Dedicated and seasoned professional with a strong drive for success, I am eager to contribute my wealth of experience to a dynamic team, playing a pivotal role in the ongoing prosperity of the organization. My goal is to deliver top-notch services and meet business requirements and objectives by leveraging my technical expertise and comprehensive industry exposure. Committed to making a significant impact, I bring a unique blend of knowledge and skills to drive excellence and achieve collective success.
ad363q@r.postjobfree.com 813-***-**** Tampa, FL 33626 Authorized to work in the US for any employer Strategic Planning Business Development Financial Management Change Management Operations Management Home Care Garland Humpheries
System Engineer/System Administrator
SKILLS
WORK EXPERIENCE
Chief Operating Officer/ Founder
Guardian Haven Academy (2 million a Year)
07/2018 - 09/2023, Tampa, FL
Achievements/Tasks
Oversaw all facets of operations as Chief Operating Officer/Founder at Guardian Haven Academy, from initial conceptualization to full-scale implementation. Spearheaded the recruitment process, strategically hiring employees across various roles to ensure optimal team composition and efficiency. Directed and managed the day-to-day operations of Guardian Haven Academy, orchestrating seamless workflows and fostering a culture of excellence. Implemented robust systems and protocols to streamline operations, enhancing productivity and optimizing resource utilization. Navigated challenges and proactively addressed issues to maintain operational continuity, ensuring Guardian Haven Academy functioned at peak performance levels.
President/Owner
We Just Vape (1 million a Year)
12/2013 - 12/2017, Tampa, FL
Achievements/Tasks
Led the strategic direction and operational management of We Just Vape as President/Owner, overseeing all aspects of two Ecig retail stores in the Tampa Area. Established and maintained a strong presence in the vaping industry, cultivating relationships with suppliers, distributors, and customers to drive business growth and brand recognition.
Implemented innovative marketing strategies and promotional campaigns to expand market reach and increase sales revenue. Managed inventory levels, procurement processes, and vendor negotiations to ensure adequate stock levels and optimal profit margins. Provided leadership and guidance to store staff, fostering a customer-centric culture focused on delivering exceptional service and building long-term customer loyalty.
Owner/Operator
Right Care Services (1.6 million a Year)
03/2010 - 12/2017, Tampa, FL
Achievements/Tasks
Successfully founded and operated Right Care Services as Owner/Operator, orchestrating the expansion of a Home Care business from Pasco County to Lee County.
Strategically formulated and executed growth initiatives, resulting in a substantial increase in the workforce from inception to 135 employees. Developed and implemented comprehensive recruitment and retention strategies to attract and retain top-tier talent across multiple counties, ensuring a skilled and dedicated workforce.
Cultivated strong relationships with clients, caregivers, and community stakeholders to foster trust, reliability, and brand reputation in the home care sector. Implemented scalable operational systems and processes to accommodate rapid growth, optimizing efficiency, and maintaining high standards of service delivery throughout Pasco County to Lee County expansion. Sales Account management Product demos
Human resources Transportation planning Commercial driving Van driver Sales management Marketing Negotiation Outside sales Driving B2B sales Operations management Supervising experience Senior leadership Medical terminology Senior Leadership Profit & Loss Budgeting Human Resources Process Improvement Business development Recruiting Page 2 of 2
Traveling Sporting events Networking
WORK EXPERIENCE
Business to Business Sales
Nextel
03/2000 - 09/2006, Tampa, FL
Achievements/Tasks
Interacted directly with business-to-business customers across all stages of the sales process, establishing rapport and understanding their unique needs and challenges.
Identified customer pain points and requirements, leveraging product knowledge and market insights to tailor persuasive sales pitches and solutions that addressed specific business needs.
Orchestrated seamless transactions and facilitated smooth communication channels between customers and internal stakeholders, ensuring a cohesive and satisfying experience for clients from initial contact to post-sales support. Demonstrated exceptional negotiation skills and adeptly handled objections, employing a consultative approach to build trust and credibility while navigating complex sales cycles.
Maintained meticulous records of client interactions, sales activities, and market trends, leveraging data-driven insights to refine sales strategies, optimize performance, and drive revenue growth.
Residential Appraiser
Freelance/Self Employed
2006-2010, Tampa, FL
Achievements/Tasks
Conducted comprehensive property inspections to assess residential real estate value, utilizing industry-standard appraisal methodologies and techniques.
Prepared detailed appraisal reports documenting findings, including property condition, market trends, and comparative analyses, adhering to regulatory standards and guidelines.
Collaborated with homeowners, real estate agents, and financial institutions to gather relevant property data, address inquiries, and ensure accurate valuation assessments.
Conducted thorough research on local housing markets, economic factors, and zoning regulations to determine the impact on property values and appraisal outcomes.
Maintained proficiency in appraisal software and tools to streamline data analysis, report generation, and compliance with industry-specific requirements.
EDUCATION
Some College (Marketing)
Harrisburg Area Community College-Harrisburg
01/1994 - 05/1996, Harrisburg, PA
CERTIFICATES
Driver's License CDL
Air Brake Endorsement Auto Dealer license (11/2006 - 11/2012) Owned and operated Car lot for 5 years
Real Estate Appraiser (03/2006 - 11/2010)
Real Estate Appraiser for the State of Florida
INTERESTS
REFERENCES
Shall be available upon request.