Yvonne Jimenez Austin, Texas ***** 361-***-**** ad35iq@r.postjobfree.com

If you are looking for an experienced professional to provide superior service and to promote customer satisfaction, you’ve found one. I have over 20 years’ experience in an office environment, ranging from receptionist to office management. I am knowledgeable in most aspects of accounting, as well as office administrative duties. My strengths are to reorganize operations to save time and money, and my ability to make effective decisions under pressure of time and limited information. I also have the willingness to take on new challenges, responsibilities and assignments as well as work overtime and on weekends.

Key Skills

Attention to Detail and Accuracy

Confidential correspondence and document handling

Records-data management and record-keeping

Team management as well as being able to work individually

Adept Cashiering and Customer Service

Vendor Negotiations

Managerial Skills and Problem Solving

Organizing and Prioritizing

Professional Experience

Casa Mechanical (Express Employment Temp. Position)

Dispatcher September 2023/December 2023 Casa Mechanical Services provides dependable, high quality HVAC and plumbing products and services to Austin homeowners.

Job Requirements:

Efficiently scheduled HVAC services for houses under construction and those already occupied.

Provide exceptional customer service to builders and homeowners, addressing inquiries and concerns promptly and professionally.

Assist in answering phones when needed to support the receptionist.

Scan and organize plans and work orders for easy retrieval and reference.

Collaborate with the team to plan and organize schedules for HVAC installations and maintenance.

Assist in managing subcontractor payroll tasks.

Serve as backup to run schedules as required.

Maintain clear and effective communication with HVAC field supervisors and crews to ensure efficient job coordination.

Perform additional tasks as assigned by management to contribute to the overall success of the company.

Apex Roofing, Gutters & Skinnerscreens

Georgetown, TX.

AR Specialist March/2023-September /2023

Apex Roofing has been providing quality residential roofing services to Georgetown, TX and the surrounding areas. Apex is committed to making sure that customers receive the finest quality roofing and customer service in the industry.

Job Requirements:

● My duties as A/R specialist include processing & posting all payments that come in daily to QuickBooks

● Daily deposits

● Entering all credit cards and reconciling in QuickBooks

● Answering phones, filing, running daily ledger reports

● Customer care; taking and routing customer calls in need of repairs or replacements

● Assisting throughout the office with daily tasks, meetings, events etc.

FERGUSON WATERWORKS-Georgetown, TX

Front Desk Receptionist, April/2022 -September 2023

Ferguson is the nation’s leading supplier for all your waterworks, sewer, geosynthetic, and storm water management needs including hdpe, customer fabrication, meter & automation utility solutions,

and treatment plant & design build solutions.

Job Requirements:

●My duties as the receptionist include answering multiple phone lines

●Greeting and directing of visitors, contractors and vendors

● Maintain stock of office and kitchen supplies

●Distribute all mail and faxes throughout the office

LUMINEX CORPORATION- Austin, TX

Front Desk Receptionist, April /2021 - April 2022

Luminex offers a wide range of solutions in applicable diverse markets including clinical diagnostics, pharmaceutical drug discovery, biomedical research, genomic and proteomic research, food and safety.

Job Requirements:

●My duties as the part-time receptionist included answering all phones

●Signing in all visitors and dispatching the appropriate badges as needed

●As covering receptionist, I helped open and close the office as needed

●Helped maintain stock of water and beverages for guests

●Distribute all mail and faxes throughout the five buildings of Luminex Corp.

TEXAS CORRUGATORS- Hutto, TX

Administrative assistant, July/ 2018 -June/2020

Texas Corrugators, Inc is a major Fabricator and distributor for steel safety products used primarily on highways, parking lots, and site work. The products they fabricate and distribute include: Corrugated steel pipe, metal beam guard fence, crash terminals, signposts, safety pipe runners, drainage grates, bridge railing, handrail and special fabricated items. Texas Corrugators has been serving Customers for 30 years.

Job Requirements:

●My duties included being an integral part of the team

●Accuracy was a critical element of this role, along with being detail oriented, committed, disciplined and having exceptional analytical and organizational skills

●The ability to think critically, retain information and problem solve was a must

●Communication is a crucial aspect of this position as well as great interpersonal and customer service skills

●Having experience in QuickBooks and Microsoft Office

●Customer relations – helping all incoming customers, both in person and on the phone, including final processing of invoices and payments

●Creating customer invoices, entering incoming customer payments in bank software

●Assisting with Office Management which included keeping the office organized and stocked, distributing mail, answering phones, ordering supplies, developing and maintaining relationships with outside office vendors (supplies, maintenance, cleaning, vending), etc.

