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Patient Care Customer Service

Location:
Chesapeake, VA, 23320
Posted:
March 02, 2024

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Resume:

Richard Opoku

Accra, Ghana ad32go@r.postjobfree.com +233-***-***-***

PROFESSIONAL SUMMARY

I am an experienced, versatile, and results-oriented professional physiotherapy technician with proven expertise in communication, patient care, and equipment maintenance. A collaborative individual, I successfully lead others by sharing knowledge, using effective communication strategies, and fostering a team-oriented culture.

PROFESSIONAL SKILLS

Patient care

Injury prevention

Manual therapy

Customer service

Equipment management

Joint mobilization

Pain management techniques

Proficient in software

EXPERIENCE

Physiotherapy Technician July 2019 –Present

Korle Bu Teaching Hospital Accra, Ghana

Educate families and caregivers on treatment programs for patients at home support.

Maintaining accurate records of patient progress.

Educate patients on proper body mechanics to prevent injuries and promote optimal functioning.

Select modalities tailored to patients needs such as hot and cold pack ultrasound and electrical stimulations.

Setting up equipment ahead of treatments to maintain smooth appointment schedules.

Implemented patient safety protocols and infection control practices for hygienic complaint care.

Assisted in organizing community outreach events aimed at providing free physiotherapy consultation to underprivileged population, increasing overall health awareness within the local area.

Physiotherapy Intern

Komfo Anokye Teaching Hospital Kumasi, Ghana

Worked one-on-one to restore function, relieve pain and to prevent disability with supervision of the therapist.

Created individualized exercise programs with consultation with the therapist involved to improve patient mobility and function.

Planned and carried out individually designed programs of physical treatment to maintain, improve or restore physical functioning and alleviate pain.

Educated families and patients on proper body mechanics and self-care practices to improve long-term outcomes.

Performed therapy interventions utilizing standard physical therapy techniques and skills with assistance from a therapist.

Assisted in maintaining a safe and clean clinic environment by following infection control protocols, reducing risks associated with cross contamination.

EDUCATION

Certificate: Leadership in Health Management Dec 2020

University of Washington, Washington

Diploma: Physiotherapy Sept 2014 - Nov 2017

Kwame Nkrumah University of Science and Technology, Kumasi, Ghana

High School: General Science Sept 2009 - Oct 2013

Wenchi Methodist Senior High School, Wenchi Ghana

CERTIFICATIONS

Member of Ghana Physiotherapy Association 17th February 2020

Ponseti method of managing clubfoot. 1st to 3rd October 2019

Cardiopulmonary Resuscitation (CPR) and first aid. Sept 2022

Interdisciplinary Statistical Analysis 21st April 2016

LANGUAGES PROFICIENCY

English Language

French (Basic)

Sign-Language (Basic)



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