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Customer Service Warehouse Operations

Location:
Plaju, South Sumatra, 30268, Indonesia
Salary:
75,000
Posted:
March 04, 2024

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Resume:

Ladedra Devereaux

*** ******** ***** *****, ********, Georgia, 30268, US • 678-***-**** • ad33qw@r.postjobfree.com Dynamic communicator who consistently outperforms company goals and expectations. Knowledgable in a variety of design and testing methodologies. Without supervision, efficiently followed directions. Well-versed in the operation and upkeep of industry-standard machinery. Team player who excels at collaborating with hardware and software experts to create a cohesive and successful design. Results-oriented

Lead development

Customer satisfaction

Positive learning process

Excellent communication

Creative problem solving

Quick learner

Computer literate

Product ordering

Microsoft Office

Customer service

Client-focused

Warehouse operations

Labeling and stocking

Packing and shipping

Motivation

Financial records and processing

Medical Assisting - 2007

Everest College - Atlanta, GA

Do basic laboratory tests

Dispose of contaminated supplies, sterilized medical instruments Instructing patients about medications, diets, etc. Preparing patients for x-rays, removing stitches, drawing blood, and changing dressings Stacker Operator - January, 2022 to Present

Hood Container Corporation Corrugator Plant - Atlanta, GA Kept track of everything.

Provided excellent and professional service to ensure guest satisfaction. Solved

Identified

Ensured

prep shipping boxes and pallets according to customers specifications. Set and run industrial banding equipments.

Ensure board width and edge calipers are within quality specifications. Set up and tear down of stackers using specs and products demand given by the time sensitive work orders. Perform quality control check at beginning and during operation of all equipment to ensure continuing overall quality. PROFESSIONAL SUMMARY

SKILLS

EDUCATION

WORK HISTORY

Order Picker Operator - October, 2018 to January, 2022 Core-Mark International - Atlanta, GA

Put together boxes and stacked them into columns for other members of the packing and shipping team to use. Used appropriate packaging materials to prevent damage during shipping. Used handheld scanners to accurately enter data for packages into the computer system, averaging [Number] packages per shift. Attended company safety meetings and implemented new procedures, which resulted in a reduction of [80]% in warehouse accidents. Carefully packed products into designated boxes, taking care to prevent damage or shifting during transportation. Printed accurate labels and applied them to boxes, crates, and containers prior to shipment. Stacked, organized, and palletized packages for efficient storage and movement. Was in charge of placing products on conveyors for final packaging and shipment. Kept an eye on aisles and floor areas for neatness and organization so that forklifts could operate efficiently throughout the warehouse. Prepared products for shipping, including [Totes] and [Boxes], according to company guidelines. Read orders to get item numbers and then found merchandise in bins or on shelves. Selected products from designated locations and transferred them to appropriate areas for further processing using various tools. Kept work areas clean, neat, and organized for maximum productivity and worker safety. Used picker lights to picked and packed customer’s orders into totes or boxes. Machine Operator Assembler - September, 2016 to August, 2018 Inalfa Roof Systems - Acworth, GA

Positioned and aligned components to complete accurate assembly work. Devised and implemented well-organized assembly strategies in order to produce products that met design requirements. Compared parts to stock lists, blueprints, and material specifications to ensure compliance with standards. Cleaned and finished sub-assemblies or assemblies using hand or power tools. Obtained the necessary materials from the product inventory in order to complete various fabrication tasks. Checked finished parts and components for quality assurance and to look for any last-minute problems. Greasing equipment was set up and operated to grease components, sub-assemblies, and assemblies. Reviewed the project specifications and other documentation to ensure that I understood all of the tasks and deadlines prior to the start of the job. Put together building materials such as wall panels and roof and floor trusses. Continuous education and learning from foremen and senior assemblers improved my knowledge and productivity. Reviewed and double-checked that all work was completed in accordance with sales orders and customer specifications. Kept the work area clean by removing trash and debris and organizing all tools after each shift. Properly stored hazardous materials to avoid injuries or contamination. Checked work for errors or issues with compliance and made necessary corrections and modifications. Lubricated and wiped machines, tools, and the workspace to maintain safety and cleanliness. Smoothed surfaces to improve part and finish alignment. Set and verified part clearances to avoid jams or waste of materials. Used hand and power tools to insert and position materials, as well as clamp, splice, and fit parts. Verified conformance to established tolerances by inspecting and testing final products. Customer Service Cashier - April, 2015 to September, 2016 Walmart Supercenter - Lithonia, GA

Answered questions about store policies and concerns to support positive customer experiences. Provided expertise on products, including demonstrating features, answering questions, and redirecting objections to highlight positive aspects. Maintained customer satisfaction by promptly and professionally handling [Type] product returns. Assisted customers in locating and selecting merchandise in any store department. Restocked, arranged, and organized merchandise in the front lanes to increase product sales. Helped customers by answering their questions and completing their requests. Trained new team members on how to use the POS system, customer service strategies, and sales objectives. Counted drawers quickly and accurately at the start and end of each shift. Assisted customers in managing large purchases by collecting items from shelves and storage locations. Kept an eye on self-checkout systems and offered assistance or intervention as needed. Reconciled the cash drawer, accounting for errors and resolving discrepancies at the start and end of each shift. Provided product expertise by demonstrating features, answering questions, and redirecting objections to emphasize positive features. Processed approximately [Number] daily credit and cash transactions for customers with accuracy and speed. Kept track of transactions and greeted customers as they entered and exited the establishment. Handled POS transactions such as checks, cash, credit card purchases, and refunds. Assisted customers in completing purchases, locating items, and enrolling in reward programs in order to increase customer loyalty, satisfaction, and sales.

Handled customer complaints and kept the checkout area clean and tidy.



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