EDMOND MCCAIN

**** ***** ******, **, **** B

Washington, DC 20032

202-***-****

ad36jm@r.postjobfree.com

PROFESSIONAL SUMMARY

Over fourteen years of experience in litigation support; high volume document production; managing projects; supervising and training employees; and proficient in various types of copying, bindery and labeling equipment.

FIELDS OF COMPETENCE

Facilities Coordination

Reprographics

Management

Carpentry

Quality Control

Personnel Training

Data Entry

Web Research

EXPERIENCE

Sure Reliance Towing, Washington, DC November 2018 – Present

Tow Truck Driver

Transport disabled and illegally parked vehicles.

Tow vehicles in a quick and safe manner

Ability to navigate through narrow residential streets

Update database and produce detailed oriented summaries to the dispatcher

Effectively communicate information to other employees

Communicate effectively with clients

Sullivan & Cromwell, LLP, Washington, DC January 2007 – November 2018

Facilities Coordinator

Assisted in overseeing the maintenance of office suites and conference rooms; assured optimal functioning of building systems including HVAC, electrical, plumbing, carpentry, painting, flooring, office and cubical arrangement. Provided courteous and efficient service to both staff and vendors; maintained the safety of staff by providing a hazard free and clean work environment; and maintained the appearance of conference rooms, meeting spaces and office suites.

Maintained janitorial service, furniture moves & repairs, pest control, repair contracts for plumbing, HVAC, electrical, security, and general building maintenance

Coordinated space planning and tracked the occupancy of office, cubicles and conference rooms

Supervised vendors regarding repairs and maintenance

Oversaw the fire and emergency evacuation plans

Maintained the upkeep of office suites and conference rooms

Assisted in the supervision of build out/expansion projects

Ability to multi-task, met deadlines and completed projects in a timely manner

Demonstrated initiative and proactive thinking

Coordinated office moves

Set-up conference rooms including audio/visual equipment and furniture configuration

Assisted with reception coverage and visitor check-in

Effectively communicated with manager and vendors

Sullivan & Cromwell, LLP, Washington, DC March 2005 – January 2007

Machine Operator

Maintained customer satisfaction through the performance and maintenance of reprographic equipment; established maintenance processes and procedures; maintained routine upkeep of equipment; assisted end-users in basic functionality of equipment; maintained activity logs; and restock inventory.

Completed mass numbers of reprographics requests according to specification

Assisted attorneys, legal assistances and secretaries with copying for filings

Processed high volumes of incoming and outgoing mail

Multi-tasked in a time sensitive and deadline driven work environment

Operated finishing equipment (3-hole drills, bindery, cutter, etc.)

Provided additional support and service as needed

Merrill Corporation, Washington, DC October 2003 – March 2005

Document Service Representative

Delivered exceptional customer service to the client; distributed mail; provided copying service, hospitality; conference room set-ups; and reception assistance.

Operated various photocopier machines

Operated binding equipment

Performed quality control within the center

Managed incoming and outgoing faxes

Processed high volumes of incoming and outgoing mail

Provided reception and hospitality service

Answered routine questions

Stocked and maintained inventory

Set-up conference rooms for meetings

Performed other duties as assigned

RCI Group, Washington, DC March 1998 – October 2000

Shift Supervisor

Provided technical and operational leadership to the team consisting of technicians; ensured the highest levels of outgoing product quality were achieved; ensured the group was processing requests within time constraints; and maintained a high level of performance.

Trained new employees on policies and procedures

Coordinated workflow, prioritized requests and delegated duties

Monitored workflow to ensure jobs were completed efficiently, accurately and within deadlines

Handled sensitive and/or confidential documents and information

Communicated with manager and clients on requests

Performed other related work as assigned

Court House Copy, Washington, DC October 1997 – March 1998

Reproduction Technician

Provided copying and binding services for clients and staff and performed routine services on office equipment.

Processed large numbers of reprographics requests

Quality checked work before, during, and after each production request

Operated finishing equipment (3-hole drills, bindery, laminating, folder, cutter, etc.)

Stocked and maintained copiers with paper and toner

Handled sensitive and/or confidential documents

Routed incoming faxes

Troubleshot basic equipment problems and/or placed service calls when needed

Litigation Reprographic Service (L.R.S.), Washington, DC October 1994 – October 1997

Reproduction Technician

Provided copying and binding services of printed materials.

Processed large numbers of reprographics requests for black/white and color photocopies

Bind, cut, and/or assemble reprographics requests as necessary

Quality checked work before, during, and after each production request

Routed incoming faxes

Stocked and maintained copiers with paper and toner

Troubleshot basic equipment problems and/or placed service calls when needed

Handled sensitive and/or confidential documents

Maintained and ordered office supplies

EDUCATION

Ballou Senior High School, Washington, DC June 1986

Diploma

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