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Senior Cybersecurity & Incident Response Leader
Columbus, OH
... SOC1/2 )• ITIL • Developing innovative security solution • Strong written and verbal communication• Disaster Recovery • Customer service oriented Approach Information Security Analyst Goodwill Columbus Dec 2021 - Nov 2023 • Analyzed internal threat ... - Dec 12
... SOC1/2 )• ITIL • Developing innovative security solution • Strong written and verbal communication• Disaster Recovery • Customer service oriented Approach Information Security Analyst Goodwill Columbus Dec 2021 - Nov 2023 • Analyzed internal threat ... - Dec 12
Data-Driven Solutions Architect for Cloud Analytics
Columbus, OH
... ● Customer Churn Prediction (Telecom/SaaS): Developed Logistic Regression and Random Forest models (AUC = 0.78) with churn-risk segmentation, achieving a 12% reduction in customer attrition and improving overall retention KPIs. ● Fraud Detection ... - Dec 12
... ● Customer Churn Prediction (Telecom/SaaS): Developed Logistic Regression and Random Forest models (AUC = 0.78) with churn-risk segmentation, achieving a 12% reduction in customer attrition and improving overall retention KPIs. ● Fraud Detection ... - Dec 12
Operations Leader with Diverse Customer Service Background
Columbus, OH
... Columbus, OH Overseeing day-to-day operations of a branch Ensuring customers receive a high level of service, while also managing the front desk, customer flow and phone service Driving sales, marketing accounts to grow business, while also ... - Dec 12
... Columbus, OH Overseeing day-to-day operations of a branch Ensuring customers receive a high level of service, while also managing the front desk, customer flow and phone service Driving sales, marketing accounts to grow business, while also ... - Dec 12
Customer Service & Accounts Specialist Professional
Columbus, OH
... and ensure service quality. • Achieve and exceed key performance indicators (KPIs) including customer satisfaction, ... • Consistently met or exceeded call center performance metrics including average handle time (AHT), first call resolution ... - Dec 12
... and ensure service quality. • Achieve and exceed key performance indicators (KPIs) including customer satisfaction, ... • Consistently met or exceeded call center performance metrics including average handle time (AHT), first call resolution ... - Dec 12
Operations Leader and CDL-A Driver with Mentorship Experience
Columbus, OH
... - Transferrable skills in logistics coordination, negotiation, and customer service. n Education Salem University — Salem, WV • Completed Coursework: M.S. in Education (1999) • B.S. in Youth & Human Services & Criminal Justice (1998) • Captain of ... - Dec 11
... - Transferrable skills in logistics coordination, negotiation, and customer service. n Education Salem University — Salem, WV • Completed Coursework: M.S. in Education (1999) • B.S. in Youth & Human Services & Criminal Justice (1998) • Captain of ... - Dec 11
Efficient Administrative & Ops Professional with Clearances
Columbus, OH
... professional with over 10 years of experience in facility coordination, technical support, customer service, and logistics. ... Documentation Review, Filing, Order Processing Customer Support: Financial Services, Call Centers, Government & Non-Profit ... - Dec 11
... professional with over 10 years of experience in facility coordination, technical support, customer service, and logistics. ... Documentation Review, Filing, Order Processing Customer Support: Financial Services, Call Centers, Government & Non-Profit ... - Dec 11
Senior SIGINT Analyst and National Security Specialist
Sunbury, OH
... government contracting, and academic environments, bringing a deep commitment to national security and public service. ... of gathering information from several databases to custom tailor end-reporting products to the customer’s requirements. ... - Dec 10
... government contracting, and academic environments, bringing a deep commitment to national security and public service. ... of gathering information from several databases to custom tailor end-reporting products to the customer’s requirements. ... - Dec 10
Customer Service Specialist with 10+ Years Experience
Columbus, OH
... August 2010 - May 2014 FORT HAYES CAREER CENTER Graphic Arts and Design August 2010 - May 2014 SKILLS Project Management Attention to Detail Organization Problem-Solving Time Management Customer Service Communication Computer skills Multitasking ... - Dec 09
... August 2010 - May 2014 FORT HAYES CAREER CENTER Graphic Arts and Design August 2010 - May 2014 SKILLS Project Management Attention to Detail Organization Problem-Solving Time Management Customer Service Communication Computer skills Multitasking ... - Dec 09
Culinary Professional with Food Safety Expertise
Delaware, OH, 43015
... ● Ensure and maintain all aspects of customer service. ● Secure, create and maintain all aspects of marketing. Print, Social Media, Community Notices, Event Brochures. Extensive use of Square Register, Quickbooks, "Lot Mom" event booking, Internet ... - Dec 03
... ● Ensure and maintain all aspects of customer service. ● Secure, create and maintain all aspects of marketing. Print, Social Media, Community Notices, Event Brochures. Extensive use of Square Register, Quickbooks, "Lot Mom" event booking, Internet ... - Dec 03
Data Entry Roles
Hilliard, OH
... Track record of accurately managing sensitive customer and client data, ensuring compliance with KYC, regulatory, and internal audit standards. Skilled in processing high volumes of data and maintaining precision/efficiency. Adept at using digital ... - Dec 02
... Track record of accurately managing sensitive customer and client data, ensuring compliance with KYC, regulatory, and internal audit standards. Skilled in processing high volumes of data and maintaining precision/efficiency. Adept at using digital ... - Dec 02