change in the community. I am ready to apply my communication, Critical thinking and Advocacy skills to be an asset to any organization or company.

Skills

Communication

●Established effective communication pathways among diverse project participants by asking questions, and following up on progress updates.

●Managed the daily/weekly/monthly agenda/memos, arranged new meetings, and appointments for 75-100 project participants daily (digitally and hand written).

●Publicized organization resources in group community spaces, in one-on-one interviews, and phone call conversations.

Critical Thinking

●Identified various conclusions and decided which (if any) of them are sufficiently supported for projects, by listening to participants' problems and gathering the team to identify a solution.

●Evaluated different points of view from staff and community members to tackle unexpected problems and resolve them, by being able to communicate with a positive attitude and changing the atmosphere.

Advocacy

●Established the ability to develop and maintain good relationships with adults and teens ages ( 14-60+) by having one-on-one conversations and then breaking them down into groups.

●Collaborated to identify problems and participate in team problem-solving efforts, by paying attention to what each individual needed and getting it resolved.

●Designed a strong sense of compassion and empathy for clients, by understanding their problems and helping to get the situation fixed and making sure the participants are satisfied.

Work Experience

Genesis Logistics, Packer, Stafford, VA, 2023-2024

Summer Works, Resource Leader, Washington, DC, 2020-2023

Child and Family Services, Resource Worker, Washington, DC, 2016-2018

Unity Healthcare, Resource Worker, Washington, DC, 2005-2009

Child and Family Services, Resource Worker, Washington, DC, 2002-2005

Education

Community College Prepatory Academy, Washington, DC, 2022- CURRENT

Certifications

ServSafe, Food Handlers Certification, 2014

Lean Six Sigma, White Belt Certification, 2019

Front Desk Representative- Front Desk Certification, 2019



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