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Quality Assurance Test Engineer

Location:
Manassas, VA
Posted:
March 05, 2024

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Resume:

Siva Addepalli

Senior Test Engineer

Email: ad34xi@r.postjobfree.com

Phone: 415-***-****

Professional Summary:

Having 12+ years of experience in Software Testing

Having good experience in domains like Banking, E-commerce, Health Insurance, Airlines, Ratings and Finance

Managing a dedicated Payments Testing Center of Excellence supports testing Team for SWIFT payments Migration to ISO 20022, Credit Cards, and core banking systems.

Played an essential role while validating the USL Banking migration applications.

Well versed working as leading various cross functional QA Teams

Managing QA activities from the starting of the Project till closure

Communicate with departmental leaders to develop QA plans that align with project development schedules Quality Assurance Manager

Increase customer satisfaction rates by reviewing clients' critiques and integrating their input into the quality assurance systems.

Having good experience on Automation Tool Selenium WebDriver with Core Java

Extensive experience working on Onsite and Offshore Model

Extensive working experience in Agile/Scrum team environment and understanding of SDLC

Attending daily Scrum, Story Refining, Sprint Planning, Retrospective and Review meetings as part of Agile process

Good knowledge on API testing using Postman and Soap UI

Having basic understanding on Frameworks like POM and Cucumber(using Gherkin)

Performing Mobile testing using Browser Stack and Sauce Labs and Validating Native Apps (IOS)

Working on preparing Defect Tracking sheet and track them to closure including Prod defects

Extensive experience in Test Data Management and posting the bugs using Bug Tracking tools such as Azure DevOps (ADO), JIRA, Rally & Bugzilla and MS Dynamics 365 CRM

Well versed in version control tool Tortoise SVN, GIT

Expertise in peer reviews, Test estimations, Test Design, Test Strategy and Test plan creation

Extensively performed smoke, Sanity, Regression, Browser Compatibility, UAT and Product testing

Experience in writing and executing SQL queries using MySQL and oracle 12

Good at preparation of Checklists, Daily, Weekly status Reports and MOM

Involved in the preparation of defect Analysis, Metrics collection and Timesheet consolidation on monthly basis

Providing technical support, monitoring and mentoring of team members

Working as a Team Mentor and involved in sending daily status emails to client, assigning daily task

Experience working individually and as a team environment

Possess excellent communication and organization skills with the ability to adapt to new environments

Performing Internal Audits as part of PMO Quality for the project

Flexible and versatile to adapt to any new environment and work on any project

Technical Skills:

Testing Tools

Selenium WebDriver, SVN, GitHub, Jenkins. Browser Stack, Sauce Labs, Postman

Languages

Core JAVA

IDE

Eclipse IDE

Test Management tool

JIRA, Microsoft Azure DevOps (ADO)

Frameworks

POM, TestNG, BDD

Bug Tracking Tools

Jira, HP Quality Center, Bugzilla, Microsoft Azure DevOps ADO

Databases

Oracle, MySQL, Dynamo DB

Methodologies

Agile Methodology, Waterfall and V-Model Methodology

Platforms

Windows 10, IOS, Android and Blackberry

EDUCATION:

Bachelor of Technology – completed in 2009 from JNTUH University, India

PROFESSIONAL EXPERIENCE:

U.S. BANK May’ 2021 to Till Date

Role: Test Manager

DESCRIPTION:

U.S. Bank is the fifth-largest bank in the United States, we’re one of the country's most respected, innovative and successful financial institutions, committed to serving its millions of Businesses, wealth management, payment, commercial, corporate, and investment customers across the country and around the world as a trusted and responsible financial partner. U.S. Bank is an equal opportunity employer committed to creating a diverse workforce.

Responsibilities:

Working on Onsite and Offshore Model as an Onsite Coordinator

Worked on USL migrations as part of recent USBANK payment Migration with Hardware Business essentials.

Working on SWIFT payment Protocol Testing Accelerator

Improve the testing life cycle to increase accuracy.

Managing a dedicated Payments Testing Center of Excellence supports testing Team for SWIFT payments Migration to ISO 20022, Credit Cards, and core banking systems.

Minimize potential risks and conflicts by recognizing dependencies amongst applications.

End-to-end offshore-based testing services for Payments

Worked on Credit Cards & Payments manage services (migration, testing, and Enterprise Application Integration)

Collaborate with other managers to work cross-functionally to improve products and quality review processes.

Increase customer satisfaction rates by reviewing clients' critiques and integrating their input into the quality assurance systems.

Involved on Payment types like ACH, MX Bank, Credit Cards and Internal Banking and MX Funding

Worked on Funding offramp scenarios and save &Retrieval through payments.

Communicate with departmental leaders to develop QA plans that align with project development schedules Quality Assurance Manager

USB Business Banking Application flow from Apply side.

