LM LISA MIKUTOWICZ

AVONDALE, AZ ***** 623-***-****

ad376v@r.postjobfree.com

PROFESSIONAL

SUMMARY

To achieve a position the will utilize my vast restaurant experience. Looking for a position the will challenge me and push me to my full potential SKILLS Liquor Law Compliance

Organizational ability

Stamina and Endurance

Glassware knowledge

Clear and effective

communication

Patience and Tolerance

Craft Beer Expertise

Culinary Experience

Relationship Building

Classic cocktails

Mixology Techniques

Service-oriented mindset

Professional Appearance

Food Service

Liquor, beer, and wine knowledge

Strong multitasking

Engaging Customers

Hospitality and Guest Service

Drawer balancing

Changing beer kegs

Customer service expertise

Payment Processing

Team player attitude

Wine and liquor knowledge

Age Identification checks

Ordering bar supplies

Bartending License

Honest and Dependable

Hospitality service expertise

Highly reliable

Teamwork and Professionalism

Telephone Etiquette

Food and Beverage Service

Fast Learner

Salesmanship

Preparing garnishes

TIPS Certified

Beverage Preparation

Calm and Composed

Responsible Serving

Cleanliness and hygiene

Drink Preparation

Garnishing Drinks

Engaging personality

Alcohol awareness

Ability to Lift 30 Pounds

Wine Knowledge

Drink Preparation Techniques

Cocktail Service

Sales expertise

WORK HISTORY BARTENDER

Barrio Queen

Learning all new recipes for new concept

Helping set up and stock and order supplies for bar Handled guests service bar and learned all opening and closing duties. LEGENDARY STORE MARKETER 02/2009

Texas Roadhouse Peoria AZ

I have been everything from Server, Trainer, Opening Trainer, Bartender, Key Hourly, and I am now currently the Bar manager Handling all ordering, inventory and financial p&l

Being the LSM I am the voice and face of Texas Roadhouse Peoria I handle all caterings all community events and well as school programs, contests in the Store and thing that has to do with marketing I do In the past 7 years I have increased catering sales from $10,000 to last year I booked and served over $95,000 in catering both full service and delivery.

BARTENDER 12/2022 to 01/2024

BJ's Restaurant Gooodyear Az

Crafted special drink and cocktail menu items for seasonal offerings. Practiced safe work habits, wearing protective equipment and consistently following MSDS and OSHA standards.

Prepared custom drink orders by accurately measuring and mixing house ingredients.

Consistently met or exceeded sales targets by upselling premium products without compromising guest satisfaction.

Tracked bar stock levels and promptly replenished low materials to prevent shortages.

Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.

Continuously updated knowledge of industry trends, introducing new cocktails and techniques to the menu.

Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.

Prepared garnishes by evenly slicing and pitting fruits. Explained daily specials and beverage promotions to exceed daily sales goals.

Kept bar stocked with liquors, juices and garnishes for drinks. Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.

Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands. Followed strict recipes and drink measurements to minimize product used. Recruited and trained new bartenders and barbacks to help maintain talented team.

Served high customer volumes during special events, nights, and weekends.

Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory. Contributed to a positive work environment through effective teamwork and communication with colleagues.

Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

Followed alcohol awareness procedures for preventing excessive guest intoxication.

Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.

Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.

Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty. Adhered to state laws regarding alcoholic beverage services and customer regulations.

Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.

Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions. Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.

Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.

Upsold menu items to customers, driving up per sale revenues and maximizing profits.

Upheld strict regulations for safe alcohol service and food safety. Kept bar presentable and well-stocked to meet customer needs. Verified drinking age requirements of customers by carefully reviewing photo identification.

Participated in promotional events, representing the establishment positively while showcasing signature cocktails.

Maintained impeccably clean, attractive and well-stocked bar area. Demonstrated respect, friendliness and willingness to help wherever needed.

Worked effectively in fast-paced environments.

Learned and adapted quickly to new technology and software applications. Worked flexible hours across night, weekend, and holiday shifts. Proven ability to learn quickly and adapt to new situations. ALL ROUND EMPLOYEE 03/2015 to 03/2018

Carrabba's Italian Grill

Started out as a server

Became the catering director in May and also was a key hourly position Worked in all areas of the front of the house

Left due to illness.

EDUCATION Bachelor Of Business Restaurant Hospitality 05/2012 West Texas AM, Lubbock, TX

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