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Customer Service Representative

Location:
Snellville, GA
Salary:
21 a hour
Posted:
March 05, 2024

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Resume:

Jasmine King **** Ramble wood Drive Apt ****

Cell: 770-***-**** Coral Springs, FL, 33071

ad34hq@r.postjobfree.com

Summary

Highly focused and hardworking with a stellar work ethic and outstanding customer service history. Able to work independently with little to no supervision or as a member of a team. Flexible scheduling availability to include evenings, third shifts and weekends as require.

Highlights

Excellent customer service skills

High experience base in fast food preparation

Outstanding familiarity with OSHA, HACCP and other local and state workplace safety regulations

Exceptional expertise in all types of food and cash handling

Good physical stamina to lift objects weighing up to 50 pounds

Strong skills in following oral and written instructions

Work Experience

Crew Member Wendy’s Corporation

January 2015- Present Pompano Beach, FL

Took and filled customer food orders quickly and accurately.

Operated cash register and credit card machine to process customer payments.

Answered all customer questions about food ingredients, freshness and availability.

Prepared specialty dishes as required on a regular basis.

Assisted in counter and table cleaning and straightening at the end of each shift.

Customer Service Representative Precision Response Corp

January 2014- December 2014 Snellville, GA

Respond to telephone inquiries, providing quality service to customers and associates inquiring about the availability of products or status of orders.

Listen attentively to caller needs to ensure a positive customer experience.

Access electronic and paper cataloging systems to look up product information and availability.

Strive for quick complaint resolution; commended by supervisor for the ability to resolve problems on the first call and avoid escalation of issues.

Excel within a service-oriented company, demonstrating a talent for communicating effectively with customers from diverse backgrounds.

Education

Lincoln South Senior High School High School Diploma

Homestead, FL August 2009-June 2013



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