Tia S. Brown

C: 347-***-****

Email: ad32ih@r.postjobfree.com

Counseling/Behavioral Health

I have 15 years of quality counseling and customer service, case managing experience dedicated to providing consistent high-quality customer and counselor care. Ability to work with diverse groups of individuals. Ability to communicate effectively with individuals from diverse socio-economic, educational, and cultural backgrounds. Experience with homeless, substance disorder, mental health, pregnant women, young adults, senior citizens City, State, and Federal parolee & probation populations, LGBTQIA+, DOT Employees, city and other employees mandated by EAP and DWI&DUI. Knowledge and experience in Evidence Based Practices such as Cognitive Behavioral Therapy (CBT), Rational Emotive Behavior Therapy, Motivational Interview, etc. Attained certification in Motivational Interviewing, Seeking Safety, and Mental Health Aid, training in De-Escalation and Crisis Intervention. Energetic employee recognized as a quick learner and possessing exceptional interpersonal, problem-solving, critical thinking, verbal and written communication, conflict resolution skills. Strong personal ethics and integrity. Demonstrates a professional image of compassion and concern for consumers’ needs. Works well under pressure and deadlines, possesses computer proficiency skills. Seeking a challenging position with the opportunity for professional growth.

Credentialing and Educational Background

Undergraduate Coursework- Bachelor’s Degree- Addiction Studies

SUNY Empire University, Brooklyn New York 1/2024-01/2025

Attained CASAC License: June 19, 2013

Renewed CASAC 2- Expires 7/25/2025.

Undergraduate Coursework- Human Services

Metropolitan College, New York, NY 2010-2010

2 Years Undergraduate Coursework – Applied Science Office Systems Management

Monroe College, Bronx, NY 2000-2002

Experience

ICL/Hope and Recovery Center- Outpatient Treatment/East New York Hub: Brooklyn NY:

Senior CASAC Counselor- 5/2/2023-Present

Screen new patients, evaluates current social, medical, mental abuse status and their suitability for treatment.

Develops and conducts group, individual and family counseling on a scheduled basis.

Provide services in the community to different shelters that need Substance Use services.

Supervised CASAC counselors.

Take drug screens, urine/swabs. Monthly, weekly, or when necessary.

Develop relationships with providers and other treatment programs.

Refers patients to the appropriate agency to ensure adequate quality care of the patients’ needs.

Saint Joseph’s Medical Center/St. Vincent’s Hospital Westchester Division, OTP: Brooklyn NY:

Substance Abuse Counselor- 02/16/2021-4/28/2023

Screen new patients, evaluates current social, medical, mental abuse status and their suitability for treatment.

Oriented patients to the program and its policies and procedures and assists them in obtaining needed services.

Develops psychosocial history and reviews annually.

Develops individualized treatment plans either quarterly, semi-annual, and annual based on chemical dependency, psychosocial, employment and family issues.

Take drug screens, urine/swabs. Monthly, weekly, or when necessary.

Establishes patient record, evaluates patients monthly and documents findings in the patient record.

In collaboration with the interdisciplinary team evaluates patient’s adjustment to the methadone/Suboxone and treatment plan.

Knowledge of Detoxification, such as: For alcohol detox protocol medications that are utilized are: Benzodiazepines including, Librium, Valium, and Ativan. For Opioids detox these are the medications to assist with stabilizing patients on Methadone, Suboxone, and Subutex. For Benzodiazepine withdrawal tapering is utilized to decrease the number of benzos a patient is on, switching to another benzodiazepine or phenobarbital substitution. Stimulant withdrawal detoxes may utilize benzodiazepines to treat withdrawal from cocaine and methamphetamines. Vivitrol is also another methadone to assist with blocking urges and cravings from alcohol use and opioid use.

Completes all work assignments within the required time frame.

Collects toxicology specimens required by state laws.

Refers patients to the appropriate agency to ensure adequate quality care of the patients’ needs.

Develops and conducts group, individual and family counseling on a scheduled basis.

Russell E. Blaisdell Addiction Treatment Center: Orangeburg, NY: 01/30/2020-02/12/2021

Addiction Counselor 1

Performs telephonic review for inpatient and outpatient services using LOCADTR, E-Paces, Psyckes, and EMEDNY.

Collects all pertinent clinical information and documents.

Promotes alternative care programs and research available options including costs and appropriateness of patient placement in collaboration with health plan members.

Maintains an active role in assuring the continuity of care for all inpatients through early discharge planning and working with counselors/ discharge planning staff.

Identifies and communicates timely to Supervisor all potential quality of care concerns.

Conduct Utilization Review for Case Management members.

Conduct initial and ongoing Behavioral Health clinical assessments with all managed care organizations for patients that have managed care or third-party insurance.

Experience with chronic condition management, Cancer, Diabetes, HIV/AIDS, etc.

Obtain authorization for new admits and follow up for payments after patient is discharged from treatment.

Quality Management Liaison experience with hospitals to address costs.

Assess members at their long-term Substance Abuse Inpatient/Residential setting.

Adequate and Accurate Organizational and Communication Skills.

