Mavis Manns

276-***-**** ● ad326i@r.postjobfree.com ● Bassett, VA 24055

PROFESSIONAL SUMMARY

Executive Director with 20 years of expertise in chiropractic assistant and training services. Proven success in building high-performing teams, adept at strategic planning, program management, and maintaining operational excellence. Strong background in event planning, fundraising, and leadership for sustainable growth. Fosters positive workplace culture and implementing effective organizational strategies to meet company goals. Current student enrolled in the Certified Clinical Medical Assistant program at Patrick & Henry Community College.

SKILLS

Office management Medical terminology Healthcare compliance Medical records Communication Trilingual

EXPERIENCE

The Chiropractic and Wellness Center April 2022 - present

WLP trainer Remote

Spearheaded organizational direction and developed comprehensive strategies, resulting in successful mission fulfillment and reduction of employee turnover.

Approved budgets for new funding and program initiatives, demonstrating financial acumen and ensuring the allocation of funds aligned with organizational priorities.

Informed board and committees about industry trends, issues, and activities, facilitating strong decision-making.

Implemented corrective action plans to address structural, organizational, and departmental issues.

Enhanced suite of products and services by introducing strategic offerings, contributing to increased public awareness and outreach by staying aware of best practices.

Chiropractic Office Manager November 2010 – April 2022

Provided leadership and mentorship to new employees, facilitating their integration into various company programs, and ensuring a knowledgeable and effective team.

Conducted regular team meetings to review business results, communicate priorities, and inspire a positive workplace culture, emphasizing transparency and open communication.

Partnered with senior operations staff and human resources to address office and employee issues promptly.

Conducted employee interviews, provided input to HR in hiring decisions, and planned and delivered training sessions to enhance employee effectiveness and address areas of improvement.

Ensured smooth daily operations by supervising front desk activities, monitoring project personnel performance, and completing opening, closing, and shift changes as needed.

Chiropractic Assistant June 2001 – March 2010

Assisted the Chiropractor in providing patient care, including postural exams and consultation: utilized a scan machine for postural assessments and consistently maintained a patient-focused approach.

Managed office paperwork, including reports, invoices, and medical records, using software applications: scheduled and confirmed patient appointments and consultations.

Greeted patients, determined the purpose of their visit, and directed them to appropriate staff while maintaining open communication to address inquiries and resolving scheduling or billing questions.

Organized and conducted workshops to educate patients on healthy lifestyles.

EDUCATION

Patrick & Henry Community College

Certified Clinical Medical Assistant Present

CERTIFICATIONS

ACT WorkKeys

National Career Readiness Certificate: ID #: YP40B529N5Q8 December 2023

Patrick & Henry Community College

Digital Literacy December 2023

Moral Resonation Therapy December 2023

High Performance Organization Specialist (Ed2go) June 2023

Center of Excellence Online

Applied Behavior Analysis October 2020

NURS500: OVERVIEW & MANAGEMENT OF PARKINSON’S DISEASE September 2020

Master Herbalist Program September 2020

Wageningen Online

NUTR102X (NUTRITION AND HEALTH) August 2020

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