Blayke Mckissic

Broken Arrow, OK ***** ad3318@r.postjobfree.com 918-***-****

Reliably organized and brimming with energy, I am a motivated professional with proficiency in Microsoft Suite and robust computer literacy. With a Bachelor of Science degree from the University of Lindenwood, I bring not only technical prowess but an innate drive to achieve and contribute. Recognized for my dependability, I thrive in delivering results that harmonize with organizational goals. Eager to harness my skills in a collaborative setting, I am excited about the prospect of propelling projects forward and embracing new challenges. Education

University of Lindenwood - Saint Charles, MO

Bachelor of Science (Major in Exercise Science, minor in Nutrition) 2019 References Available Upon Request

Experience

Customer Success Associate

CarShield - Remote 2019 - Present

• Efficiently managed a high volume of over 200 customer calls daily, consistently maintaining a professional and customer-centric approach.

• Demonstrated exceptional time management skills by addressing each call promptly while attentively documenting comprehensive notes for every customer account.

• Proficiently navigated complex customer inquiries, providing accurate information about CarShield services, claims, and policies.

• Actively ensured customer satisfaction by actively listening, empathizing with concerns, and offering effective solutions, resulting in consistently positive feedback. Certified Nursing Assistant

Swansea Health & Rehab - Swansea, IL 2018 – 2019

• Provided compassionate and skilled care to residents in a nursing home setting, promoting their physical and emotional well-being on a daily basis.

• Assisted with activities of daily living (ADLs) such as bathing, grooming, dressing, and feeding, ensuring residents' comfort and dignity at all times.

• Monitored and recorded vital signs, including blood pressure, temperature, and pulse, promptly reporting any concerning changes to the nursing team.

Therapy Assistant

Lindenwood-Belleville University - Belleville, IL 2016 – 2019 Arkansas Tech University - Russellville, AR 2014 – 2016 Texas Southern University - Houston, TX 2013 – 2014

• Collaborate with licensed therapists and counselors to support the implementation of various therapy programs, workshops, and services for students.

• Collaborate with other student support services, such as academic advisors and student affairs, to provide a holistic approach to student well-being and success.

• Assist in coordinating outreach events and campaigns to promote mental health awareness and destigmatization on campus.

• Provide one-on-one support to students during therapy sessions, under the guidance and supervision of licensed therapists, helping them work through challenges and develop coping strategies.