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Customer Service/Administrative Assistant

Location:
Tallahassee, FL
Salary:
15.00
Posted:
March 07, 2024

Contact this candidate

Resume:

ERWIN

Christabel

**** ******* ***** *****

850-***-****

ad36sf@r.postjobfree.com

OBJECTIVE

Full time position with a team-oriented setting. Contribute to the success of the company by bringing poise and professionalism along with great organizational and customer service skills.

EDUCATION

High school Lincoln & FLVS

2017 - 2021

GPA: 3.8 Performed with Lincoln Chorus at Disney World Volunteer service hours at the Tallahassee Animal Shelter

EXPERIENCE

Florida First Psychiatry

Receptionist/File clerk

OCTOBER 2023 — FEBRUARY 2024

Completed HIPPA training

Managed client intake

Scheduled/ confirmed appointments for various providers

Filed medical records

Sent prescription requests to various pharmacies

Provided customer service for upwards of 50 calls per day

Light office cleaning

Culinary Lead Cava

AUGUST 2023 —OCTOBER 2023

Promoted to Culinary Lead one month after starting

Helps GM unload truck and count inventory

Responsible for submitting walkthroughs of the restaurants health and equipment protocols

Counts register drawers at the end of each shift

Submits reports of restaurant waste each day

In charge of training new employees working the grill

Responsible for ordering supplies Mondays, Wednesdays, and Fridays

Prepares line with rice, chicken, vegetables, falafel, etc. for morning shifts

In charge of making sure each appliance is turned on and working properly

Maintains menu throughout the day

Sanitizes prep stations/grill when needed

Cleans dishes and takes out trash at the end of every shift

Maid Apple Pie Maids

MAY 2023 —JULY 2023

Cleans 1-4 houses per day

Scrubbing down countertops, sinks, toilets, bathtubs, etc..

dusting furniture/wood surfaces/appliances

Deep-cleaning such as wiping down baseboards, walls, doors/doorframes, etc..

Vacuuming carpeted floors

Sweeping and mopping hardwood floors

Extra duties such as sweeping off front/back porches, folding/running a load(s) of laundry, washing dishes, organizing specific rooms, etc..

Trash Collector Valet Living

APRIL 2023

Collected garbage from student living apartments

Lifted upwards of 50 lbs worth of waste up and down multiple flights of stairs

On-call Fridays and Saturdays for any gaps in supervisor’s schedule

Receptionist Arrigoni Insurance

DECEMBER 2022 — JANUARY 2023

Transferred upwards of 20 calls per day

Took down information regarding new clients and what kind of insurance they are seeking

Created profiles for each new customer in the rolodex

Scanned/uploaded documents

Checked company mailbox each day for any cancellation notices, suspensions, insurance premium increases, etc.

Did light cleaning of the office every Friday

Kept a Word document each day detailing the work I completed

Administrative Assistant Syntech Fuelmaster

MARCH 2022 – NOVEMBER 2022

Transferred upwards of 100 calls per day

Provided exceptional customer service

Placed orders called in by customers for various Fuelmaster parts

Monitored company’s “Support Inbox” daily

Became fluent in programs such as Visual and Dynamics

Created various spreadsheets for upper level management

Scheduled appointments for technicians

Assisted with planning company events

Hostess and Server Village Inn

APRIL 2021 – AUGUST 2021

Promoted from Hostess to Server within 1st month of employment

Provide exceptional customer service

Opening and closing of restaurant

Front of House Team Member Chick-Fil-A

JUL 2019 – JUL 2020

Worked front of house and drive thru at Capital Circle location

Provided exceptional customer service

Closing of restaurant

SKILLS

●Filing, scanning, and shredding of paper files

●Cash Handling

●Greeting the public

●Stocking and organizing

●Customer Service

●Microsoft, Excel, Visual, Dynamics, etc..

●Waste clean-up

●Cleaning services

●Food Protection Manager Certified (as of Sep. 24, 2023)



Contact this candidate