Maintained product quality levels to meet various clients' expectations and preferences.

Training and leading a team of 12 quality assurance engineers.

Collaborated with members of the development team to review product elements that require revision and improvement.

Regression Testing, UAT Testing, Bug Reporting, Bug Validation and Estimations

During the Testing Cycle, monitor the test progress by constantly assessing the work assigned to each of the resources and re-balance or re-allocate them as required.

Participating in Scrum, Sprint Planning, Story Refining, Retrospective meetings as part of Agile process

Good Experience of creating Sign off documents and support the monthly production releases.

Bridge the gaps and differences between the Testing team and the Management in order to form a clean two-way interface channel

Working on developing Automation scripts using Selenium WebDriver with Java

Worked on POM Framework for UI Automation using Selenium WebDriver

Performing Test case Review and providing the feedback to the team

Performing Mobile compatibility testing using Sauce Labs and Validating Native Apps (IOS)

Performing Accessibility (A11Y) Testing using NVDA and Deque Tools

Hands-on testing experience of AWS platform services & tools like DynamoDB

ADO tool usage for end-to-end validation services and Test Data Management

API Testing using Postman tool by creating Collections and Methods

Test Plan updating and Preparing test reports

Posting Bugs using bug tracking tool JIRA

Extraction of data by SQL Queries for backend testing using DynamoDB

Supporting development team for the monthly production release to validate the scenarios

Helping development team to re-create some production issues in UAT environment

Demonstrating the User Stories to the Product Owner at the end of every Sprint and re-work on the provided feedback

Conducting sync up calls with Offshore and onsite teams and sending MOM

Providing trainings/KT to the newly joined team members

S&P GLOBAL Dec’ 2019 to Apr’ 2021

Role: Senior Test Lead/Manager

DESCRIPTION:

S&P Global Ratings, which provides credit ratings, insights into companies, markets and data so that business and financial decisions can be made with conviction. S&P Global Ratings is Leadership around the world with a history of more than 150 years

Responsibilities:

Proactively involved in study/analysis of Project Requirements and Functional Specifications document

Worked on BDD framework, Cucumber and have experience in developing feature files using Gherkin language.

Preparing the test cases, executing test cases and preparing the test reports.

Writing and executing SQL queries to extract the data using MySQL

Working on Rest services using Postman tool by creating respective Methods

Giving product related training to the new members into the team

Reporting and keeping track of defects using the Jira bug tracking system

Maintaining the project related process documents using the configuration management tool SVN

Participated in weekly status meetings with the team to discuss open issues

Attending Scrum, Story Refining, Retrospective meetings as part of Agile process

Creating Test cases and execution, Reviewing test cases and Test Data Management

Executing Regression Selenium Scripts and reporting defects

Developed the end-to-end test scenarios to test all critical functionality.

Worked as a QA Module lead and providing the guidance to the team whenever required and providing the updates to the higher management

Functional Testing, UAT Testing, Regression Testing, Bug Reporting, Bug Validation

Performing Regression Testing for every Sprint

Demonstrating the User Stories to the Product Owner at the end of every Sprint and re-work on the provided feedback

Providing trainings/KT to the newly joined team members

Attending sync up calls with Offshore and onsite teams and sending MOM

KANTAR MARKET PLACE Dec’ 2017 to Dec’ 2019

Role: Test Lead

DESCRIPTION:

Kantar is the world’s leading research and consulting company which helps clients understand people and inspire growth by running Live Surveys. KMP don’t just help clients understand what’s happened, also tell them why and how they can shape the future.

Responsibilities:

Analyzing the user stories and providing the estimations by story points and size

Attending Scrum, Story Refining, Retrospective meetings as part of Agile process

Creating Test cases and execution, Reviewing test cases

Developed the end-to-end test scenarios to test all critical functionality.

Worked as a QA Module lead and providing the guidance to the team whenever required and providing the updates to the higher management

Functional Testing, Regression Testing, Bug Reporting, Bug Validation and Test Data Management

Working on web services validations using Soap UI Tool

Working on Payment Gateway Regression testing

Performing Regression Testing and UAT validations for every Sprint

Reviewing the test cases and providing the review comments

Demonstrating the User Stories to the Product Owner at the end of every Sprint and re-work on the provided feedback

Providing trainings/KT to the newly joined team members

Attending sync up calls with Offshore and onsite teams and sending MOM

BenefitFocus - ValueLabs Sep’ 2015 to Nov’ 2017

Role: QA Lead

DESCRIPTION:

BenefitFocus is one of the leading Health Insurance providers in USA. BenefitFocus provides an E-platform for the employers and insurance companies to manage and market their health benefits securely. Not only to the employers and insurance companies, but also for the employee, BenefitFocus platform provides an easy option to compare multiple health benefit offers from different insurance providers and employee can select best-suited health benefits plan.

