Entry Level Office Assistant

SR Shamia Ricks

Hampton, VA ***** +1-757-***-**** ad35nj@r.postjobfree.com

PROFESSIONAL

SUMMARY

Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals. Accomplished Supervisor focused on meeting customer expectations and achieving company goals. Drives success by directing high-producing teams while developing lasting employee rapport. Exceptional knowledge of cost-reduction methods and streamlining production processes. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

SKILLS Team Leadership

Employee Scheduling

Safety Assurance

Priority Management

Communication Skills

Team Oversight

WORK HISTORY SUPERVISOR 03/2018 to 04/2023

Kroger Hampton, VA

Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.

Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.

Monitored workflow to improve employee time management and increase productivity.

Evaluated employee performance and coached and trained to improve weak areas.

Achieved results by working with staff to meet established targets. Maintained overall safe work environment with employee training programs and enforcement of safety procedures.

OFFICE ASSISTANT 10/2011 to 03/2018

Foodlion Grocery Store Hampton, VA

Completed clerical tasks such as filing, copying, and distributing mail. Interacted with customers by phone, email, or in-person to provide information.

Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff. Input data into spreadsheets and databases.

Managed daily data entry and kept clerical information accurate and up-to-date.

Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.

Utilized office management software to record and track customer information.

Collaborated with various departments to complete assigned tasks. DSP 01/2008 to 03/2016

Noble Care Day Support Suffolk, VA

Assisted disabled clients to support independence and well-being. Cooked meals and assisted patients with eating tasks to support healthy nutrition.

Administered medication as directed by physician.

Maintained clean, safe, and well-organized patient environment. Assisted clients with daily living needs to maintain self-esteem and general wellness.

Assisted with daily living activities, running errands, and household chores. Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.

EDUCATION Pca Certification

Professional Nursing School, Newport News Va

Associate Of General Studies 06/2006

Warwick High School, Newport News, VA

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