JACQUELYN SCHRECK, PHD
UX/Human Factors Researcher
A User Experience/Human Factors Researcher with over 5 years of experience leveraging comprehensive data analysis and visualization of both quantitative and qualitative data. Collaboration on projects with high-profile clients such as the Army, Navy, and Air Force, resulting in the creation of one of the largest Army soldier performance databases. Uses a blend of creative and critical thinking to address user-centered design, analyze data, and provide actionable insights. Dedication to improving product usability and enhancing user satisfaction through research to solve usability issues while utilizing a foundation in cognitive psychology and human factors.
EXPERIENCE
UX/Human Factors Researcher
Quantum Improvements Consulting
UX/Human Factors Intern
Quantum Improvements Consulting
Graduate Research Assistant - SIMITAR Lab
University of Central Florida
Graduate Teaching Assistant
University of Central Florida
Graduate Research Assistant - Cognitive Sciences Lab University of Central Florida
User Experience Intern
Bogen Communications
EDUCATION
Modeling and Simulation, PhD
University of Central Florida
Dissertation: "The impact of operator personality and trust in an automated main control room: Nuclear power plant operator reaction time, perceived workload, and perception of automated systems"
Modeling and Simulation, MSc
University of Central Florida
Psychology, BSc
University of Central Florida
Minor: Cognitive Sciences
Thesis: "Online product reviews: Effects of star ratings and valence on review perception among those high and low in need for cognition"
CERTIFICATIONS AND COURSES
Relevant certifications:
Google UX Design Professional Certificate
Relevant graduate courses:
Information Architecture - Grade: A
Innovation in Engineering Design - Grade: A
Data Visualization - Grade: A
Modeling Human Behavior with Emerging Data - Grade: A Modeling and Simulation for Testing and Evaluation - Grade: A Interactive Simulation - Grade: A
Systems Engineering - Grade: A-
PUBLICATIONS
Schreck, J. L., & Chin, M. G. (2019). Online product reviews: Effects of star ratings and valence on review perception among those high and low in need for cognition. Proceedings of the Human Factors and Ergonomics Society Annual Meeting, 63(1), 401-405.
Schreck, J. L., Newton, O. B., Song, J., & Fiore, S. M. (2019). Reading the mind in robots: How theory of mind ability alters mental state attributions during human- robot interactions. Proceedings of the Human Factors and Ergonomics Society Annual Meeting, 63(1), 1550-1554.
Goodwin, G., Anglin, K., Teo, G., & Schreck, J. (2020). Teamwork and lethality in a support by fire team. Proceedings of Interservice/Industry Training, Simulation, and Education Conference (I/ITSEC).
Anglin, K., Schreck, J., Sikorski, E., & Scronce, E. (2020). PERLS of wisdom: Designing a mobile application to support self-regulated learning. Proceedings of MODSIM World Conference.
Montalvo, F., Schreck, J., Krause, K., Sasser, J., McConnell, D. S., & Smither, J. A.
(2021). Do touchscreens make intelligent personal assistants more usable? An initial usability study. Proceedings of the Human Factors and Ergonomics Society Annual Meeting, 65(1), 899-903.
Wright, J. L., Lee, J., & Schreck, J. (2021). Human-autonomy teaming with learning capable agents: Performance and workload outcomes. Advances in Simulation and Digital Human Modeling, 3-10.
Goodwin, G., Teo, G., & Schreck, J. (2022). Comparison of day and night shooting and lethality performance. Proceedings of MODSIM World Conference. Teo, G., Sikorski, E., Schreck, J., & Goodwin, G. (2022). Like day and night: Comparing squad level communications and shooting performance under differing battle drill conditions. Proceedings of the Human Factors and Ergonomics Society Annual Meeting, 66(1), 611-615.
Schreck, J., Sikorski, E., and King, M. (2023). I thought we tested that! Lessons learned from a team communications field study. Proceedings of the Human Factors and Ergonomics Society Annual Meeting, 67(1), 86-90. Lin, J., Matthews, G., Schreck, J., Dickerson, K., & Green, N. H. (2023). Evolution of workload demands of the control room with plant technology. Human Factors and Simulation, 83, 57-66.
