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Customer Service Sales Associate

Location:
Fresno, CA
Posted:
March 03, 2024

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Resume:

Jaziah Sales-Jackson

Fresno, CA *****

ad32y2@r.postjobfree.com

+1-559-***-****

I am a very passionate job seeker who is looking for an opportunity to grow and excel. I am a goal- oriented leader adept at overseeing volunteer operations and sourcing successful, lasting volunteers. I am creative and resourceful community service professional talented at quickly mastering new skills and processing new information. I am diplomatic and gracious with a desire to deliver exceptional customer service.

Authorized to work in the US for any employer

Work Experience

Seasonal Sales Associate

Sierra Nut House - Fresno, CA

November 2023 to December 2023

Seasonal Team Member

Five Below - Fresno, CA

October 2023 to December 2023

Family Babysitter

The Harvest Connection Church - Fresno, CA

January 2017 to December 2023

Cared for children aged 8 months-11 years old, including tasks such as feeding, dressing and directing activities.

Helped children complete homework and special assignments daily to support academic performance. Monitored indoor and outdoor playtime by guiding activities while watching for dangers. Listened to parent directions and followed guidelines for all aspects of children's care. Maintained daily records of children's behavior, sleeping schedules, meals and activities. Calculated amount owed for services and collected payment from parents. Animal Care Technician

CITY OF FRESNO - Fresno, CA

October 2022 to October 2023

• Maintained and cleaned kennels and surrounding shelter areas

• Fed and cared for animals in shelter care

• Assisted with temperament assessments

• Used the shelter database to enter and track animals upon intake

• Assisted rescue organizations with the evaluation and transfer of animals

• Assisted Animal Service Officers with intake of animals picked up in the field, including dangerous, diseased or dead animals

• Administered vaccines and medication as directed

• Supervise volunteers working in kennels

• Provided enrichment opportunities for animals in care

• Performed a variety of clerical duties for the shelter including operation of the kennel front desk

• Provided information to and assisted the public and employees by telephone, computer, radio and in person with specific guidelines

• Assisted with photographing animals and keep updated notes to help write adoption bios

• Provided information and assistance to interested parties regarding animals and the adoption process

• Assisted in transporting animals

• Assisted with training of new employees

• Participate in community events

Shift Lead

Menchie's Frozen Yogurt - Fresno, CA

April 2022 to September 2022

Fulfillment Expert

Target - Hanford, CA

November 2021 to December 2021

Fulfillment

Pick items for guest orders accurately and quickly; meeting service and required ship time standards. Properly prepare, pack and sort guest orders for shipment using correct materials in a timely manner. Meet pick and pack productivity expectations and INF goals. Locate Ship to Store orders and scan into hold upon arrival. Complete return to stock tasks according to best practice. Monitor and communicate with your leader when supplies are needed. Model excellent service by greeting all guests in the area when picking orders. Properly use equipment while following safety best practices. Manually load outbound orders into 3rd party carrier trailers (Enhanced Ship from Store locations only). Leverage appropriate escalation tools to solve process and/or guest issues; notify leader(s) as needed. Execute end-of-day procedures

Follow all safety guidelines, operating procedures, product freshness and quality standards; follow food safety guidelines when handling, displaying and/or storing food items. Provide service and a shopping experience that meets the needs of the guest. Always demonstrate a culture of ethical conduct, safety, and compliance. All other duties based on business needs.

GM

Create a welcoming experience by authentically greeting all guests Observe to quickly understand whether a guest needs assistance or wants to interact. Follow body language and verbal clues to tailor your approach

Engage with guests in a genuine way, which include asking questions to better understand their specific needs

Be knowledgeable about the tools, products, and services available in the total store, and specific to your area, to solve issues for the guest and improve their experience Thank the guest in a genuine way and let them know we’re happy they chose to shop at Target Be an expert and dedicated owner of select GM areas to ensure sales floor is zoned, in stock and accurately signed for guests

Acknowledge guests as you complete workload with minimal guest disruption; review sales trends to understand how to prioritize daily workload based on business and guest needs Ensure regular and promotional signing is set accurately for GM categories and be knowledgeable of products in the ad

Execute revisions, sales plans and planograms for all GM categories Assist all non-GM areas of the store with transition sets and In Store Marketing (ISM) Conduct weekly price change workload for all GM categories Complete Radio Frequency ID (RFID) scans in GM areas and system audit functions to ensure inventory accuracy

Support guest services such as back-up cashier, order pick up (OPU) and Drive up (DU) Accurately execute all backroom fills, including guest requests, and backstock product from GM categories efficiently and timely

Own backroom aisles, including backstock, for your GM areas Process all inbound deliveries using the Receive application to ensure inventory accuracy Complete all backroom daily and weekly audits

Operate power equipment only if certified

Maintain backroom and fixture room organization, location accuracy and follow equipment guidelines Follow processes accurately with attention to detail, monitor own progress and accurately prioritize tasks Demonstrate a culture of ethical conduct, safety and compliance All other duties based on business needs.

Volunteer Work

The Harvest Connection Church - Fresno, CA

January 2016 to December 2020

Outreach, Fundraiser

Educated residents on resources and programs in the local community. Planned events in Fresno to connect people dealing with similar issues. Devised and integrated training for public health professionals. Addressed questions and concerns from the general public. Coordinated strategic goals and worked to secure grants for district churches, programs and needs. Raised funds by coordinating events.

Developed projections for annual revenues, including donations, sales and grants to support cash flow management.

Worked with volunteers to guide fundraising activities, managed finances and strategized with board members to innovate opportunities to attract new donors. Front Desk Secretary

Valley Diagnostics - Fresno, CA

December 2018 to August 2020

Assisted with the moving, opening, storing and discarding of boxes. Checked patients in, copied insurance and ID, faxed files over to where they needed to go. Used computers to bill patients and ensure they had been sent by a doctor. Refilled needles and other supplies for the phlebotomists to use. Volunteer

West Fresno Ministerial Alliance - Fresno, CA

December 2017 to December 2017

Assisted with the car and nutritional aid of needy families. Prepared many boxes of food more my community.

Aided in guiding the many families attending to the correct places. Carried boxes out to cars so that the families wouldn't have to. Educated residents and families about available services and resources. Collaborated with others to discuss new fundraising opportunities. Collaborated with community leaders, organizations and public agencies to promote the organization's community service programs.

Education

Clovis East High School Clovis

Skills

• Babysitter

• Child Care

• Babysitting

• Childcare Provider

• Floral design

• Fundraising

• Volunteer management

• Event planning

• Early childhood education

• Classroom management

• Nannying

• Experience with children

• Childcare

• Customer service

• Math

• Communication Skills

• Organizational Skills

• Tutoring

• Writing Skills

• Marketing

• Caregiving

• Pricing

• Special Education

• Customer support

• Time Management

• Toddler Care

• Basic math

• Guest Services

• Merchandising

• Sales

• Microsoft Word

• Google Docs

• Retail sales

• Microsoft Excel

• Microsoft Office

• Cash handling

• Shift Management

• Food Safety

• Tutoring

• Google Docs

• Classroom management

• Childcare

• Early childhood education

• Clerical experience

• Customer service

• Cash handling

• Shift management

• Guest services

• Cash register

• Front desk

• Merchandising

• Retail sales

• Food handling

Assessments

Early childhood development — Proficient

October 2021

Knowledge of the development of children ages 0-3 and of ways to foster that development Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.



Contact this candidate