LUMINEX CORPORATION- Austin, TX

Front Desk Receptionist, March/2017 - July/2018 (PT)

Luminex offers a wide range of solutions in applicable diverse markets including clinical diagnostics, pharmaceutical drug discovery, biomedical research, genomic and proteomic research, food and safety.

Job Requirements:

●My duties as the part-time receptionist included answering all phones

●Signing in all visitors and dispatching the appropriate badges as needed

●As covering receptionist, I helped open and close the office as needed

●Helped maintain stock of water and beverages for guests

●Distribute all mail and faxes throughout the five buildings of Luminex Corp.

SUNPOWER CORPORATION-Austin, TX

Facilities Assistant/ Front Desk Receptionist/Admin, May/2015 - April/2016

SunPower is a global solar energy solution company with a rich heritage of pioneering the best energy technologies in the world.

Job Requirements:

●Maintained a clean, organized building including conference rooms and common areas

●Maintained a variety of spreadsheets and reports for Facilities Manager

●Assist employees with questions and requests

●Manage facilities work order system

●Receive, sort and forward incoming mail. Maintains and routes publications

●Coordinate the pick-up and delivery of express mail services (FedEx, UPS, etc.)

●Assist in the ordering, receiving, stocking and distribution of office supplies

●Perform building inspections

●Cover the front desk as receptionist and admin. as well

●Facilities organization, manage office functions including: Work Order coordination, Security badge and access assignments, database management, daily office operations, coordination of budgeting/accounting systems

●New hire setup, which includes desk setup, nameplate, etc.

●Keep supply rooms always clean and stocked

●Process and coordinate business card orders

●Coordinate executive/department lunches when needed

●Coordinate on-site services, office functions and activities

●Book travel and car rentals when needed

SUNPOWER CORPORATION-Austin, TX

Process Analyst, June/2014 – May/2015

SunPower is a global solar energy solution company with a rich heritage of pioneering

the best energy technologies in the world.

Job Requirements:

●Mail/overnight lease transfer documents requested by UCC Team.

●Assist in sending disconnect notices requested by collections team via post office and return receipt mailing.

●Prepare all PUCs for signatures and notary and mail all documents to CT Lien for filing.

●Handle and prepare all new lease documents that come through postal mail.

●Assist the Genpact team in preparing ACH setups for customers

●Sort and distribute mail for the residential leasing department daily to include escrow documents, escrow payments, lease payments and legal documentation.

4

Littlefield Corporation- Austin, TX.

Office Assistant/Office Manager, February/2007 – October/2013

Littlefield Corporation Inc. is a real estate/bingo company with real estate and property interests.

Job Requirements:

●Answer all incoming telephone calls on a multi-line system, direct calls to the appropriate persons.

●Responsible for the organization and coordination of office operations to facilitate effectiveness

●Responsible for the facilities day to day operation, such as distributing building keys, reporting maintenance issues.

●Identify, sort and distribute all faxes, mail, and packages for Alabama, Florida, South Carolina and Texas.

●Maintain close communication with accounting regarding payroll information

●Assist the accounting department with processing payroll, accounts payable, and accounts receivables.

●Assist the accounting departments as needed, including but not limited to the President and Vice President of the Corporation

Education

Victoria High school – Victoria, TX 1992

Understanding Excel and Word – Austin, TX 2007

Technology Summary

MS 365 Office (Word, Excel, Power Point)~Google Drive/Docs

Outlook~ Teams~ Zoom~ Social Media~ QuickBooks Online~

MASS 200~ 10-Key Calculator~ Office Machines (fax, copier, multi-phone lines, postage)

High proficiency with emailing, Instant Messaging, and the use of various

electronic devices and applications. Multicompany software programs to manage accounting data.

Personal References

KAREN DUBOSE~~ 512-***-****

JOSEPH NAVA~~ 408-***-****

GREG TORRES~~ 512-***-**** ELIZABETH RODRIGUEZ~~ 512-***-****

Contact this candidate