Assist with providing individual counseling and case management services to patients when needed.

Assist with conducting individual and group therapy when asked and needed.

Assess patients’ psychosocial condition; determine the effects of alcohol and other illicit substances.

Present educational materials to community groups, patients, and other staff.

Assist with providing leadership, training, and direction to staff engaged in the day-to-day care and supervision of patients.

Manage incoming calls from providers.

Maintain courteous, professional attitude when working with all insurance providers and physicians.

Identifies and communicates with insurance providers of high-risk patients that need continued care.

Develop relationships with providers.

Gathering, preparing and sending out appeal packets.

Basics, Inc- Residential Treatment Program- Bronx, NY: 10/8/2019- 01/29/2020

CASAC Counselor

Develops and conducts group, individual and family counseling on a scheduled basis to caseload.

Obtain weekly random urine samples according to established protocol.

Complete appropriate treatment planning and clinical intervention.

Complete assigned reports in a timely manner on STARS.

Demonstrates knowledge of appropriate documentation.

Maintains and updates referral services and resources that may be useful to our client/resident.

population; makes referrals when necessary and appropriate.

Prepares monthly reports or as needed.

Provides education and information to the client about alcohol and drug abuse/dependence.

NADAP/SUCAP New York, NY: 7/1/2019-10/1/2019

CASAC Assessment Specialist

Conduct assessments on HRA-identified applicant & recipient clients to determine whether substance abuse is a barrier to work activity at current standard productivity level.

Completes inter- and intra- agency communication and written documentation, including data entry, according to prevailing HRA and NADAP protocols.

Refers identified clients to HRA- approved treatment programs according to level of care determination made at assessment.

Evaluates and makes recommendations on program transfer requests for clients, initiated by treatment programs, using HRA’S STARS program.

Makes clinical recommendations regarding client progress in treatment by reviewing clinical Progress Reports submitted to HRA by treatment programs.

Participates in SACAP and NADAP staff meetings, supervision sessions, and training activities and events.

Performs other duties as assigned.

Mount Sinai/Beth Israel Opioid Treatment Program New York, NY: 01/11/2016-6/17/2019

Substance Abuse Counselor

Screens new patients, evaluates current social, medical, mental abuse status and their suitability for treatment.

Oriented patients to the program and its policies and procedures and assists them in obtaining needed services.

Develops psychosocial history and reviews annually.

Develops individualized treatment plans either quarterly, semi-annual, and annual based on chemical dependency, psychosocial, employment and family issues.

Establishes patient records, evaluates patient’s monthly basis and documents findings in the patient records.

In collaboration with the interdisciplinary team evaluates patient’s adjustment to the methadone/Suboxone and treatment plan.

Knowledge of Detoxification, such as: For alcohol detox protocol medications that are utilized are: Benzodiazepines including, Librium, Valium, and Ativan. For Opioids detox these are the medications to assist with stabilizing patients on Methadone, Suboxone, and Subutex. For Benzodiazepine withdrawal tapering is utilized to decrease the number of benzos a patient is on, switching to another benzodiazepine or phenobarbital substitution. Stimulant withdrawal detoxes may utilize benzodiazepines to treat withdrawal from cocaine and methamphetamines. Vivitrol is also another methadone to assist with blocking urges and cravings from alcohol use and opioid use.

Completes all work assignments within the required time frame.

Participates in loitering patrols to determine patient compliance with policies.

Collects toxicology specimens required by state laws.

Refers patients to the appropriate agency to ensure adequate care of the patient’s needs.

Odyssey House, Inc. /Edgecombe Correctional Facility New York, NY: 6/12/2015- 4/2016

Substance Abuse Counselor/Peer Mentor Program- Part-Time

Provide intake to clients that are interested in the Peer Mentor Program.

Provide individual counseling sessions for clients.

Conduct Conflict Resolution & Management group sessions.

Corizon Health/Riker’s Island Correctional Facility East Elmhurst, NY:

Substance Abuse Counselor/Methadone Treatment

Provide intake for patients that were qualified for The Keep Program. 4/6/2015- 12/2015

Provide referrals during intake for patients.

Verified Methadone programs,

for patients that were in programs in the community before being incarcerated.

Conduct Conflict Resolution.

Attended & Participated in Staff Development training.

Narco Freedom Outpatient Facility Brooklyn, NY: 12/2/2008-10/14/2014

Substance Abuse Counselor

Provide linkages and coordinate services with other treatment providers.

Responsible for clinical documentation of patient records such as:

Treatment Plans, Recovery Plans, Treatment Plans Reviews, Case Conferences.

STARS (Substance Abuse Tracking & Reporting System).

Utilization of TAP 21 Core Functions, Evidenced Based Theories.

Collected Toxicology Specimens as needed/mandated.

Adherence to APG regulatory guidelines.

Conduct Conflict Resolution & Management Group Sessions.

Participate in multidisciplinary case conferences.

Attend & Participate Staff Development Trainings.

Adherence to OASAS 822 Regulatory guidelines, ensure HIPPA compliance.

Adherence to (ANOW-CODE OF ETHNICS).

Conduction of Vocational Assessments.

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