Responsibilities:

Analyzing the e-Enrollment and Claims modules as part of Health Insurance and preparation of test plans / test cases / Defect Reports to ensure projects are completed on time with quality

Analyzing the requirements and writing the manual test cases and execution

Preparing the test cases, Executing the test cases and preparing the test reports.

Developed Test design and Test Cases and Developed the end-to-end test scenarios to test all critical functionality.

Analyzing existing java keywords and discard the unused keywords

Working on API Testing especially Rest services using Postman tool

Performing Regression Testing, Test Data Management, Bug Reporting and Bug Validation

Posting Bugs using bug tracking tool JIRA

Writing test scenarios as part of E-enrollment

Attending sync up calls and scrum meetings with onsite team and offshore teams.

Involved in Smoke Testing, Regression Testing, User Acceptance Testing and Performance Testing.

Experience in Functional, System, and Integration testing in a continuous integration of SDLC.

Conducted backend testing using SQL queries to validate data for database.

Working closely with the Developers in the review and modification of the product and its specifications using Agile-testing methodology

SpiceJet – ValueLabs Apr’ 2013 to Aug’ 2015

Role: Senior Software Engineer QA

DESCRIPTION:

SpiceJet website is an airlines-based website. The application has booking component managed by Navitair API. There are many applications run under the SpiceJet client to support the booking process and airlines services like "API PNR Lookup" used to get reservation details XML and parsing the same, "Itinerary Router" to generate itinerary Pdf to send email, sending booking confirmation status on mobiles etc. Most of the applications work with XML manipulations. Application are using the Navitair API to make bookings, gather reservation details etc. Our work is to manage the existing website and implement the changes based on client request. Sometimes, we may coordinate with the Mainframe servers to get the detailed report as per the requirement.

Skylights booking components has been migrated now to .net based Sky Sales booking component

Responsibilities:

Involved in the system migration from Open Skies to New Skies

Validated the functionalities of each change request to be implement in New Skies

Involved in customization of the website as per the client requirements

Working on SpiceJet payment Gateway using Credit cards and UPI services

Analyzing the requirements and preparing Functional, Validation, GUI Test Cases and Review

Involved in the system migration from Open Skies to New Skies

Validated the functionalities of each change request to be implement in New Skies

Involved in customization of the website as per the client requirements

Performing basic level of Security testing on Payment Gateway

Functional Testing, Regression Testing, UAT Testing Bug Reporting, Bug Validation

API Validations using Postman tool by creating Collections

Performing Configuration activities like Internal Configuration audits, TMS update, WBS update, SVN repository update as a Configuration Controller (CC)

Test Plan updating, Test Data Management and Preparing test reports

Involved in Client calls and Preparing MOM, status reports.

Maintaining the project related process documents using the configuration management tool SVN

Escalating the issues about project requirements (Software, Hardware, Resources) to Project Manager / Test Manager

Analyzed the Log files to verify the processes for debugging and or test data verification purposes.

Prepared user documentation with screenshots for UAT (User Acceptance testing)

Adidas miCoach – ValueLabs Dec’ 2010 to Mar’ 2013

Role: Software Tester

DESCRIPTION:

miCoach is a fitness system which integrates the web, the miCoach phone, a Heart Rate Monitor, a Stride Sensor and a Pacer to create a personalized fitness experience for the user. The miCoach website is completely built-up using FLEX.

miCoach provides an opportunity to register through the website and to create different plans of workouts and also to schedule them

Responsibilities:

Analyzed the Functional Business requirements and Design documents, and Developed Test plans for different Testing stages.

Exploring the existing application and prepared test scenarios

Working of customers created tickets using MS Dynamics 360 tool on L1 and L2 related tickets and tracking them to closure

Involved in implementing each phase of SDLC and Coordinated in Test environment setup.

Analyzed the Functional Business requirements and Design documents, and Developed Test plans for different Testing stages

Performing API Testing using Soap UI tool

Involved in Functional Testing, Ad-hoc Testing, Regression Testing, System Testing and GUI testing

Involved in Localization Testing and testing the miCoach Pacer and Samsung F110 Mobiles and Validating Native Apps (Android)

Involved in development, execution, and improvement of testing processes.

Performed functional testing by deployment request, sanity testing, prioritized QA Test Cases within project plan.

Involved in backend testing using SQL Queries.

Used Mercury Quality center to capture requirements, create test plan and test cases.

Performed Defect Root Cause Analysis, interacted with related Team, and tracked defects in a Quality Center.

Uploaded the test cases from Excel to Quality center

Providing the solutions for Customer Support issues through Application tool

Performed miCoach mobile app testing on I phone, BlackBerry, Android and Samsung F110 phone devices

Involved in conference calls with On-site management team

Giving product related training to the new members into the team

Maintaining the project related process documents using the configuration management tool SVN

Participated in weekly status meetings with the team to discuss open issues



Contact this candidate