CONTACT INFORMATION
ad36ob@r.postjobfree.com
m
Phone
Link
https://www.linkedin.com/i
n/jacquelyn-schreck/
SKILLS
LECTURES
Human Factors and
Ergonomics Society
Schreck, J., & Chin, M. (2019,
October 28-November 1).
Need for cognition and the
effect of star ratings and
valence on review
perception. [Conference
lecture]. 63rd Annual
Meeting of the HFES,
Seattle, WA, United States.
Human Factors and
Ergonomics Society
Schreck, J., Sikorski, E., &
King, M. (2023, October 23-
October 27). I thought we
tested that! Lessons learned
at a team communications
field study. [Conference
lecture]. 67th Annual
Meeting of the HFES,
Washington, DC, United
States.
Orlando, FL
Aug 2022 - Jan 2024
Conducted user research and design projects involving intelligent personal assistants, web interfaces, finance and self-regulated learning apps, and mixed reality flight simulators.
•
From user experience studies, researcher feedback led to the adoption of proposed recommendations and
subsequent funding and opportunities.
•
Worked on the instructor interface of an automated performance measurement tool, enhancing usability and effectiveness of the system while increasing performance outcomes of soldiers.
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Led aspects of a multi-million dollar project which resulted in one of the largest Army soldier performance databases leading to subsequent funding and opportunities.
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Worked on multiple projects at once displaying time management skills while quickly diversifying my knowledge and experience.
•
Collaborated with a team to provide fresh perspectives and insights for enhancing user experience and human factors design which led to achievement of project goals and deadlines.
•
Communicated directly with customers via verbal
communications and reporting.
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Experience with qualitative and quantitative data analysis and commonly tools used such as Excel, R, SPSS, JASP, and Jamovi to analyze and visualize data sets.
•
Orlando, FL
Jan 2020 - Aug 2022
Worked collaboratively with project leads and team to enhance data collection procedures.
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Supported data collection, organization of data, data analysis, and reporting.
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• Supported usability testing and design documentation. Maintained a proper academic and professional balance, creating a positive rapport internally and externally.
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Orlando, FL
Aug 2020 - Aug 2022
Experience using PowerPoint developer tool to create training with integrated quizzes.
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Ran participants and worked on subsequent reporting on a study concerning automation transparency and threat detection in the Army.
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Assisted in preparation, data collection, and analysis for NRC research projects where participants interacted with an automated main control room. Their performance was measured and individual differences were considered.
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Completed my dissertation on the NRC data under the advisement of Gerald Matthews.
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Orlando, FL
Jan 2020 - May 2020
Assisted a professor in a graduate level course to develop lectures.
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Presented a class lecture and developed course materials centered around usability.
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Assisted in the development of a new course in the modeling and simulation program at UCF.
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Provided additional support to students by hosting virtual office hours for questions enhancing academic success.
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Orlando, FL
Aug 2018 - Aug 2019
Assisted in data collection, analysis, and interpretation for various research studies.
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Led the research and development of a flight simulation and training project with a well-known organization.
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Assisted leading professor in the development of a book chapter on cognitive sciences as well as proceeding publications and poster sessions.
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Refined an undergraduate thesis for conference proceeding publication and building lecture material for the in-person conference.
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Conducted in-depth literature reviews and analyze research findings to provide valuable insights and recommendations for further research projects.
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Orlando, FL
Jan 2019 - May 2019
Researched and analyzed user feedback to provide insights for improving the user experience of an online interface for an intercom system interface.
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Assisted in development of tasks for usability testing with an online interface for an intercom system.
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Collaborated within a team to create prototypes and interactive mockups.
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• Experience presenting findings to senior management. Implement user testing sessions to gather feedback on product usability and make recommendations for
improvements based on user insights.
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Orlando, FL
2020 - 2022
Orlando, FL
2018 - 2020
Orlando, FL
2015 - 2018
• User research
• User experience
• Data analysis
• Data visualization
• Human factors
• Cognitive psychology
• Creative thinking
• Critical thinking
• Teamwork
• Collaboration
• Time management
• Figma
• Microsoft
• Python (Idiom level)
R Studio (Data
visualization)
•
• SPSS, Jamovi, JASP