Customer Service Representative
Resume:
Cassandra Dancey
Baton Rouge, LA
ad35i1@r.postjobfree.com
Authorized to work in the US for any employer
Work Experience
Customer Service Representative
FAMILY CHRISTIAN CHURCH - Baton Rouge, LA
March 2020 to April 2021
Volunteer at my local church greeting customer answering phones as a customer service Representative.Selling merchandise with credit and debit payments. Preschool Teacher
St. Aloysius Catholic Church - Baton Rouge, LA
August 2016 to August 2019
Preschool Teacher
Family Christian Academy - Baton Rouge, LA
January 2009 to October 2014
Instruct preschool-aged children in activities designed to promote social, physical, and intellectual growth needed for primary school in preschool, day care center, or other child development facility. May be required to hold State certification.
Temp
Gerry Lane Buick Dealership
March 2008 to September 2008
Answered business calls and directed them to the appropriate party. Operated cash register with appropriate money handling procedures. Described services/products to customers appropriately. Entered data into the system.
Data Entry
WEST STAFFING - Baton Rouge, LA
August 2007 to February 2008
Interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints.
Customer Service Professional / Cashier
Walmart - Baton Rouge, LA
March 2000 to July 2007
Customer service representatives listen and respond to customers' questions. Customer service representatives interact with customers to handle complaints, process orders, and provide information about an organization's products and services. Duties Customer service representatives typically do the following:
Listen to customers' questions and concerns, and provide answers or responses Provide information about products and services
Take orders, calculate charges, and process billing or payments. Education
High School Diploma
baker high school
Associate's Degree in Early Childhood Development
Northwestern State University of Louisiana
Skills
• Live Chat
• Telecommunication Assessments Work style: Reliability -- Proficient November 2020 Tendency to be dependable and come to work Full results: Proficient Call center customer service -- Familiar November 2020 Applying customer service skills in a call center setting Full results: Familiar Customer service -- Completed November 2020 Identifying and resolving common customer issues Full results: Completed Indeed Assessments provides skills tests that are not indicative of a license or certification, or development in any professional field.
• Computer Skills
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