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Business Development Operations Manager

Location:
Wilsonville, OR
Posted:
March 04, 2024

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Resume:

ROBERT BORYSKA

Tualatin, OR 503-***-**** ad33sx@r.postjobfree.com

Professional Summary

Seasoned Business Development Executive and Operations Manager with over 20 years of experience providing organizational and business development leadership for the commercial construction industry. Highly motivated and entrepreneurial sales and commercial leader with strong business, leadership, and analytical acumen. Extensive experience in all aspects of driving revenue including strategic planning, relationship development, territory alignment, team leadership, and return on investment. Continually exceeds expectations by building valuable relationships and works well with people at all levels of an organization, including stakeholders, executive management, team members, and clients. Skills

• B2B Sales & New Business Development

• Team Building, Leadership & Coaching

• Operations Management & Business Acumen

• Market Share Analysis & Expansion

• P&L Management & Revenue Generation

• Forecasting & Budget Creation/Management

• Account Management & Customer Value Plans

• Consultative & Relationship-Based Sales

• Performance & Productivity Improvements

• Strategic Partnerships & Channel Relationships

• KPI Reporting & Executive Presentations

• Competitor Analysis & Return on Time Investment

• Proposals, Contracts & Negotiations

• Excellent Verbal & Written Communication

Work History

Commercial Account Representative 05/2023 to Current EleMar Oregon

• Managing a business-to-business portfolio of over 200 customers involved in a wide array of business segments.

• Driving team member development in sales skills, business acumen, contract structuring, and inventory planning.

• Leading efforts to successful close the largest opportunity captured for the EleMar Oregon product line in the state.

• Building strong customer relationships, updating competitor profiles, and mitigating risk through strategic planning.

• Collaborating with cross-functional teams and stakeholders to deliver winning regional strategies to grow sales.

• Establishing KPIs for sales and commercial team members for accountability, growth, and business tracking.

• Building relationships with key clients to make medium to large sales for product lines in large or challenging markets.

• Re-aligning a product line's value proposition servicing $500M+ in annual revenue by working directly with production.

• Developing regional sales strategies to scope, plan, and successfully deliver winning proposals to gain customers.

• Producing and analyzing reports including P&L forecasting as well as total available market and trend analyses.

• Serving as a strong VOC advocate to improve customer satisfaction, retention, pricing, and long-term partnerships.

• Establishing quarterly business review template with strategic clients to ensure company is meeting client-defined KPIs.

• Communicating and presenting technical information clearly and efficiently to senior business leaders and stakeholders. Division Manager 07/1995 to 04/2023

JB Insulation – Sherwood, OR

• Developed and managed project development schedules to meet established goals and approved budget expenditures.

• Created and implemented customized sales strategies for each market segment to grow sales and increase market share.

• Supervised a team of 6 personnel, delivered effective and ongoing job training, and provided performance coaching.

• Communicated and collaborated with Executive, Finance, Operations, Marketing, R&D, and Supply Chain teams.

• Leveraged leadership skills to identify deficiencies and opportunities to improve policies, procedures, and controls.

• Guided a team of 12 direct reports in strategic planning, marketing, and sales for the Portland, Vancouver region.

• Established and managed yearly budgets of $18M and promoted improvements to control costs and reduce waste.

• Developed and led high caliber sales force and executed strategies that leveraged organizational competitive advantages.

• Coached, developed, and motivated team to achieve revenue goals and provide a high level of customer satisfaction.

• Managed complex sales processes requiring involvement of multiple stakeholders both at the client side and internally.

• Improved profit margins by effectively managing expenses and overhead while optimizing product turns and closings.

• Conducted technical analysis for product adaptation to client conditions and created proposals to match requirements.

• Resolved customer complaints/escalations regarding sales and service and implemented solutions to reduce incidents.

• Prepared annual budgets and reviewed operational records and reports to project sales and determine profitability.

• Established ambitious sales and acquisition goals for employees to promote achievement and surpass business targets.

• Conducted market research and reported on competitor activity as well as identified threats and market opportunities.

• Hired and onboarded team members to meet immediate and expected demand and ensured product/service knowledge. Previous Work History

Manager of Operations – Agway, Syracuse, NY – 08/1980 to 07/1995 Training, Licenses & Certifications

Building Performance Institute (BPI) and Certification Training – 2015 Education

Western Illinois University – 1973

Bachelor of Science in Political Science/Law Enforcement



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